We compared Zerto and N-able Cove Data Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Zerto and N-able Cove Data Protection are both reliable and user-friendly solutions for data protection and disaster recovery. Zerto is praised for its continuous data protection and intuitive interface. N-able Cove Data Protection is valued for its ease of use, cloud-based data protection, and efficient backup and restore capabilities. Both products are considered fair and reasonable in terms of pricing, although some users mention that Zerto can be expensive compared to other options. Customer service and support for Zerto have received mixed reviews, with some customers having positive experiences and others expressing concerns, particularly after the acquisition by HP. N-able Cove Data Protection has received positive feedback for its support team's responsiveness, knowledge, and willingness to assist customers.
"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."
"The most valuable feature is that it's hands-off. I log in every morning and there are pre-canned filters that I've created to make my life easier. I have something called server status color bars, and that gives me all the servers and, in a nutshell, I can see: if any errors are being reported; when the last backup was; if one is not working, should there be one, and it literally jumps off the page."
"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."
"The ease of use and the console are great."
"It's extremely important that Cove provides cloud-based data protection with backup, disaster recovery, and archiving. That is a necessity for my insurance. As an IT company, my insurance would cost more if my backups were not offsite and off-network."
"It's their cloud, it's their storage. I don't have to buy a space on Amazon or Google's cloud and then use their software to push it. That works well for me. This way, I don't have to worry about another option or the opportunity that there might be a credential leak."
"The product is simple to use and manage. The customers have access to verify the backups."
"The ability to back up, restore, and do different types of testing for the preventative maintenance has really increased our importance to these clients because they see the value in how fast we can get them back up and running. We're saving them money in that way."
"The live failover tests and point-in-time recovery options have been exceptionally valuable features of Zerto for our organization."
"Live replication and up to the second type of failover are valuable. The fact that we can do test failovers and failbacks is important for our ISO certification."
"In terms of continuous data protection, it's the best product that we've found that does this. It's not snapshot-based. It's continuous, so there are no specific points in time we have to worry about recovering to or from. It's pretty much any time, as long as it's within our replication window."
"The continuous data protection is great. We love it because I can see exactly how many seconds behind real-time we are, which is usually under 10 seconds. It keeps things up to date. We love the product."
"We have seen ROI. The biggest way that we have seen it is in avoided downtime. We have had outages before, and we count downtime in terms of dollars spent. We have cut that down so dramatically, which provides us a very quick ROI. We have drastically reduced the amount of time it takes us to recover workloads, from an average of two hours to an average of 10 minutes."
"The mobile application is very useful as a real-time monitoring, reporting tool. When asked the status of our machine backup and recovery ability, an easy answer is to display the status on the real-time application or browser. The Zerto Analytics tool helps predict future storage needs by tracking trends in space, journal size, and I/O rate. These are reportable statistics making quantifiable tracking easy and accurate. Having a web interface simplifies access by other system administrators."
"The replication and recovery features are the most valuable... On two occasions, other departments in our organization reported issues with specific virtual machines. We used the checkpoint feature of the Zerto to enable the recovery of those machines to a point that was a few minutes prior to the problem."
"The most valuable tool is the dashboard, which allows us to immediately check the DLP status, replication data, and all other data needed to have cleaner and immediate control of the situation."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"A disaster recovery console would be an improvement for the product."
"Integration with a hybrid cloud is something that I found complicated."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."
"We would like to have better reporting."
"A feature I'd like to see would be a more customizable admin console."
"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."
"Zerto generates many false positive alerts, which is annoying. I still have thousands of alerts in my inbox, and those are false alerts. When I check there's actually no problem."
"I would like to see a separate product offer for performing backups, although I think that this is something that they are expecting to release in the next version."
"The RPO for our SQL server has room for improvement."
"Some of the features need improvement. One would be, as you're creating a Move group or a VPG, as they call it, it should either autosave or have the ability so that you can save it for coming back to later because if the setup times out, you lose all your work. That would be a nice improvement to have."
"We did look at the long-term retention backup feature of Zerto a few years ago, and at that time, it was limited. I can't say what it is right now, but at the time, its functionality was limited in terms of basically where we could save it and how we could save it. Offsite air gapping our backups is important to us to help protect against ransomware, and at the time, it couldn't do that. That would be one area that would be important before we consider using the long-term retention again. I haven't looked at it recently, and they may have addressed this in the meantime, but if not, this would be an area of improvement."
"Zerto is too reliant on VMware's vCenter. It's tough to upgrade, move, or do anything related to virtual servers with vCenter."
"Zerto is solid. However, they are working on a cloud workload protection and protecting virtual workloads to more than one site."
"One improvement that could make it easier would be to have an easier way to track journal usage and a little bit more training around journal sizing. I've done all the training and the journal is still a gray area. There is confusion surrounding how it's billed and how we should bill clients. It would be easier if it had billing suggestions or billing best practices for our clients to make sure that we're not leaving money on the table."
N-able Cove Data Protection is ranked 7th in Backup and Recovery with 20 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. N-able Cove Data Protection is rated 9.2, while Zerto is rated 9.0. The top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and MSP360 Backup, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our N-able Cove Data Protection vs. Zerto report.
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