We performed a comparison between Kryon RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The friendliness of the software is good because people without any technical background can start off on it. This solution makes it easy for us to use it, as there is no learning curve. With no learning curve, the development time turnaround decreases."
"Kryon RPA is very stable - we've not had many disruptions, and the product is updated regularly."
"The recording capability is valuable because of the amount of data it captures automatically. It's quite good. It means less development, and fewer configuration settings to fill in after you're done."
"The user-friendly environment allows for easy learning, and the end-to-end workflow management is excellent."
"As a business user, it's so easy to use. With the recording of the processes, we didn't need to hire a specific developer... we are able to build most of our processes without having to develop the actual development skillset... the simplicity is the biggest win."
"Kryon will allow you to automate processes fast and easy and you do not need to be a developer to automate processes."
"What I like most about Kryon RPA is the user experience. I also find the layout and design of the solution better for programming compared to other RPA solutions."
"I like Kryon RPA's ability to use automated and manual processes with any bot."
"The inbuilt RE Framework makes development easier and fast."
"I found the Library option as most valuable because first, we can avoid the development of the same task again by developing and publishing a task as an activity into the Orchestrator, and second, in case of any changes required, the developer can make the required changes and republish in the Orchestrator with the new version."
"The most valuable features are some of the panels in UiPath Studio. For example, there is a debugging panel and a Designer panel. The debugging panel is useful because without it we could not solve any problems. The debugging panel provides functionality such as Step Into and Step Out, and we have highlight buttons. It helps us to analyze our code, what is wrong in a solution, and debug from the start to the end, to make the solution better. The Designer panel is where we create a workflow or step-by-step process, the place where a developer develops the code."
"The automation and the customization of the platform are the most valuable features."
"To build automation using UiPath is fairly simple. The studio is quite easy to use. Even now, with the community edition, it’s great."
"I have used the UiPath Academy courses. I'm a certified developer. I didn't know UiPath at all. I went through the Academy and trained myself. When I brought in new developers, I had them do modules and I sometimes go visit them. From the user's perspective, people are happy that they don't have to do certain tasks that they didn't like to do. I only have one of those bots where I have a group of people that prefer the way they've always been doing tasks, but that's more of an organizational thing. I'm seeing across the enterprise with other folks that they're very happy to have this. They are putting more use cases in, and the frontline workers are bringing in use cases. Of course, we need to vet a lot of those so that we get enough bang for the buck, but we're finding a lot of adoption across, up, and down the whole scale so far."
"The number-one valuable feature is the ease of use. I come from a development background where I wrote a lot of code. The fact that you have these activities with pre-built functionality is great. You can drag them in and use them as shortcuts to get to an end result faster than if you had to do it in a programming language."
"This solution has increased productivity in our organization."
"The product requires some more time in development. It still has some bugs and some things to work out. They're constantly releasing. They need to continue working out the general issues of using the product at scale, first and foremost."
"There are limitations on integrations with other platforms like ServiceNow. There are some issues integrating. It's not a really an open system. The product, its design, etc., is really good, but they have to look at the openness, how to integrate with other products which are available in the market, as well as with our own solutions. You can do integration but it is not so easy."
"What needs improvement in Kryon RPA is the support. Sometimes, the solution has problems, so I contacted support, but I didn't receive immediate help from the team. You have to wait a while before the problem gets solved. This happens a few times in terms of getting cases solved. It would also be better if Kryon RPA had a cloud version because currently, from what I know, it only has an on-premise version, though I could be wrong about that. There isn't any additional feature I'd like added to Kryon RPA because it's a good service, but the support is very, very bad, so that area could be improved."
"The process discovery tool of Kryon RPA could be improved because of its limitations."
"We need stronger governance to know, when a transaction is done, whether it worked or failed; strong logging. That would be helpful."
"I would like to see a better OCR solution. That's the main thing: identifying unstructured data, like all paper documents and data from pictures."
"It would be better to have [upgrades] done automatically, like an application on your smartphone. Or even if done manually, the upgrade should just be "next, next, next," and it's upgraded, rather than making it a project to upgrade."
"When a project is very big, a lot of memory is taken up. Then, machines don't have enough memory. This could be improved upon to be more efficient."
"Support could use improvement. It's always a struggle to engage with them. We have a very tight relationship with support, but when things are in hot water, everyone wants to fix it right away which doesn't always happen."
"The debugging capabilities need to be improved in UiPath because it is very difficult to find bugs in the chatbot. In Visual Studio Code, by contrast, we have an excellent debugger that fixes all the bugs."
"I'm learning it for the training for the RPA associate, and I'm about 70% through there. UiPath's academy courses have been helpful in onboarding or being up to speed with UiPath. However, it has been tougher because the programming that I learned in school is very different from the programming done today. I am sure the younger people will pick it up much faster. There is so much out there, and there is so much to learn because it is not one software package. It provides the ability to use all software packages and interconnect with them. So, the opportunities are amazing but also intimidating."
"One of the things that many of our clients ask us about is security. Some of them are really struggling with how to do multi-factor authentication. A robust and solid approach for dealing with multi-factor authentication would be one of the things we would like to see."
"There should be extra ways for humans to interact with automation."
"They should expand on workflow type items and take another step up from the long-running workflows to offer more visibility of business processes within Orchestrator."
"Integrating with tools such as Asana or other service and project management platforms would be a valuable enhancement."
"There were a couple of times with the on-premises version that there were complications, since it is not on UiPath's cloud. We have had a lot of complications where we are dead in water. There were a couple of conditions where we weren't able to get someone up to speed on whatever. The support is not as quick to respond as we had hoped."
Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Kryon RPA is rated 8.4, while UiPath is rated 8.8. The top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Kryon RPA is most compared with Microsoft Power Automate, Nintex RPA, Blue Prism, Automation Anywhere (AA) and Jiffy.ai Automate, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Automation Anywhere (AA), Robocorp and ABBYY Vantage. See our Kryon RPA vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
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