We performed a comparison between Cynet and ESET Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection.
Service and Support: Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents. ESET's customer service is praised for its helpfulness and quick response.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. The setup process for ESET Endpoint Security is generally regarded as effortless.
Pricing: Customers generally think Cynet is affordable and a good value for its features. ESET Endpoint Security is considered to be reasonably priced with various licensing options.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness.
"The setup is pretty simple."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"NGAV and EDR features are outstanding."
"The solution was relatively easy to deploy."
"The product's initial setup phase is very easy."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Cynet's most valuable features are laptop and server performance, internal network monitoring, and external firewall lock management."
"I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues."
"Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool."
"The most valuable feature of this solution is the network part of it because most of the endpoint products in XDS products we find Cynet has networking user behavior analysis and network analysis, for the whole team."
"The visibility it gives is excellent."
"The initial setup is very fast and very easy."
"It's transparent, so it's not something where every user has to press a button to download or do the thing. It is centralized, in fact. Personally, I use Malwarebytes and other tools, which are fine for home use. Cynet is also relatively silent in terms of operation, except when it's required to act."
"We are using almost all of the features and we find it quite good overall."
"The most valuable features for me in ESET Endpoint Security are the antivirus feature and detection."
"The solution has a very good endpoint feature."
"The most valuable feature of ESET Endpoint Security is that it is light on resources. It has a very low impact on the system. It uses low memory and the setup size is very low."
"The solution offers impressive advanced protection."
"ESET is the fastest solution on the market. It's also highly reliable. On top of the base configuration, you can set it to respond to events such as ransomware detection with network isolation and other automatic tasks. Our customers prefer ESET because it's reliable, fast, and light on system resources."
"There are some great features in ESET Endpoint Antivirus when you are browsing on the internet. For example, they have a notification if within your LAN network something is suspected to be a threat. Additionally, the malware features are very good."
"This solution does not slow down your systems. It is very light."
"The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"FortiEDR can be improved by providing more detailed reporting."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We find the solution to be a bit expensive."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I haven't seen the use of AI in the solution."
"One thing to note is that I highly recommend adding a deep learning-based prevention environment as an additional layer to Cynet. However, I always advise my customers to start with Cynet or XDR, for example, and then focus on the people, technology, and processes involved. This is the best approach to ensure that you are not breached with ransomware. While Cynet can prevent most attacks, there have been cases where ransomware has been quicker than Cynet's detection capabilities. In these situations, an additional tool is necessary to ensure complete protection, and that is what I sell as well."
"They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
"I would like to see support for mobile protection and some additional reports included."
"Linux servers are not supported."
"I think the technical support could be better."
"Could have better integration with other security applications."
"A support center in Asia is needed."
"We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."
"I suspect there will be some changes required to ESET because some experts I know just moved to MDR. I can imagine there might be some issues that were not fully covered by the ESET Endpoint that would be covered by MDR that we're on now."
"The solution could be more user-friendly."
"It's not scalable in that you cannot use a license for multiple devices."
"They could be more aggressive with malware."
"If I were in an environment that required a large-scale deployment then I would choose another solution over ESET."
"The initial setup of ESET Endpoint Security can be complicated when you get involved with encryption."
"They can improve ransomware protection, and there should be cloud sandboxing for Mac."
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Cynet is ranked 17th in Endpoint Protection Platform (EPP) with 35 reviews while ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 99 reviews. Cynet is rated 8.8, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Check Point Harmony Endpoint, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks. See our Cynet vs. ESET Endpoint Protection Platform report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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