We performed a comparison between Cynet and Intercept X Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. Cynet needs to expand device support and add customization options. Intercept X Endpoint combines two products into one solution, offering strong performance, server protection, and efficient threat management capabilities. Users suggest improving network monitoring and strengthening integration with other tools. Intercept X Endpoint could benefit from better integration with third-party vendors and improved support for virtual infrastructures.
Service and Support: Cynet's customer service is consistently lauded for its excellence. Their dedicated support team is available around the clock, and they also have a contingency plan for urgent incidents. Some users found Intercept X Endpoint's support team knowledgeable and supportive, while others expressed dissatisfaction with responsiveness.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. Intercept X Endpoint has a straightforward initial setup, with quick installation and simple configuration and maintenance. Some users said they occasionally encountered issues that required reinstallation.
Pricing: Customers generally think Cynet is affordable and a good value for its features. Intercept X Endpoint is generally seen as fairly priced, but some users think it’s on the higher end of the price scale.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Users say that Intercept X Endpoint offers exceptional defense against ransomware and zero-day threats, leading to a positive return on investment.
Comparison Results: Our users prefer Cynet over Intercept X Endpoint. Cynet offers a tailored experience, regular automatic updates, and a user-friendly dashboard equipped with advanced protection capabilities. The solution goes the extra mile with its sophisticated ransomware defense and complimentary 24/7 SOC service. While Intercept X Endpoint also offers solid threat protection, Cynet's customization options and comprehensive cybersecurity approach make it the top choice.
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"Microsoft 365 Defender is simple to upgrade."
"The best feature is probably the alert generation. When I do a security reset, the other session triggers instantly from the Defender console, and I can work on it. The policies are three times, but they are also ready to install it."
"The most valuable feature is the DLP because that's where we can have an added data protection layer and extend it not just to emails but to the documents that users are working on. We can make sure that sensitive data is tagged and flagged if unauthorized parties are using it."
"There is also one dashboard that shows us the status of many controls at once and the details I can get... It gives a great overview of many areas, such as files, emails, chats, and links. Even with the apps, it gives you a great overview. In one place you can see where you should look into things more deeply..."
"The most valuable feature of all is the full integration with the rest of the software in the operating system and Office 365, as well as Microsoft SCCM. It is quite easy for us to work with the whole instance of Microsoft products. This integration improves the benefits of the whole suite of products."
"The integration with other Microsoft solutions is the most valuable feature."
"The summarization of emails is a valuable feature."
"I like the Cynet Correlator™ feature."
"I have found the continued support and pretty much all the features to be valuable. They all stand out as being positive. It continues to detect unusual activity when it's supposed to, and so far we haven't had any issues."
"In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpoints and network data for a comprehensive view of threats."
"We are very satisfied with the level of performance we get."
"I like that you can implement it in the managed service portfolio."
"The most valuable feature is the monitored support behind it."
"Advanced detection and protection against ransomware paired with SOC monitoring are the most valuable features. They have 24/7 SOC monitoring and file activity. It is a very robust tool."
"The initial setup is simple and user-friendly."
"It's quite simple to use and user friendly."
"The thing that I like about it is the synchronized security. You can tie endpoint protection and firewalls and a whole range of other services and products. You can get your servers taken in under this."
"Very stable solution."
"The most valuable features are the anti-ransomware engine, deep learning, web filtering, and the cloud manageability."
"The most valuable features of Sophos Intercept X are the ease of use and the policy options that are simple to understand. Overall, the protection is good."
"A valuable feature offered by Sophos is called Naked Security, and it entails the control managed by the firewall on the site regarding the desktop client interfacing with our cloud client."
"The most valuable features of Intercept X are server lockdown, auto-remediation, and encryption monitoring."
"The most valuable feature is that it literally works. We have reduced a lot of complaints after switching to Sophos."
"The console is missing some features that would be helpful for a managed services provider, like device and user management."
"Defender also lacks automated detection and response. You need to resolve issues manually. You can manage multiple Microsoft security products from a single portal, and all your security recommendations are in one place. It's easy to understand and manage. However, I wouldn't say Defender is a single pane of glass. You still need to switch between all of the available Microsoft tools. You can see all the alerts in one panel, but you can't automate remediation."
"The solution does not offer a unified response and standard data."
"The dashboard should be easier to use. There is also improvement needed in the reporting when it comes to exporting or scheduling reports."
"The documentation on their website is somewhat outdated and doesn't show properly. I wanted to try a query in Microsoft Defender 365. When I opened the related documentation from the security blog on the Microsoft website, the figures were not showing. It was difficult to understand the article without having the figures. The figures were there in the article, but they were not getting loaded, which made the article obsolete."
"The price should be adjustable by region."
"The web filtering solution needs to be improved because currently, it is very simple."
"The support team is not competent or responsive."
"The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes."
"Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard."
"The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
"In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."
"The inability to add contact information inside the Cynet is also an issue because it makes things more complicated. I would like to have a simple feature to enter a contact name and number for the person taking care of that unit or that server."
"SIEM - Although with their Centralised Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future."
"We'd like something that makes it easier to manage specific points."
"They have automated response capability, and they're moving more and more into SOAR capability. They have built-in deception technology with host-file users, phantoms, etc. We used to call them honeypots. So, they're on target. They're doing a really good job, and they should continue to improve with SOAR."
"The solution's pricing could be better."
"It consumes a lot of resources, and something needs to be done for that."
"The main real-time scanning takes most of the processing power of my notebook."
"The detection and the AI capabilities should be improved upon."
"It would be beneficial if you could expand support for Windows 7 and Windows Server 2008 without charging an additional fee."
"The solution is expensive, and it could be made cheaper."
"Sophos Intercept X doesn't have its own firewall that utilizes the Windows Firewall or intrusion prevention."
"The choices offered for the on-premises and cloud-based platforms are the reverse of each other."
Cynet is ranked 17th in Endpoint Protection Platform (EPP) with 35 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. Cynet is rated 8.8, while Intercept X Endpoint is rated 8.4. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, ESET Endpoint Protection Platform, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Fortinet FortiClient. See our Cynet vs. Intercept X Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Endpoint Detection and Response (EDR) vendors, and best Extended Detection and Response (XDR) vendors.
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