We performed a comparison between Ivanti Patch for Linux, UNIX, Mac and Quest KACE Systems Management based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The website development section is the most valuable feature of the solution."
"The solution is easy to implement."
"Ivanti Patch for Linux, UNIX, and Mac helps to ensure that everything is up to date."
"The tool is a stable product."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."
"Pretty much all of the features are valuable. The inventory is very helpful to be able to keep track of our devices. The deployments make it easy to deploy new software packages or upgrade packages. The help desk is also a great tool for tracking problems and problem tickets."
"I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it."
"KACE’s knowledge-based articles are very good."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."
"We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."
"There is ease of use, and its pricing was a driving factor."
"The tool needs to improve its visual system."
"The solution can be quite expensive, compared to other options on the market."
"The better way to improve the solution is by working on an area where it lacks, which includes the migration part."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"I've had some issues with patch catalogue."
"It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk."
"I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period."
"I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
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Ivanti Patch for Linux, UNIX, Mac is ranked 15th in Patch Management with 4 reviews while Quest KACE Systems Management is ranked 6th in Patch Management with 38 reviews. Ivanti Patch for Linux, UNIX, Mac is rated 9.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Ivanti Patch for Linux, UNIX, Mac writes "With good website development capabilities, the solution also provides exceptional stability". On the other hand, the top reviewer of Quest KACE Systems Management writes "Easy to use, saves us time, and increases IT productivity". Ivanti Patch for Linux, UNIX, Mac is most compared with Ivanti Security Controls, whereas Quest KACE Systems Management is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, BigFix and Red Hat Ansible Automation Platform. See our Ivanti Patch for Linux, UNIX, Mac vs. Quest KACE Systems Management report.
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