We performed a comparison between Kaspersky Endpoint Detection and Response Optimum and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet is very user-friendly for customers."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The setup is pretty simple."
"The price is low and quite competitive with others."
"This is stable and scalable."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Support has been helpful."
"The most beneficial aspect of Kaspersky Endpoint Detection and Response Optimum is its protection capabilities, followed by its device management capabilities. The ability to remotely install software is highly advantageous, making it a convenient and helpful feature."
"The product is lightweight and does not slow down the PC. The malware and virus detection rate is also very good."
"Kaspersky EDR is constantly updated and can respond to any threat nearly in real-time. They work hard to produce all the updates on time."
"The solution is easy to use."
"The performance is good."
"One of the most valuable features of Kaspersky Endpoint Detection and Response Optimum is its cloud console allows users to remotely isolate a single computer from a network in the event of an attack, enabling them to perform root cause analysis without disrupting the entire network. This is particularly useful for organizations that may not have expert resources for endpoint detection and response."
"The solution is very user friendly, which we appreciate."
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"It can be managed from the cloud."
"It helps us quickly address potential issues and provides us with valuable insights."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"Allows us to protect OneDrive and SharePoint, and emails too."
"I use this solution for data blocking, software protection, and frame protection."
"Performance is very good."
"Technical support was perfect."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The solution should address emerging threats like SQL injection."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"I haven't seen the use of AI in the solution."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Detections could be improved."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Support is an area for improvement. It should have faster response times."
"In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite."
"They should provide more notifications for incidents and more clarification or information about malicious activity."
"EDR Optimum's scalability could be improved."
"I want Kaspersky to extend its products to internet protection. For example, I would like them to develop a firewall integrated with EDR."
"Security features could be improved."
"We would like more data to be available from this solution, in order for it to be usable in strategic decision making."
"For improvement, they should make the scanning process faster. The scanning and updating take more time."
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"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"No built-in vulnerability scanner for management solutions."
"The endpoint protection could always be stronger."
"The cost is very high and it should be lower to be more competitive."
"Lacking analytics and a machine learning technique."
"Notifications are not very good with Trend Micro."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
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Kaspersky Endpoint Detection and Response Optimum is ranked 21st in Endpoint Protection Platform (EPP) with 17 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Kaspersky Endpoint Detection and Response Optimum is rated 8.2, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Kaspersky Endpoint Detection and Response Optimum writes "Great threat response, provides for proactivity, and has automated threat identification". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Kaspersky Endpoint Detection and Response Optimum is most compared with SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, ESET Endpoint Protection Platform, CrowdStrike Falcon and Trellix Endpoint Security, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and Bitdefender GravityZone Enterprise Security. See our Kaspersky Endpoint Detection and Response Optimum vs. Trend Micro ServerProtect report.
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