We performed a comparison between Perception Point Advanced Email Security and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Internet Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Their security engines are very effective at stopping malware and potential attacks before they reach a user's mailbox. They have the best detection engine."
"One of the most valuable features is the service provided by the incident response team. There have been cases where we have suspected that emails were fraudulent or something was suspicious. In those cases, we immediately contacted the incident response team through the platform, and we had a response in less than a minute."
"It has modules to detect malware and that is a strong point. It has a very nice way of showing you, directly in the product, a lot of details about certain pieces of malware. It goes very deep and even shows you the assembly code. It also does detonations on files and shows you the results in different operating systems. That is very useful."
"Another feature that we really like, one that was introduced a few months back, is the way it categorizes threats into groups, such as Emotet, Qbot, Formbook, and the like. It's not only telling you that something is malware, but it's also giving you insight into what kind of malware... You understand what you are facing and whether you are a target for a specific group of threats..."
"It really works well on SharePoint when you upload a file or save a file. Advanced Email Security scans if it is malicious and identifies issues. It can do some forensics on its console, which is nice."
"The solution’s effectiveness when it comes to detection is very good. It is stopping malicious emails and tagging emails noted as spam. So, we are able to disseminate those emails, get what we need, and block clearly malicious emails. It saves us a lot of valuable time. It keeps our users safe, e.g., the majority of emails that they would have gotten in the past don't even make it into their inbox."
"The most valuable feature is the ability to identify malicious content and phishing emails and reduce the workload we have to do in terms of security."
"The most valuable features of the solution are the ones that are related to finding impersonation attacks and detecting attempts to steal credentials. In scenarios where attackers get you to follow URLs to a malicious site that looks similar to a good site, and then ask for the user credentials to try to steal them, it is very useful."
"The solution's scalability is good and we have more than 90 users for it."
"We find the advanced license for the DLP to be particularly useful with this product."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"The product's installation phase was easy."
"The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"The solution's technical support team is responsive."
"The security of Trend Micro Web Security is good."
"From a forensics point of view, it could improve a bit more from a threat intelligence aspect. So, if I find a malicious email, they could have more investigations about sources, headers, where it comes from, if they have seen it in other campaigns before, etc. I would like a little bit more from a threat intelligence point of view so I can understand who else might be affected and attacked as well as the vectors of attack."
"Perception Point Advanced Email Security should make available more use cases."
"Dashboard is an area of concern in the solution where improvements are required."
"They just don't do a good job of promoting themselves. They seem like a typical busy IT company who is just working on fixing problems and making technology better. However, they are not fantastic at marketing themselves to existing partners, which is not a bad thing. It is just something for improvement."
"Its websites for analysis need to be a bit more approachable for people who are less technical. Technically, it is a fire-and-forget solution. So, you want to be able to implement this solution for a lot of companies who don't have security operation teams (SOCs) behind them. You need to have something where a secretary can jump onto this console and release whatever she needs to release. Therefore, it needs to be written in a very specific non-technical language."
"We have had a few false positives, not that many, but a few... they have a feature where someone from the Incident Response team can look at an email and mark it as 'verified malicious.' You might think that if an engine detects it is malicious, and an IR team member has flagged it as malicious, it will definitely be malicious. But that's not always the case."
"They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario."
"This is an option to preview an email in their console, and that could be improved. If you open the preview, then it auto scrolls. Therefore, it is hard to look at the email when it is going to the next page or scrolling. It should not have the auto-scroll."
"The installation is a little bit complex."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"The system should generate reports when an attack has been stopped, contained, or removed."
"The product should be more secure and stable. It is also not flexible."
"The solution's scalability could be better."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"This solution has a lot of restrictions on what non-administrator users can do, including generating comparative code. We would like to see this changed as the product is developed."
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Perception Point Advanced Email Security is ranked 6th in Internet Security with 21 reviews while Trend Micro Web Security is ranked 5th in Internet Security with 14 reviews. Perception Point Advanced Email Security is rated 9.0, while Trend Micro Web Security is rated 7.8. The top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Perception Point Advanced Email Security is most compared with Microsoft Defender for Office 365, Avanan, Proofpoint Email Protection, IRONSCALES and Sophos Email, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Forcepoint Secure Web Gateway and Infoblox Advanced DNS Protection. See our Perception Point Advanced Email Security vs. Trend Micro Web Security report.
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