We compared CylancePROTECT and VMware Carbon Black Endpoint based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: CylancePROTECT offers a quick and easy setup process, a user-friendly dashboard, and strong AI-based protection. However, users have raised concerns about its pricing, the user-friendliness of the dashboard, and the lack of control over agent installation. In contrast, VMware Carbon Black Endpoint provides continuous monitoring and threat detection, along with strong integration capabilities and reliable performance. However, there are areas where it can improve, such as enhancing client performance, improving the user interface, and delivering faster response times. Furthermore, CylancePROTECT's technical support is perceived as slow, while VMware Carbon Black Endpoint's support receives mixed reviews.
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"NGAV and EDR features are outstanding."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It is stable and scalable."
"The solution was relatively easy to deploy."
"The price is low and quite competitive with others."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"Its setup is simple if you have a Windows device; it is executable."
"The solution is stable."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"Centralized dashboard online which can be used for managing a huge product."
"The most valuable feature of CylancePROTECT is the support."
"The most valuable asset is the time-lining capability for any breach activity."
"It is a scalable solution...The initial setup was straightforward."
"The product allows us to focus on endpoint and antivirus protection."
"The product's most valuable feature is its ability to be fully integrated with the VMware environment."
"I like the historical features, interface, and integration."
"We have another piece of that infrastructure that does what they call threat emulation. It's like sandboxing where it takes files that it doesn't know about, puts them in a VM-type environment, and it kicks them off to see if there's any malware or tendencies that might look like malware, that kind of thing."
"The threat analysis functionality is good."
"Carbon Black Cb Defense improved our endpoint level security. It helped to identify endpoint and infrastructure loopholes."
"The solution should address emerging threats like SQL injection."
"The SIEM could be improved."
"The solution is not stable."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR can be improved by providing more detailed reporting."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"The solution’s user interface could be improved."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The initial deployment was quite complicated."
"Right now, Carbon Black CB Defense doesn't support cloud computing and Kubernetes."
"This solution could have greater granular control on how certain applications work."
"Report generation can be improved."
"There could be more knowledge. I think they made a mistake when they took away the Check Point integration, because it provides more automation and also more threat intelligence."
"The GUI and reporting should be addressed and the product's administration features need fine tuning."
"In the next release, it would help if we can get better control over containers."
"The product's stability could be improved."
"Carbon Black needs to do a better job of proving their platform in the industry, and providing a bit more access to do industry testing with real world examples to help prove their platform."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 41 reviews while VMware Carbon Black Endpoint is ranked 17th in Endpoint Protection Platform (EPP) with 63 reviews. CylancePROTECT is rated 8.0, while VMware Carbon Black Endpoint is rated 7.8. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Darktrace. See our CylancePROTECT vs. VMware Carbon Black Endpoint report.
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