ConnectWise ScreenConnect vs LogMeIn Central comparison

The compared ConnectWise and GoTo solutions aren't in the same category. ConnectWise is ranked #11 in VM , with an average rating of 9.5, and holds a 1.5% mindshare in the category. GoTo is ranked #15 in RMM , and holds a 3.2% mindshare. Additionally, 93% of ConnectWise users are willing to recommend the solution, compared to 100% of GoTo users who would recommend it.

ConnectWise ScreenConnect

Read 37 ConnectWise ScreenConnect reviews

1,186 Views
202 Comparison Views

93% willing to recommend

LogMeIn Central

Read 19 LogMeIn Central reviews

965 Views
598 Comparison Views

100% willing to recommend

ConnectWise ScreenConnect

LogMeIn Central

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between ConnectWise ScreenConnect and LogMeIn Central based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings.

To learn more, read our detailed Virtual Meetings Report (Updated: August 2025).

Buyer's Guide

Virtual Meetings

August 2025

Download the complete report

Helped 867,497 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise ScreenConnect

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Virtual Meetings (11th), Remote Access (16th)

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (15th)

Mindshare comparison

ConnectWise ScreenConnect and LogMeIn Central aren’t in the same category and serve different purposes. ConnectWise ScreenConnect is designed for Virtual Meetings and holds a mindshare of 1.5%, down 1.5% compared to last year.
LogMeIn Central, on the other hand, focuses on Remote Monitoring and Management (RMM), holds 3.2% mindshare, down 4.6% since last year.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
ConnectWise ScreenConnect	1.5%
Zoom Workplace Business	15.3%
Webex	12.6%
Other	70.6%

Virtual Meetings

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
LogMeIn Central	3.2%
Kaseya VSA	18.2%
NinjaOne	13.7%
Other	64.9%

Remote Monitoring and Management (RMM)

Featured Reviews

Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Read full review

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."

"Offers more security than TeamViewer, Google Remote Desktop, and Zoom. It's a stable, feature-rich solution that's easy to set up and easy to scale."

"Setup was very straightforward. All I had to do was write a GPO on my domain controller and it automatically installed the agent that I downloaded from the software. I literally had to do nothing."

"Remote support is efficient and easy for our end users to receive support."

"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."

"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."

"We like the fact that on our website we can have the ConnectWise bit embedded, and it has instructions for the end-user about what they need to do. Previously, on LogMeIn, we used to have to almost talk them through everything... ConnectWise has step-by-step instructions, depending on the browser."

"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."

More ConnectWise ScreenConnect pros

"I have called for help to their technical support, and they have been extremely helpful."

"For me, it's convenience because I cover three different offices, and I need to be able to remotely access any of those three offices from anywhere, anytime. With LogMeIn Central, I can do that."

"Provides remote access, allows me to get inside our network to be able to fix problems."

"Unattended remote assistance."

"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."

More LogMeIn Central pros

Cons

"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."

"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."

"There needs to be a way to run the agent without installing, like GoToAssist."

"I would like ConnectWise Control to be more transparent on the real costs to renew their license."

"We have had issues. We have had circumstances, for reasons we don't know, where the service will stop running, and when the service stops running that computer no longer becomes reachable. We haven't really seen that so much on desktops, but we have seen that happen quite frequently on server operating systems, Server 2008, Server 2012. You can install the product and then a week down the road it will just stop."

"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."

"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."

"Support for PAC files on the guest's side and support for proxy on the host's side. Currently, there is no support for guest-side PAC files or for the host-side proxy (which uses authentication)."

More ConnectWise ScreenConnect cons

"I do not like the antivirus."

"The initial load is terribly slow and often has delays with the login page loading."

"It is easy to get locked out, which is something that needs to be improved."

"LogMeIn Rescue could be made a lot easier where you could just tell the person where to go and log in, and they could just log in. Or even make it simpler where you could just send a file to a person and they would click on it; just something easier. The way they have it right now, it's not easy."

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"They should provide intermediate device limit options for the users."

"Sometimes it just fails to load."

"There are some screens that are just ugly and difficult to manipulate."

More LogMeIn Central cons

Pricing and Cost Advice

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

"Pricing is fair for Control and the licensing is simple."

"It is priced fairly."

"Good price and works well."

"I download the product for free with ConnectWise RMM's license."

"Make sure you have enough licensing for all the techs that you have."

"We pay an annual licensing fee."

"ConnectWise Control is not an overly expensive tool. Its pricing is reasonable."

More ConnectWise ScreenConnect pricing and cost advice

"It is a little pricey. I have more than five seats, so I pay a $1000/year."

"It's probably worth the value, but the price increases over the last five years are getting harder to justify."

"Coming from where it was free, it's getting to be expensive."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."

"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"The price is a little high but it's competitive. The licensing process is fairly easy."

More LogMeIn Central pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

867,497 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

14%

Computer Software Company

13%

Performing Arts

Educational Organization

University

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	6
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

Questions from the Community

What do you like most about ConnectWise Control?

The product is really easy to deploy.

See all answers

What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

See all answers

What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas wh...

See all answers

Ask a question

Earn 20 points

Comparisons

Microsoft Remote Desktop Services vs ConnectWise ScreenConnect

Compared 29% of the time

Microsoft Intune vs ConnectWise ScreenConnect

Compared 18% of the time

Check Point Remote Access VPN vs ConnectWise ScreenConnect

Compared 13% of the time

TeamViewer Business vs ConnectWise ScreenConnect

Compared 13% of the time

GoTo Resolve vs ConnectWise ScreenConnect

Compared 11% of the time

More ConnectWise ScreenConnect Competitors

NinjaOne vs LogMeIn Central

Compared 15% of the time

Kaseya VSA vs LogMeIn Central

Compared 14% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 11% of the time

ConnectWise RMM vs LogMeIn Central

Compared 10% of the time

Atera vs LogMeIn Central

Compared 9% of the time

More LogMeIn Central Competitors

Product Reports

Buyer's Guide

ConnectWise ScreenConnect

September 2025

Download ConnectWise ScreenConnect product report

Buyer's Guide

LogMeIn Central

September 2025

Download LogMeIn Central product report

Also Known As

ConnectWise Control, ScreenConnect

No data available

Overview

With ConnectWise ScreenConnect, you can seamlessly connect to desktops, mobile devices, and more, ensuring that customer downtime is a thing of the past. With world-class security features, including AES-256 encryption and two-factor authentication, ConnectWise ScreenConnect is ready to safeguard your interactions right out of the box. What sets ConnectWise ScreenConnect apart is the power of customization – white-label your software with hundreds of appearance options to showcase your unique brand in every support interaction. In the ScreenConnect Support Premium edition, experience ConnectWise View, enabling live stream sessions for real-time hardware troubleshooting via the user's mobile device camera. Plus, with our robust configurability and granular permissions, you can tailor the experience to your exact needs, equipping your team with the precise access they require.

ConnectWise

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

Sample Customers

Jon Rosen Systems

Au Bon Pain, BELL (Building Educated Leaders for Life)

Find out what your peers are saying about Zoom Video Communications, Cisco, Microsoft and others in Virtual Meetings. Updated: August 2025.

DOWNLOAD NOW

867,497 professionals have used our research since 2012.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.