We performed a comparison between Forcepoint Secure Web Gateway and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"One of the main features I have found the solution to be efficient."
"The product's user management is an area where my company does not face any challenges."
"The antiviral sandboxing."
"Real-time analytics."
"Secure Web Gateway's most valuable features are firewall blocking and anti-malware scanning."
"Ability to send decrypted traffic to other security solutions for inspection."
"It has got a really good URL categorization database. It is simple to set up. It is also easy to use and quite intuitive. It has got a nice utility for troubleshooting."
"The initial setup is easy. It's not difficult."
"The solution's scalability is good and we have more than 90 users for it."
"It's a very stable solution."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"I feel that it is a user-friendly product that provides quick response to users."
"It's a stable solution."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"The solution is stable."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"I'd like to see the solution improve the banded optimization to offer more bandwidth control, similar to what is on offer with Blue Coat."
"To access the root of the product for troubleshooting you must have a data engineer. This is the big issue with Forcepoint. The support community is not good."
"There should be more hardware models available and the application control could improve."
"I have been in contact with technical support several times, and I am not happy with them."
"The technical support team's response time could be improved."
"There are several issues with the product. Version 8.4 can only be managed with a CLI, they removed the nice GUI interface from version 8.1. The load-balancing needs massive improvements. The incident lists don’t sync between appliances, they need to be manually edited for each one."
"Allow for faster exemption of websites or the ability to reclassify websites."
"We have a lot of false positives, which is one area that can be improved."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"Setup isn't very straightforward. You must have a certified technical engineer."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"The solution's scalability could be better."
"I would like to see better scalability and better performance."
"The product's scalability is an area of concern where improvements are required."
"The system should generate reports when an attack has been stopped, contained, or removed."
More Forcepoint Secure Web Gateway Pricing and Cost Advice →
Forcepoint Secure Web Gateway is ranked 5th in Secure Web Gateways (SWG) with 47 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 14 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Trend Micro Web Security is rated 7.8. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy and Forcepoint ONE, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Infoblox Advanced DNS Protection and Fortinet FortiProxy. See our Forcepoint Secure Web Gateway vs. Trend Micro Web Security report.
See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.