CrossBrowserTesting vs Sauce Labs comparison

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1,251 views|940 comparisons
100% willing to recommend
Sauce Labs Logo
6,616 views|4,907 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between CrossBrowserTesting and Sauce Labs based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools.
To learn more, read our detailed Functional Testing Tools Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive.""This solution helps lower the overhead cost associated with buying multiple devices.""At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development.""I can run a page through the screenshot tool, then send a URL with the results to my team.""Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data.""With screenshots, I can quickly verify a page looks universally good in minutes.""It has increased the speed of our regression testing.""Selenium Grid allows testing multiple platforms to insure functionality for most users."

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"Sauce Connect gave us ability to test an application that was hosted locally.""I like the dashboard and seeing the test results. As a manager, I like to see the insights of the people using it, understanding the total path and run. I can see all of that as a manager. I also know team members love seeing the dashboard and seeing the test results in real-time.""The most valuable feature is the cross-browser feature, it has many android and iOS devices both simulators and real devices. It's easy to integrate. I also like video recording too.""From an infrastructure support perspective, the number of VMs, browsers installations and versions that we would be maintaining without Sauce Labs would be a lot. This includes not only the infrastructure costs, but also the maintenance costs and people's time. The labor cost associated with maintaining all of that would be considerably high. In terms of efficiency, having concurrent VMs with various browser combinations available has allowed us to run multiple executions by all our teams.""Testing subscription videos for on-demand software, making them better quality and bug free for our customers.""Before implementing Sauce Labs, we tested physical devices that team members had to share. It was more feasible when we were all located in one office, but we couldn't leverage our offshore capacity. With this solution, we can do everything remotely, which is essential now that most of us work from home.""Sauce Labs is optimized for automation and integration with the major CI/CD platforms and developer tools. We have an integration with App Center that we're working on. They have a storage API that lets us retrieve APK and IPA, iOS and Android builds off the phone, so that we can continue testing with CI/CD. They integrate with Jenkins, and Jenkins is the main CI/CD.""I have found the live test section with Sauce Labs to be extremely valuable. When you can't quite figure out why a test is failing, you can go to the live test results section within their tool and launch your test (specifying a given OS/browser, or device) manually and step through the test to see the issue more clearly, usually opening up the developer's tool console and watching the network calls and console (within Chrome) to usually find the underlying issue."

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Cons
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS.""Elements of 'real' mobile/tablet testing could be sped up.""It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish.""The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default.""There should be more detailed training on CrossBrowserTesting.""This solution would benefit from faster testing and support for more devices.""We had some issues with the onboarding process and the cloud conductivity could improve.""Sometimes the testing is slow."

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"The ability to configure the memory and CPU for the test machines should be included.""Sauce Labs needs to be improved in the different platforms for farm testing, like iOS and Android farm testing and farm testing web browsers.​""Running tests in the SauceCloud can take longer than running in a local environment.""We have found that during automated testing this can be very slow. This causes inconsistencies with the tests. It's very difficult to rely on a service when you can't be sure if a test will pass or fail the next time it runs. This means building in a lot of sync time into the tests which in turn slows them down. If this speed could be improved then the service would be much better.""If I had to speak of an area that could be improved it would probably have to be the speed of interaction with the devices. There is at times a considerable amount of lag while using some of the virtual and at times even physical device farm""They should provide a JIRA integration plugin so that we can easily log issues.""We have faced challenges with the availability of mobile devices. There was once or twice where there were no mobile devices available.""I can't remove team members that have left the organization. I can only set them as inactive. It would be really nice to clean up my data and delete them from the team management."

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Pricing and Cost Advice
  • "The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
  • "A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
  • "CrossBrowserTesting offered the best value for its price."
  • "It is worth the pricing as the product is supported on multiple platforms and browsers."
  • "SmartBear offers bundles of products that work together."
  • More CrossBrowserTesting Pricing and Cost Advice →

  • "We have an enterprise account; it has worked great for our needs."
  • "Try the free trial and work with a Sauce Labs representative to see what package works best for your application(s)."
  • "It could be less like pay-per-use with a lower rate."
  • "Go ahead please. Try it at a smaller scale."
  • "Trial the product and see if it suits your needs."
  • "When you reach the Enterprise licensing tier, base level being with 10 concurrent test sessions, pricing is essentially per-unit-of-concurrency thereafter with a relatively linear increase and not much benefit for "bulk"."
  • "Compared with other services, Sauce Labs is a bit expensive."
  • "​Now that we have an enterprise license, we no longer have to worry about minutes each month!​"
  • More Sauce Labs Pricing and Cost Advice →

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    Top Answer:It has significantly enhanced our testing accuracy by approximately 50%.
    Top Answer:They could improve the platform's customer support services. Many users, including myself, have experienced significant delays in response times and unsatisfactory resolutions when reaching out for… more »
    Top Answer:Our primary use case for Sauce Labs involves running automated test cases for our web application. It works as a remote testing environment to execute these test cases efficiently and effectively.
    Ranking
    28th
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    11th
    Views
    6,616
    Comparisons
    4,907
    Reviews
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    1,551
    Rating
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    Comparisons
    Learn More
    Overview

    CrossBrowserTesting is a cloud testing platform that gives instant access to 1500+ different real desktop and mobile browsers for testers, developers, and designers.

    • Native debugging tools make manual testing easy to inspect and correct HTML, CSS, and JavaScript errors on any browser.
    • Take automated screenshots across multiple browsers at once, then compare side-by-side against historical test runs.

    Sauce Labs is a functional testing tool that ensures your apps and websites work flawlessly on every browser, OS, and device. The solution allows you to automate functional testing on multiple operating systems and browsers, emulating the way that a user would use the website. With Sauce Labs, you can also run tests on various operating system and browser combinations in parallel, reducing the amount of time to get results. The Sauce Labs solution provides enterprise-grade security, scalability, and reliability.

    Sauce Labs Features

    Sauce Labs has many valuable key features. Some of the most useful ones include:

    • Automated cross-browser testing
    • Mobile testing
    • Secure tunneling protocol
    • Usage reporting
    • Enterprise security
    • Provisioning
    • Centralized user account management
    • Access controls
    • Support for Selenium, Appium, and JUnit Testing

    Sauce Labs Benefits

    There are many benefits to implementing Sauce Labs. Some of the biggest advantages the solution offers include:

    • Speed up development time: The solution makes it possible for you to test web and mobile apps in parallel and accelerate your testing time by up to 10x or more. Using Sauce Labs, you can increase developer productivity because your teams will be able to spend less time with test maintenance and debug faster.
    • No worrying about infrastructure: With Sauce Labs, you don’t have to buy or maintain more servers or mobile devices. You also don’t need to worry about updating browsers or VM licenses. Sauce Labs allows you to easily scale your tests with parallelization to speed up test cycles and boost capacity on their reliable cloud.
    • Run tests securely: The solution enables you to securely run your scripts and access your data and files from behind your firewall. Sauce Labs generates single-use VMs for every test and destroys them immediately afterwards so your data always remains secure.
    • Easy integration for your CI systems: Sauce Labs automated testing platform integrates with Jenkins, Bamboo, Microsoft VSTS, and others so you can test as fast as you develop. In addition, you can share results instantly by using the solution’s simple plugins.

    Reviews from Real Users

    Sauce Labs is a solution that stands out when compared to many of its competitors. It has valuable features that include error logging, helpful dashboards, and its browser.

    Joel A., Product Manager - Data & APIs at a marketing services firm, says, "The error logging is very robust. If we run a test through Sauce Labs and there's some sort of issue, a log will appear on the screen. Log messages are usually heinous and horrible... Sauce Labs is incredibly good at saying things like, 'Hey, here is the exact issue. Fix this and you can run the test.' That helps in getting things up and running and executing the way they should."

    Savio D., Sr. IT Architect at a healthcare company, mentions, "Sauce Labs' dashboards contain multiple useful metrics in one place. Everything is represented to us visually on the dashboard, which helps us understand where to focus our attention, what the issues are, and what we need to resolve."

    PeerSpot reviewer, Rob L., Director of Quality Assurance - Shared Service at a financial services firm, writes, “The most valuable feature for us is the browser. The most critical thing is that this software aligns with our Agile and DevOps way of doing things. It integrates with kickoff scripts through DevOps.”

    Sample Customers
    St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
    Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Healthcare Company14%
    Computer Software Company14%
    University7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm13%
    Government10%
    Comms Service Provider6%
    REVIEWERS
    Healthcare Company14%
    Computer Software Company11%
    Media Company9%
    Marketing Services Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company17%
    Healthcare Company6%
    Retailer6%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise22%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business24%
    Midsize Enterprise16%
    Large Enterprise60%
    REVIEWERS
    Small Business25%
    Midsize Enterprise20%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise10%
    Large Enterprise71%
    Buyer's Guide
    Functional Testing Tools
    April 2024
    Find out what your peers are saying about Tricentis, OpenText, Perforce and others in Functional Testing Tools. Updated: April 2024.
    771,157 professionals have used our research since 2012.

    CrossBrowserTesting is ranked 28th in Functional Testing Tools while Sauce Labs is ranked 11th in Functional Testing Tools with 113 reviews. CrossBrowserTesting is rated 9.0, while Sauce Labs is rated 8.8. The top reviewer of CrossBrowserTesting writes "Static screenshots are the feature most often used, because they are a simple method of detecting problems". On the other hand, the top reviewer of Sauce Labs writes "Robust documentation, helpful support representative, good licensing model". CrossBrowserTesting is most compared with BrowserStack, Bitbar, Tricentis Tosca, LambdaTest and Automai AppVerify, whereas Sauce Labs is most compared with BrowserStack, Perfecto, LambdaTest and OpenText UFT One.

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    We monitor all Functional Testing Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.