We performed a comparison between Grafana and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana boasts customizable and visually appealing graphs, flexible integration with other tools, and the ability to cater to multiple use cases. Meanwhile, ITRS Geneos, while highly customizable and flexible, requires a lot of manual work for creating dashboards and lacks a mobile app. It also has a complex initial setup process and may be too expensive for non-banking and non-finance industries. Overall, Grafana is more user-friendly and cost-effective, with a wider range of features and better community support, making it the preferred solution.
"The most important feature of Grafana is its alarm formatting capability."
"Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs."
"The solution can scale well."
"The comparison feature is very good."
"Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."
"Grafana is able to connect with multiple data sources, unlike Elasticsearch."
"The dashboards are the most valuable features."
"The initial setup is straightforward with just a few clicks on the solution's cloud."
"Tons of default modules which are available out of the box"
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"I always appreciate Geneos's stability and ease of use."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
"Writing queries can be a bit difficult because the syntax must be maintained."
"Grafana need to improve the logging functionality."
"The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve."
"There are some areas of network drives that are not showing as expected based on server usage."
"One area for improvement in Grafana is that depending on your version, you have to pay for the features, making the license expensive. It would be great if the licensing model could be more flexible. In the next release of Grafana, I want cluster creation to be available, which would help in Grafana deployment and scaling. Currently, the scaling process for the solution is a bit complicated."
"The service dashboard is very hard and needs improvement."
"It is limited on the reporting type supported, which is important for managerial-level officers who want reports that are either general or specific."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"Mobile phone integration is probably not as rich as it could be."
"I would like better access to the data that is being collected."
"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."
"It needs to be easier to configure, especially with the JMX plugins."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. Grafana is rated 8.0, while ITRS Geneos is rated 8.2. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Coralogix, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Prometheus, Datadog and Splunk Enterprise Security. See our Grafana vs. ITRS Geneos report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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