We performed a comparison between Fortinet FortiSOAR and McAfee ePolicy Orchestrator based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We’ve got process improvement that's happened across multiple different fronts within the organization, within our IT organization based on this tool being in place."
"The most valuable feature is the UEBA. It's very easy for a security operations analyst. It has a one-touch analysis where you can search for a particular entity, and you can get a complete overview of that entity or user."
"The native integration of the Microsoft security solution has been essential because it helps reduce some false positives, especially with some of the impossible travel rules that may be configured in Microsoft 365. For some organizations, that might be benign because they're using VPNs, etc."
"In Azure Sentinel, we have found, they do have a store in their capability. AI and intelligence features. We found that to be very helpful for us because some other things we do need to integrate again or find another vendor for the store"
"The ability of all these solutions to work together natively is essential. We have an Azure subscription, including Log Analytics. This feature automatically acts as one of the security baselines and detects recommendations because it also integrates with Defender. We can pull the sysadmin logs from Azure. It's all seamless and native."
"One of the most valuable features is that it creates a kind of a single pane of glass for organizations that already use Microsoft software. So, when they have things like Microsoft 365, it is very easy for them to kind of plug in or enroll those endpoints into the Azure Sentinel service."
"The dashboard that allows me to view all the incidents is the most valuable feature."
"The UI of Sentinel is very good and easy to use, even for beginners."
"It is a scalable solution...The implementation phase of the product was not tough or difficult."
"The product can be automated for network security purposes. The solution offers a great security automation response."
"We use the product for security."
"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"The initial setup is straightforward."
"Fortinet FortiSOAR is a very interactive and user-friendly solution."
"It has a quick detection and response time."
"Technical support is very helpful."
"The solution's best part is that it is very easy to manage McAfee Agent."
"It is a scalable solution...I rate its scalability a nine out of ten."
"We get fewer false positives than with other solutions."
"What I like the most is the ability to manage centrally, to manage the various devices, the platform, and the endpoint, all from one console."
"The most valuable features of McAfee ePolicy Orchestrator are the easy-to-use console, and lots of reports, such as customized reports and inventory reports. Additionally, overall the centralized management is very good where you can see the compliance levels and inventory."
"The policy auditing, policy management, and device auditing are all valuable features. Our customers appreciated the ability to get alerts to system-wide events from a single view."
"You have to have some experience, however, it's pretty simple to understand."
"If I can use Sentinel offline at home and use it on a local network, it would be great. I'm not sure if I can use Sentinel offline versus the tools I have."
"The playbook development environment is not as rich as it should be. There are multiple occasions when we face problems while creating the playbook."
"I think the number one area of improvement for Sentinel would be the cost."
"I would like to see more AI used in processes."
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days."
"We have been working with multiple customers, and every time we onboard a customer, we are missing an essential feature that surprisingly doesn't exist in Sentinel. We searched the forums and knowledge bases but couldn't find a solution. When you onboard new customers, you need to enable the data connectors. That part is easy, but you must create rules from scratch for every associated connector. You click "next," "next," "next," and it requires five clicks for each analytical rule. Imagine we have a customer with 150 rules."
"Some of the data connectors are outdated, at least the ones that utilize Linux machines for log forwarding. I believe that Microsoft is already working on improving this."
"One key area that can be improved is by building a strong integration with our XDR platform."
"Fortinet FortiSOAR's dashboard is not easy to understand."
"I don't currently see where the solution is lacking features. For us and for our clients it works very well and we're pleased with it."
"The technology and integrations are important so should continue to be enhanced."
"Technical support could be improved."
"The solution doesn't connect well with the network devices."
"Fortinet FortiSOAR should add more documentation for some use cases."
"The solution’s pricing could be improved."
"Fortinet FortiSOAR should improve its analysis."
"While there are bugs and a few functionality issues, it is just a matter of raising them with the support team. However, support is part of the problem as well. You want everything to be seamless in a perfect world, but the support is spread across different countries. They have Level 1, 2, and 3. Level 1 is most likely in a developing country. They don't provide the best service."
"The impact of the agent on the endpoint's performance - the resources it takes. Additionally, the difficulties we experience with inheriting and breaking inheritance on the organization's structure breakdown for policy inheritance and then for rules inheritance. We are actually struggling with this."
"McAfee ePolicy Orchestrator could improve by supporting container microservices, such as Docker and Kubernetes."
"The detection aspect should be improved so that signatures are updated more quickly."
"There are some issues relating to the automation of reports. That's why I wanted the DLP reports. There are some problems in this area. Sometimes it does not work even though all the configuration words are right. There are also some problems with automatic updates."
"The areas of concern where improvements are needed are related to the product's assignment policy and tag assignment, where users can assign the policies with the help of tags and sort out the systems."
"McAfee ePolicy Orchestrator needs to upgrade its technology since the solution's EDR function is not good compared to other vendors in the market."
"The installation process is quite difficult and requires technical support."
Fortinet FortiSOAR is ranked 10th in Security Orchestration Automation and Response (SOAR) with 12 reviews while McAfee ePolicy Orchestrator is ranked 9th in Security Orchestration Automation and Response (SOAR) with 39 reviews. Fortinet FortiSOAR is rated 7.4, while McAfee ePolicy Orchestrator is rated 8.0. The top reviewer of Fortinet FortiSOAR writes "A stable solution that has a number of available connectors and is simple to automate". On the other hand, the top reviewer of McAfee ePolicy Orchestrator writes "Useful agent communication, reliable, but lacking support for microservices". Fortinet FortiSOAR is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, Swimlane, ServiceNow Security Operations and Cisco SecureX, whereas McAfee ePolicy Orchestrator is most compared with Splunk SOAR, Symantec Data Loss Prevention, Zscaler DLP, Trend Micro Integrated Data Loss Prevention and Elastic Security. See our Fortinet FortiSOAR vs. McAfee ePolicy Orchestrator report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
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