We performed a comparison between IBM BPM and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are a lot of things that you get out-of-the-box: Timers and so on, which took a lot of effort and code before."
"It provides a very robust environment to build an integration framework or workflow patterns that we have. A lot of changes or modifications have been made to this solution over the past few years. The features that they have added this time have helped developers like us to work on the developmental environment and leverage all the capabilities of the tool. This is what I like about this solution."
"It makes the company business processes work more efficiently."
"The solution offers great notifications."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"Everything is coupled together and comes as one solution."
"The designer feature, compared to other solutions is easy to use."
"Initially, the process architecture studio was very helpful and it was compliant with BPMN standards."
"The solution is scalable."
"Case Foundation provides a strong security boost."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The most valuable feature is its stability, which is why we are using it."
"It is easy to set up workflows that notify the user depending on certain events."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"The cost of the solution has room for improvement."
"Integration with web services, especially in the standard version of the product."
"The initial setup process is complex for basic users."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"The people working on the front desk are having some problem with managing the documentation. For instance, they get a picture, and if the picture comes rotated 90 degrees, together with a picture that is not rotated, they have some problems dealing with that, technically. There are some minor aspects that on the usability side that are still lacking. That has to do with FileNet, too, I'm talking about the suite together."
"We have been experiencing bad performance and instability."
"The interface is limited and should improve in the future."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"The service as it currently stands is out-of-date and lacks flexibility."
"The solution can be quite expensive."
"90% of the feedback we receive states that the UI is not very user-friendly."
"The cloud version could use more stability."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"There are some features that could be enhanced like the document viewer"
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews. IBM BPM is rated 7.8, while IBM Case Foundation is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas IBM Case Foundation is most compared with IBM Business Automation Workflow. See our IBM BPM vs. IBM Case Foundation report.
See our list of best Business Process Management (BPM) vendors.
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