We performed a comparison between ESET Endpoint Security and Sophos Intercept X based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Of the two products, ESET Endpoint Security has more favorable reviews. The solution has very effective threat protection, is reasonably priced, and has great service and support.
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The price is low and quite competitive with others."
"The most valuable feature is the analysis, because of the beta structure."
"The stability is very good."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"NGAV and EDR features are outstanding."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The most valuable feature of ESET Endpoint Security is the antivirus for the endpoints."
"It's scalable."
"The most valuable feature is the antispam module, which comes in the bundle."
"The maintenance is easy."
"This solution does not slow down your systems. It is very light."
"The pricing, if compared to other products, is cheap."
"It's a very user-friendly product."
"I feel the solution to be beneficial in respect of features that I cannot find with SSTM's."
"It is very easy to set up and easy to use. It is also not resource-intensive."
"This solution can be used with any device, mobiles, desktops, or any appliances."
"The Managed Detection and Response service provided by Intercept X Endpoint is highly valuable. With a team of 600-700 individuals monitoring systems, they swiftly respond to attacks, either informing us to isolate or directly removing threats. This full MDR service is especially recommended for sectors like finance, where data security is critical. The deep learning technology within Intercept X Endpoint enhances our security posture by analyzing behaviors and algorithms to differentiate between legitimate users and threats, effectively preventing attacks on our network infrastructure."
"It is not just a simple virus scanning product. It handles more advanced needs."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"I have found the most valuable feature to be the EDR."
"The patches on offer are very helpful."
"The pricing is fair. It's not too costly for our small organization."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"FortiEDR can be improved by providing more detailed reporting."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The support needs improvement."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The dashboard isn't easy to access and manage."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"I am a MAC user and my asset cybersecurity is continuously displaying warnings that I am not using their firewall."
"They recently released an EDR integration. I hope they have more AI or intelligence filtering on the EDR events. Even though it has already got AI, but it is quite a different thing. So, they still have room to improve on the EDR part. This is one small piece that they need to improve. Otherwise, it is just fine."
"It can be hard to set up if you need to customize it."
"A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."
"I don't know if it's possible but I'm always looking for better protection."
"The detection could be better in ESET Endpoint Security. Sometimes it takes time to detect threats and might be because it's not holding all the memory. There are some features that have to mature. More features might be available in the higher-end product."
"While we see dangers within our security system, it would help if there were popups that could immediately alert us or the user of the endpoint that something was detected."
"The solution is not ideal for use in large enterprises"
"We had some initial problems with our deployment, and they were more around uninstalling Sophos Basic and installing Sophos Intercept X. We had some challenges with some of the uninstallation scripts. They can improve the deployment of Sophos Intercept X when there is already an existing Sophos version. They can also provide more information in the form of best practices and lessons learned from previous findings. A knowledge base with this type of information would be helpful."
"The deployment part needs to be improved."
"Intercept X needs more reporting and device management features, so I can get messages from PCs that let me know if I need to do something with them."
"There are not any solutions that are a 10 out of 10. A 10 would be perfect protection with no impact on the performance of the device. This is not the case, there is some impact on the performance of the device."
"I am not very satisfied with the product's reporting overall, and it needs improvement in this area."
"Technical support is too slow to schedule meetings."
"The solution's pricing could be better."
"When there is an event generated by either the firewall or Intercept X, and the originating IP address is the same, these should be merged into a single event rather than two."
More ESET Endpoint Protection Platform Pricing and Cost Advice →
ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 97 reviews while Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews. ESET Endpoint Protection Platform is rated 8.2, while Intercept X Endpoint is rated 8.4. The top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Panda Adaptive Defense 360, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our ESET Endpoint Protection Platform vs. Intercept X Endpoint report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.