Marketo is user-friendly. It gives you smart campaigns, and it also has an engagement map now. It's easy to see which campaign is calling which campaign. It was kind of difficult before, but now it's easy, just like HubSpot or Pardot, where you can have a chain-like structure connecting one to another. The engagement map provides that now. In terms of email, it's pretty good at handling customization and templates. We can put in different variables, so even someone without coding knowledge can create and develop emails that look good on different browsers. They are fully responsive emails. So if they are not touching anything on the template, it's pretty good and handy. In terms of that, Pardot or HubSpot don't provide that functionality. The engagement map was an area that needed improvement. Earlier, if you were creating multiple programs, it was difficult to see how they connected to different campaigns. The engagement map helps visualize that, so that's a good improvement. They have also introduced dynamic chat. Earlier, we had to use third-party tools. They have been creating and introducing new sub-apps that are easy to integrate with Marketo. So they are doing that. For example, using Bizible, we can also track the source. It's pretty handy in Marketo.
