We performed a comparison between Jamf Pro and Sophos Mobile based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that we can implement conditional access."
"The most valuable feature is the policy CSPs."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"It's easy to manage."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"The user interface is great."
"The remote wipe and lock features are by far the best tools."
"The ability to put a device into a lost mode state that will report locations as it checks in has allowed us to retrieve so many lost devices."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"The full API lets us write custom scripts and apps to enhance even further the end-user experience."
"The most valuable features in Jamf Pro are the policies and config profiles, making our life easy to manage many different things in one place."
"Jamf cut the time it takes to deploy a new machine to a new user."
"Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"One of the most valuable features of Sophos Mobile is the Wifi password."
"The initial setup process is straightforward and fast."
"They always add more features to this product."
"The security features work well."
"The solution provides us with data protection."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"I like the level of interaction that the product offers with the other products in our company's environment."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"Deploying an app can be a complex process due to dependencies."
"The configuration and pricing can be improved."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"The solution could improve by having better integration with Apple."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"I think it would be best if Jamf had support tiers."
"There is still no feature for properly patching T2 Security Chip-enabled Macs."
"The reporting needs to be improved so that generating them is more user-friendly."
"This solution would benefit from more focus on Self Service, such as Office 365 and GSuite integration."
"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
"There should be an option for exporting the data for reporting purposes so that we can give that to the higher-ups, such as CIO. We should be able to see bar graphs and charts on different data points. It would be great to have a good reporting tool to look at, for example, data points of how many versions of Adobe Acrobat we have in our environment in a bar graph or pie chart. They don't have anything like that. There is an application called Tableau Reader, which does statistics, and you can put a statistical or analytical aspect in there to extract data and share it on a graph or a pie chart. Such a tool would be great."
"The patching can definitely use a little bit of improvement. They should make it a little bit more automated."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"For Sophos Mobile, it is difficult to get good support."
"We would like to see graphics showing the use of each device."
"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."
"It could be more secure."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"The product does not work well in iOS."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews while Sophos Mobile is ranked 9th in Enterprise Mobility Management (EMM) with 13 reviews. Jamf Pro is rated 9.6, while Sophos Mobile is rated 7.6. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of Sophos Mobile writes "Stable product with central administration to manage device security ". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and Jamf School, whereas Sophos Mobile is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, Lookout, IBM MaaS360 and SOTI MobiControl. See our Jamf Pro vs. Sophos Mobile report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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