ESET Cloud Apps Protection vs Symantec Messaging Gateway comparison

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97% willing to recommend
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100% willing to recommend
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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ESET Cloud Apps Protection and Symantec Messaging Gateway based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ESET Cloud Apps Protection vs. Symantec Messaging Gateway Report (Updated: January 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over.""The product's scalability is good.""The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple.""The good part is that you don't have to configure it, which is very convenient.""Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats.""The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not.""There are several features that I consider valuable.""Defender helps us prioritize threats across our organization."

More Microsoft Defender for Office 365 Pros →

"We are close to having 99% or 98% detection.""The most valuable features are the precision of detection and the level of customization of the policy."

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"The cloud-based interface is very user-friendly.""What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface.""The solution is "set and forget". You pay for it and everything is done for you.""Messaging Gateway is stable.""It has very good capabilities for managing malware.""Symantec is a secure product.""The setup is pretty simple.""Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."

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Cons
"Several simulation options are available within 365, and the phishing simulation could be better.""It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers.""We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice.""Too many false positives and lacks an accurate capability to detect malicious SharePoint sites.""The custom alerts have to improve a lot.""Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically.""One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration.""We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."

More Microsoft Defender for Office 365 Cons →

"The specific domain file for Apache needs to be well-defined.""It's not easy for an admin to check and decide if the email is good or not."

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"They really need to create a good package that competes with Microsoft.""It could be more scalable.""We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam.""Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues.""They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy.""The false positive submissions must be improved.""The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface.""What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."

More Symantec Messaging Gateway Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The solution provides affordable pricing for medium sized industries."
  • More ESET Cloud Apps Protection Pricing and Cost Advice →

  • "A subscription for technical support costs extra."
  • "It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
  • "The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
  • "They're a little costly compared to Microsoft."
  • "For 150 users, we pay INR 1,60,000."
  • "Symantec Messaging Gateway’s pricing is very cheap."
  • More Symantec Messaging Gateway Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:The most valuable features are the precision of detection and the level of customization of the policy.
    Top Answer:The solution provides affordable pricing for medium sized industries.
    Top Answer:The specific domain file for Apache needs to be well-defined.
    Top Answer:The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
    Top Answer:We use the solution to secure our data and emails.
    Comparisons
    Also Known As
    MS Defender for Office 365
    ESET Mail Security
    Symantec.cloud, Symantec Email Security.cloud
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    ESET PROTECT Complete offers a complete multilayered protection for endpoints, cloud applications & email, the #1 threat vector.

    ESET PROTECT Complete is the ultimate cybersecurity solution that offers top-tier endpoint protection against ransomware and zero-day threats, backed by robust data security measures. It employs a sophisticated multilayered approach that combines multiple cutting-edge technologies to strike the perfect balance between performance optimization, threat detection, and minimizing false positives. With automated malware removal and mediation, it ensures uninterrupted business operations by providing advanced protection for data across general servers, network file storage including OneDrive, and multi-purpose servers. This comprehensive package also features powerful native encryption, enhancing data security to meet stringent compliance regulations.

    Furthermore, ESET PROTECT Complete offers proactive cloud-based threat defense, particularly against emerging threat types like ransomware, and safeguards Microsoft 365 applications from malware, spam, and phishing attacks via an intuitive cloud management console. With additional layers of security covering spam, phishing, malware, and threats from outdated systems and applications, this solution includes automated scanning, patching, and customizable policies for organizations. It empowers organizations to fortify their defenses and maintain a secure environment, offering centralized management and a comprehensive range of protective measures for businesses of all sizes. ESET PROTECT Complete is your all-encompassing cybersecurity solution for a safe and resilient digital landscape.

    Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity. 

    With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications. 

    Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Information Not Available
    Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
    Top Industries
    REVIEWERS
    Manufacturing Company17%
    Computer Software Company17%
    Comms Service Provider13%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Real Estate/Law Firm10%
    Media Company6%
    Energy/Utilities Company6%
    REVIEWERS
    Pharma/Biotech Company27%
    Financial Services Firm18%
    Energy/Utilities Company18%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Financial Services Firm15%
    Government9%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business45%
    Midsize Enterprise15%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise17%
    Large Enterprise39%
    REVIEWERS
    Small Business55%
    Midsize Enterprise10%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise15%
    Large Enterprise57%
    Buyer's Guide
    ESET Cloud Apps Protection vs. Symantec Messaging Gateway
    January 2024
    Find out what your peers are saying about ESET Cloud Apps Protection vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.
    772,649 professionals have used our research since 2012.

    ESET Cloud Apps Protection is ranked 22nd in Email Security with 2 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. ESET Cloud Apps Protection is rated 9.6, while Symantec Messaging Gateway is rated 8.2. The top reviewer of ESET Cloud Apps Protection writes "Great protection, good privacy, and helpful support". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". ESET Cloud Apps Protection is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Perception Point Advanced Email Security, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro Email Security and Barracuda Email Security Gateway. See our ESET Cloud Apps Protection vs. Symantec Messaging Gateway report.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.