We performed a comparison between HCL Domino and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that HCL Domino is stable. It's a great product. I also like that HCL Domino is a mature product under IBM, which is why many companies use it."
"The most valuable features of the solution are security and integration."
"The full-text searching capabilities are great."
"Domino's dual functionality as both a messaging and application solution is a standout feature compared to Exchange, which solely focuses on messaging."
"It serves as a centralized solution that fulfills all my requirements from operating my email server to managing various aspects of my operations."
"We have been able to set up a portal using a special XPage application that gives our customers access to this system."
"It is an excellent solution."
"They offer good support and provide a roadmap."
"We use this solution to track customer activities, opportunities and contact information."
"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"I found the ease of use most valuable in the Salesforce Platform. I also found the platform pretty light."
"The solution is very robust and easy to develop in."
"It is very user-friendly, and intuitive, it will lead you and take you to the next steps."
"It is a platform that allows you to get applications quickly to the end user in a secure way."
"They are already beginning to implement generative AI."
"The solution is easy to use."
"Recently, IBM sold the product to HCL. Since Pakistan and India have some problems on a domestic level, we were actually considering replacing it with Indian products from the organization. We're just facing some regulatory issues."
"An area for improvement in HCL Domino is security. New enhancements in the IT industry mean that security should be improved. The HCL Domino GUI also needs improvement."
"They should provide its integration with other AI applications."
"The solution could improve Kubernetes or Dockers migration to new environments in the cloud."
"It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart."
"The solution is expensive."
"From the Domino side, it should support DKIM and DMARC."
"HCL Domino needs to be more user-friendly."
"It would be better if they can add more from the pricing and functionality perspective. It is very expensive. I would be more than happy if they drop the prices. From the licensing perspective, if they can add more functionality, I would be more than happy."
"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"Salesforce Platform has a cumbersome interface when creating reports, dashboards, and those types of things. They could be a little bit more simple. The administration has to be an aficionado to do any sort of administration and maintenance, for example, setting up the way you want to modify the lead tracks or functions. These systems tend to be quite cumbersome."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
HCL Domino is ranked 17th in Rapid Application Development Software with 18 reviews while Salesforce Platform is ranked 9th in Rapid Application Development Software with 82 reviews. HCL Domino is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of HCL Domino writes "A stable and versatile enterprise solution consolidating various functions like email, collaboration, and application development in a user-friendly manner". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". HCL Domino is most compared with Microsoft Exchange, Microsoft Power Apps, HCL Notes, Zimbra Collaboration and Microsoft Exchange Online, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our HCL Domino vs. Salesforce Platform report.
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