We performed a comparison between Microsoft Defender for Identity and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Advanced Threat Protection (ATP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The basic security monitoring at its core feature is the most valuable aspect. But also the investigative parts, the historical logging of events over the network are extremely interesting because it gives an in-depth insight into the history of account activity that is really easy to read, easy to follow, and easy to export."
"Defender for Identity has not affected the end-user experience."
"The best feature is security monitoring, which detects and investigates suspicious user activities. It can easily detect advanced attacks based on the behavior. The credentials are securely stored, so it reduces the risk of compromise. It will monitor user behavior based on artificial intelligence to protect the identities in your organization. It will even help secure the on-premise Active Directory. It syncs from the cloud to on-premise, and on-premise modifications will be reflected in the cloud."
"It automates routine testing and helps automate the finding of high-value alerts."
"One of our users had the same password for every personal and company account. That was a problem because she started receiving phishing emails that could compromise all of her accounts. Defender told us that the user was not changing their password."
"The feature I like the most about Defender for Identity is the entity tags. They give you the ability to identify sensitive accounts, devices, and groups. You also have honeytoken entities, which are devices that are identified as "bait" for fraudulent actors."
"The solution offers excellent visibility into threats."
"The feature I like most is that you can create your own customized detection rules. It has a lot of default alerts and rules, but you can customize them according to your business needs."
"Technical support has been helpful and responsive."
"The Application Control code and the easy integration are valuable features."
"The great advantage in using this product is it creates multiple services."
"They manage to solve detection quite nicely. There is some rather elaborate detection compared to other providers."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"Technical support is very responsive. You just have to open a ticket. They respond in a timely manner. Their response is good. I'm satisfied."
"What I like most about Symantec Advanced Threat Protection is its notification capability."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
"And when you are working in a priority IP address, Identity is not able to know that those IPs are from the company. It sees that the IPs are from Taiwan or from Hong Kong or from India, even though they are internal IPs, resulting in a lot of false positives."
"The solution could be better at using group-managed access and they could replace it with broad-based access controls."
"Microsoft should look at what competing vendors like CrowdStrike and Broadcom are doing and incorporate those features into Sentinel and Defender. At the same time, I think the intelligence inside the product is improving fast. They should incorporate more zero-trust and hybrid trust approaches. They need to build up threat intelligence based on threats and methods used in attacks on other companies."
"The tracking instance needs to be configured appropriately."
"An area for improvement is the administrative interface. It's basic compared to other administrative centers. They could make it more user-friendly and easier to navigate."
"When the data leaves the cloud, there are security issues."
"There is no option to remedy an issue directly from the console. If we see an alert, we can't fix it from the console. Instead, we must depend on other Microsoft products, such as MDE. That is a significant drawback. It simply works as a scanner, which can sometimes put enough load on the sensors. Immediate actions should be possible from the dashboard because. It can prevent issues from spreading further."
"I would like to be able to do remediation from the platform because it is just a scanner right now. If you onboard a device, it shows you what is happening, but you can't use it to fix things. You need to go into the system to fix it instead."
"Scalability could be better."
"The security features need to be improved."
"There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed."
"The cloud platform needs to have improvement in terms of the user interface and the different capabilities it has available. It needs to match the other leading next-gen EDR products that are available in the market. That's the reason why we are stepping away from Symantec. Their cloud environment is just generally lacking in comparison to others."
"The support has dropped down to a five out of ten."
"The product's support services need improvement."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"Not ideal for advanced threat protection."
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Microsoft Defender for Identity is ranked 6th in Advanced Threat Protection (ATP) with 13 reviews while Symantec Advanced Threat Protection is ranked 20th in Advanced Threat Protection (ATP) with 14 reviews. Microsoft Defender for Identity is rated 9.0, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of Microsoft Defender for Identity writes "Offers robust protection from insider threats, but the customer support is poor". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". Microsoft Defender for Identity is most compared with Microsoft Entra ID Protection, Microsoft Defender for Office 365, Microsoft Entra Verified ID, Splunk User Behavior Analytics and Microsoft Defender for Endpoint, whereas Symantec Advanced Threat Protection is most compared with Palo Alto Networks WildFire, Check Point SandBlast Network, Microsoft Defender for Office 365, Trellix Network Detection and Response and Fortinet FortiSandbox. See our Microsoft Defender for Identity vs. Symantec Advanced Threat Protection report.
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