We performed a comparison between Dynatrace and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace and ITRS Geneos were compared and based on user reviews, Dynatrace appears to be better due to its stronger AI capabilities, real user monitoring, session replay, and synthetic monitoring functionalities. Dynatrace also offers better visibility and thorough scanning of services and applications.
"PurePaths help us drill down to the root cause of problems and escape the war room."
"I get valuable information like, for example, if a site is down. That's the key. I'm instantly getting a message, or even on the app, I can see if something overnight went down a few times, or it's not performing at 100%."
"Our development group has started using Dynatrace extensively. It helps them find bottlenecks caused by code."
"We can know exactly what happened in what time with PurePath."
"The full stack - Everything from the browser, all the way back to the database, and being able to see everything, and really narrow in very quickly on what is the root cause."
"One of the key things with Dynatrace is that they are very open to influence on product development side. So, we've influenced them fairly heavily on development and capabilities for Citrix and DC RUM. They've given us integration and support components around some odd technologies that we've got, and they have always been very open and accommodating to going after and developing capabilities around the stuff that we are looking for."
"It is easy to see what areas you want to alert on and catch."
"The stuff that's coming with the new pieces around the Dynatrace Managed SaaS implementation. The ease of implementation there is significant. We've spent a lot of time with AppMon and DC RUM - that's a lot of time to set up, configure. With Managed solution, you just drop it in and everything pretty much auto-instruments."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"Custom script toolkits"
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"We have had problems with our middle layer application implementation."
"They should include more mission learning into the product and provide additional performance metrics for application learning."
"The configuration of the alerts, that's been a challenge in AppMon for me, right now. Some of the alerts are too noisy, but that might be my lack of some configuration."
"Alert triggers could be easier to setup and more granular."
"We would like to see an AI tool that detects issues with our site in real time."
"It needs a dashboard for cluster events in general, and for Kubernetes specifically."
"I would like to see Dynatrace be more user-friendly. Sometimes there are too many options to use from, which is good, but it can become confusing on how to proceed."
"Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"Data visualization – real time and historical – is a weakness."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"The main feature that needs work is the Dashboard designer."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"Mobile phone integration is probably not as rich as it could be."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. Dynatrace is rated 8.8, while ITRS Geneos is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and AWS X-Ray, whereas ITRS Geneos is most compared with AppDynamics, Grafana, Prometheus, Datadog and Splunk Enterprise Security. See our Dynatrace vs. ITRS Geneos report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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