We performed a comparison between CyberArk Privileged Access Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."We know when passwords will be expiring so we can force users to change their passwords, as well as requiring specific password requirements for length, complexity, etc."
"It has a centralized page where you can manage everything. This makes work easier. You don't have to remember different module URLs or browser applications. It is very easy to get all the secure identities of other environments into a single page, which is very important for us as it helps a lot in terms of operations, e.g., reduces management time. This is a single page where you can manage all accounts and onboard them to the CyberArk. You can then secure and see passwords from everywhere. So, there is a single pane of glass where you can manage all the identities across environments as well as across different types of identities."
"It is one of the best solutions in the market. Ever since I started using this solution, there has not been any compromise when it comes to our lab."
"It is a robust product."
"The solution helps our developers access internal systems. It also helps us in Privilege Access Management."
"We've written over a hundred custom connectors ourselves that allow us to do all types of privileged session management for various applications. On top of that, the rest of the API-based central credential providers allow us to get away from credentials that may be hard-coded in the script or some application."
"The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task."
"You can easily manage more than 4000 accounts with one PSM."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"It's a very useful tool that has improved our client's security, from day one."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"Word mining and risk campaigns are the most valuable features of this solution."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"The scalability potential is there if a company needs to expand."
"We need a bit more education for our user community because they are not using it to its capabilities."
"The initial setup of CyberArk is a challenge if you do not have prior experience with it."
"It is web-based, but other competitors have apps. We need to get there. It is just smoother to have an app. You don't have all the bugs from having a browser, and people like them better, since you can get to them via mobile."
"The issue of technical support is crucial, as there are not many specialized partners available in Brazil to provide this service. While English language support is of good quality, there is a significant shortage of partners capable of meeting the demand locally."
"I'd like to see a more expansive SSH tunneling situation through PSMP. Right now you have an account that exists in the vault and you say, "I want to create a tunnel using this account." I'd like to see something that is not account-based where I could say, "I want to create a tunnel to this machine over here," and then authenticate through the PSMP and then your tunnel is set up. You wouldn't need to then authenticate to a machine."
"One of our current issues is a publishing issue. If we whitelist Google Chrome, all the events of Google Chrome should be gone. It is not happening."
"Sometimes the infrastructure team is hesitant to provide more resources."
"This product needs professional consulting services to onboard accounts effectively based user profiles."
"They should easier and better integration with other software."
"I find the API boring. I also faced issues while integrating with CA SSO."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The product's technical support could be better."
"Provisioning has a dependency on Windows."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"The development process to create this connector is not as easy as I would like."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. CyberArk Privileged Access Manager is rated 8.8, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec Identity Governance and Administration is most compared with SailPoint Identity Security Cloud, AlertEnterprise Enterprise Guardian, SAP Identity Management, Cisco ISE (Identity Services Engine) and Microsoft Identity Manager.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
