We performed a comparison between Fidelis Elevate and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forensics is a valuable feature of Fortinet FortiEDR."
"The setup is pretty simple."
"The price is low and quite competitive with others."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The stability is very good."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"They're highly stable in comparison with other solutions I have."
"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."
"Integration and scalability are the most valuable."
"Making the portal mobile friendly would be helpful when I am out of office."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"ZTNA can improve latency."
"Cannot be used on mobile devices with a secure connection."
"The solution should address emerging threats like SQL injection."
"The support needs improvement."
"FortiEDR can be improved by providing more detailed reporting."
"The reports in the endpoint area of Elevate can be improved."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."
"The dashboard should be more user-friendly."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"Training and education for both partner and customer, including product marketing need to be improved."
"The solution needs to simplify the process of adding custom watchlists, as well as embrace YARA for rule creation."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"It's not simple."
"Additionally, it is complex to use, and the pricing should be improved."
Fidelis Elevate is ranked 41st in Endpoint Detection and Response (EDR) with 7 reviews while VMware Carbon Black Cloud is ranked 28th in Endpoint Detection and Response (EDR) with 18 reviews. Fidelis Elevate is rated 8.4, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". Fidelis Elevate is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Trellix Endpoint Security (ENS) and Symantec Endpoint Detection and Response, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Palo Alto Networks Cortex XSOAR, Splunk SOAR and Rapid7 InsightIDR. See our Fidelis Elevate vs. VMware Carbon Black Cloud report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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