We compared Dell NetWorker and Zerto based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Dell NetWorker needs improvements in reporting, integration, and documentation. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"NetWorker is fast and reliable."
"It is an extremely stable product."
"The standout feature of Dell NetWorker is its expertise in handling our VMware environment."
"The solution is very stable, especially if you are using a RAC environment."
"The support for legacy products is very good."
"Data domain is a good feature."
"The most valuable features for us at the moment are NFS, file system backup, and IP backup."
"The solution is simple to understand."
"One of the valuable features is the ability to re-IP on the fly, because it makes the migration a lot smoother on the system end."
"The dashboard was easy and the UI was simple."
"I like that Zerto is easy to move and that there is no effect on the user. That is, the user doesn't even know it. We're in the healthcare industry and work for a hospital. We can set up a server in no time whatsoever. It's easy for us to schedule the time because it takes only about one minute."
"Some of the most valuable features are the synchronous replication and migration with RDMs. I really like the conversion of RDM VMs for migration."
"Zerto offered us massive time saving and consistency. We have a consistent outcome every time we complete conversions."
"The continuous data protection is great. We love it because I can see exactly how many seconds behind real-time we are, which is usually under 10 seconds. It keeps things up to date. We love the product."
"Zerto saved us a lot of money compared to the cost of replicating at the LUN level. It also really simplified it and gave us shorter RTOs and RPOs."
"The one-to-many replication functionality is helpful. While we were protecting our VMs in Azure, we were able to use the one-to-many feature to also replicate the same VMs to our new data center, in preparation for data center migration."
"It's not easy to integrate. We have to read a lot of documentation in order to configure the solution."
"The software also isn't user-friendly like Convault or Rubrik. The solution errors and management aren't so good in comparison."
"The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version."
"While upgrading to a new version, we encounter challenges related to specific algorithms or code regulations."
"The UI needs some enhancement to be more user-friendly."
"The solution could be graphically better."
"The interface could have a different appearance."
"They need more support for image backups."
"It has a file restore feature, which we have tried to use. We have had some issues with that, because the drives are compressed in our main file system. It is a Windows-based file server. So, it compresses the shares and can't restore those by default."
"The alerting has room for improvement as it is the biggest pain point with the software. It is so bad. It is just general alerting on or off. There are so many emails all the time. You have no control over it, which is terrible. It is the worst part of the entire application. I have voiced this to Zerto hundreds of times for things like feature changes. Apparently, it's coming, but there is nothing concrete as to when you can do it."
"One thing I would like to see in their roadmap is introducing long-term storage in the cloud such as Azure or AWS. They can make it more seamless."
"Zerto requires these thick provision walls for virtual machines that are always running."
"The licensing is confusing and complicated."
"The alerting doesn't quite give you the information about what exactly is going on when an issue comes up. We do get alerts inside of our vCenter, but it doesn't quite give you accurate information inside the plugin to be able to tell us what's going on without having to go into the actual Zerto application and figuring out what's causing the issue."
"It would be nice if we were able to purchase single licenses for Zerto. As it is now, scaling requires that we purchase a multi-pack."
"We're an NSX-T shop, and if I could get an NSX-T integration where it could manage the networks a little tighter, that would be an improvement."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Dell NetWorker is rated 7.8, while Zerto is rated 9.0. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our Dell NetWorker vs. Zerto report.
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