We compared Nagios XI and SolarWinds NPM across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. SolarWinds NPM is commended for its adaptability and extensive network surveillance functionalities.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. SolarWinds NPM needs improvement in edge computing capabilities and data reporting. Users also said the performance could be better and that they would like to see expanded IPAM functionality.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. While some customers described SolarWinds support as helpful and responsive, others reported delayed responses.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. Some users said SolarWinds NPM was straightforward to set up, while others perceived it as complex.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. The cost of SolarWinds NPM varies depending on the customer’s size and requirements. Some users find it costly.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. Some users reported immediate benefits from using SolarWinds NPM in terms of security and business outcomes, while others have not.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. SolarWinds NPM is a customizable solution that’s easy to deploy and features comprehensive network monitoring capabilities. However, some users consider it costly and voiced concerns about technical support and user experience.
"We can manage the entire system across the network and troubleshoot the pain points."
"The most useful aspect of this solution is the ability to customize it for the client agent."
"The installation is no problem. I've installed Nagios several times."
"The ability to set up templates and groups of checks, as well as customize the checks themselves."
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"The solution is pretty stable."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"I can monitor a software made in-house to software of bigger companies."
"SolarWinds' network and server application monitoring features are strong."
"We found that it was easy to operate, and it was simple if anyone has entry-level working experience or even if someone is not experienced."
"The most valuable feature of this solution is the alerts."
"I like that SolarWinds NPM is a strong tool for monitoring network devices, switches, and routers. It's also a user-friendly tool. My team also likes how scalable it is."
"Their support team is efficient, and it is easy to set up."
"The nice thing about SolarWinds is that it's kind of all-in-one. I can manage the status of my networking devices, whether they are up or down, I can see how much traffic is going across an interface, and I can run a report that tells me exactly what that traffic is."
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"It's easy to understand, even if you are not too technical."
"The Wi-Fi side needs improvement."
"Open-source software is usually not user-friendly."
"The interface could be more user-friendly."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"The reporting part should be made simpler. While we can obtain all the reports we need, we always have to create work-arounds to get them."
"The Configuration Wizard needs improvement, because not all vendors are present."
"The installation and monitoring need improvement."
"I would like to see support for notification via SMS."
"GUI needs improvement with a more graphical dashboard."
"This solution would benefit from expanding on the capabilities within the API."
"The scalability can be better."
"The dashboards for this solution could be improved. We would like to divide the dashboards to give a clear view to our management team to show what we have and what deficiencies exist in our network."
"Application Performance Monitoring should be included in this solution."
"My team has had a lot of issues with support."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
"Robustness of network element mapping tool could be better"
Nagios XI is ranked 8th in Network Monitoring Software with 54 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. Nagios XI is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and WhatsUp Gold, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager and ThousandEyes. See our Nagios XI vs. SolarWinds NPM report.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.