We performed a comparison between Dynatrace and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace was preferred due to its more comprehensive features, including real-user monitoring, session replay, and synthetic monitoring. It also has better AI capabilities for automating incident alerts and a Kubernetes module for topology visualization. Dynatrace has better customer service and support, with some customers rating it highly and others rating it as average, while Prometheus relies on documentation and community support.
"What I like about it, is how it auto-discovers everything rapidly; within a matter of seconds you get to see the business transaction and how it's mapped within the product itself."
"Dynatrace has multiple features that I need, but I love that you can analyze traffic, including any bottlenecks. I also find the tool user-friendly and has an easy-to-navigate interface."
"Using that telemetry from Dynatrace, we are able to pinpoint what our performance issues are so we can tune the system."
"Dynatrace can look into application transactions at the packet level, which pretty much relieves us of the work of manually collecting, analyzing, summarizing, and presenting the data, as we had done in the past."
"One of the most valuable features of Dynatrace is that it offers good visibility. It's better than other APM tools. You're not required to use a different technology when you have Dynatrace because it will work whether you're hosting it on Windows or Linux."
"They have quick answers for scalability."
"The main benefit is being able to pinpoint problems."
"The triaging is amazing. And at the same time, it provides depth, all the way to what kind of a method, what variables are inside those methods. Without getting too into the technical, the depth it gets to, pinpointing the problematic area - where exactly the problem is happening - is amazing."
"The product is easy to maintain."
"It is an efficient solution."
"The most valuable feature is that we can receive information in different formats."
"The scalability of Prometheus is very good."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"The solution helps us to scale our products and services, and it helps me by gathering those metrics."
"I like its lightweight configuration functions."
"Prometheus gives us high availability automatically."
"They seriously have to improve their Web UI dashboard configuration and SSL timeouts. Their Web UI dashboards are very slow."
"Needs support for more technologies."
"Infrastructure monitoring could be improved."
"The one thing I am really missing is the final Azure dashboard."
"The messaging layer is not really capturable and measurable right now."
"Searches should be faster."
"Possibly include some network monitoring capabilities."
"I would also like to see it baselining more metrics out-of-the-box. We have a lot of rich data, but if someone says, "Well how did that look last week?" If you're looking at a problem and you see, for example, a long SQL statement, is that the root cause, or is it always slow. it's difficult to get historical data."
"There isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues."
"The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."
"The query language in Prometheus is an area of concern where improvements are required."
"The UI and GUI are areas of concern in the product."
"I would like to see improvement in the analysis tools and customization features."
"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."
"Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL."
"The interface is not particularly user-friendly and that could be improved."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Dynatrace is rated 8.8, while Prometheus is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Instana Dynamic APM, whereas Prometheus is most compared with Azure Monitor, New Relic, Sentry, AWS X-Ray and ITRS Geneos. See our Dynatrace vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
