We performed a comparison between CyberArk Privileged Access Manager and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Lessens the risk with privileged access."
"We are able to rotate credentials and have privileged account access."
"Technical support has been very responsive in navigating challenges. It is very easy to open a ticket."
"It is scalable."
"The technical support is good."
"AIM has been a great help in automating password retrieval which removes the need for hard-coded credentials."
"The most valuable feature of CyberArk Privileged Access Manager is privileged threat analytics."
"It is a scalable product."
"It has certainly helped out our audit efforts because we each stay compliant in terms of various security standards."
"Real-time threat analysis is quick and takes action on threats immediately."
"Endpoint to network protects the line."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
"The Application Control code and the easy integration are valuable features."
"They manage to solve detection quite nicely. There is some rather elaborate detection compared to other providers."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"I would like to see improvement in the custom connector for integration with different devices."
"If there is an area that has room for improvement, it's probably working with their support and getting people on the phone. That is hard to do with most products in general, but that seems to be the difficult area. The product is fantastic, but sometimes we want somebody on the phone."
"The current interface is not very intuitive."
"CyberArk has to continue to evolve with that threat landscape to make sure that they're still protecting those credentials that are owned by those that have privileged accounts in the firms."
"It can be integrated with other systems, but it is not easy to integrate. It takes too long to integrate it. Its integration should be easier and simpler."
"It should be easier to install. It is a comprehensive product, which makes it difficult to install. You need to have their consulting services in order to get it all installed and set up correctly because there is so much going on. It would be nice if there were an easier way to do the installation without professional services. I suspect they get a fair amount of their money from professional services. So, there is not a huge incentive."
"There should be more models and licensing plans for this software."
"I'd like to see a more expansive SSH tunneling situation through PSMP. Right now you have an account that exists in the vault and you say, "I want to create a tunnel using this account." I'd like to see something that is not account-based where I could say, "I want to create a tunnel to this machine over here," and then authenticate through the PSMP and then your tunnel is set up. You wouldn't need to then authenticate to a machine."
"The cloud platform needs to have improvement in terms of the user interface and the different capabilities it has available. It needs to match the other leading next-gen EDR products that are available in the market. That's the reason why we are stepping away from Symantec. Their cloud environment is just generally lacking in comparison to others."
"There are some features that would add value to this product. One of them would be a graphical presentation of threats that the system has encountered."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"It also needs network-based threat protection for shared folders and files."
"The security features need to be improved."
"The support has dropped down to a five out of ten."
"The product's support services need improvement."
"Not ideal for advanced threat protection."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while Symantec Advanced Threat Protection is ranked 21st in Advanced Threat Protection (ATP) with 14 reviews. CyberArk Privileged Access Manager is rated 8.8, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec Advanced Threat Protection is most compared with Palo Alto Networks WildFire, Check Point SandBlast Network, Microsoft Defender for Office 365, Trellix Network Detection and Response and Fortinet FortiSandbox. See our CyberArk Privileged Access Manager vs. Symantec Advanced Threat Protection report.
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