We performed a comparison between Datadog and ServiceNow Cloud Observability based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Datadog has helped us a ton by allowing us to set up a multitude of easily configurable alarms across our tech stack and infrastructure."
"I like the amount of tooling and the number of solutions they sold with their monitoring. Datadog was highly intuitive to use."
"Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc."
"The application performance monitoring is pretty good."
"Overall, the Data UI and the usability of customer features continue to improve."
"The most valuable features of Datadog are the flexibility and additional features when compared to other solutions, such as AppDynamics and Dynatrace. Some of the features include AI and ML capabilities and cloud and analysis monitoring"
"The observability on offer is the most useful aspect of the product."
"The tool's deployment is easy."
"The ability to create a stream based on different parameters, operation name, service name, URL, tags, and URI part, is one valuable feature."
"The UI is very intuitive."
"The solution Lightstep/ServiceNow has a couple of pretty advanced functionalities to help us investigate a deviation and help the development teams have better observability in the environment using distributed and complex services."
"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."
"Deploying the agents is still very manual."
"I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome."
"We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer."
"They should continue expanding and integrating with more third-party apps."
"We'd like Datadog to make the log storage cheaper."
"If there were a more cost-effective manner of deploying the tool, we'd be more likely to adopt it more widely."
"I often have issues with the UI in my browser."
"The design of this solution is not very intuitive and probably could come with more friendly tips for beginners."
"The dashboard and graphics must be improved."
"The support team could be better. Because of the different versions of different tactics of integrating reactive code base, the documentation is not very clear if someone has to be onboard. I would rate the documentation of Lightstep a five out of ten. It could need improvement."
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while ServiceNow Cloud Observability is ranked 48th in Application Performance Monitoring (APM) and Observability with 3 reviews. Datadog is rated 8.6, while ServiceNow Cloud Observability is rated 7.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of ServiceNow Cloud Observability writes "Provides effective observability and offers robust alerting and monitoring capabilities". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas ServiceNow Cloud Observability is most compared with Grafana, New Relic, Dynatrace, Elastic Observability and Splunk Enterprise Security. See our Datadog vs. ServiceNow Cloud Observability report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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