We performed a comparison between SailPoint IdentityIQ and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"The Certification and Provisioning features are most valuable."
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"Deployment takes a bit of time, however, once it's done properly, everything becomes very organized and easy to use."
"The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things."
"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"This solution is easy to configure."
"It's a very useful tool that has improved our client's security, from day one."
"Word mining and risk campaigns are the most valuable features of this solution."
"Streamlines user access, consolidates applications."
"The product is relatively easier to use than other identity management products."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"Connector Xpress and Policy Xpress and the new interface."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"The Omada support response time has room for improvement."
"Omada's reporting functionality is limited and could benefit from greater customization."
"The reporting on the warehouse data and the import process both have room for improvement."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"Competitors are advancing by offering integrated solutions encompassing access and privileged access management in a single unified platform. IdentityIQ's focus has remained primarily on identity and access governance, neglecting to expand its offerings to include these additional functionalities within its existing product. Enhancing their product by incorporating modules for access management, privileged access management, and third-party access governance could address this gap."
"The interface should be simple and easier to use."
"The connector for EPIC, ServiceNow, and Duo."
"The UI of the solution could be more customizable so we could change the workflows to suit our needs."
"The price of IdentityIQ could be lower. There are additional costs when you buy the licenses, and they force the customers to pay for them."
"Certifications could include additional access levels or practices."
"It tends to be more expensive, but at the end of the day, it works."
"Although the capabilities are there, the user interface needs to be redesigned and the opportunities for integration should be improved."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
"The solution is not the best or the fastest available."
"Provisioning has a dependency on Windows."
"The development process to create this connector is not as easy as I would like."
"Symantec is only on-premises, not on the cloud."
"Reporting could be improved."
More Symantec Identity Governance and Administration Pricing and Cost Advice →
SailPoint IdentityIQ is ranked 2nd in Identity Management (IM) with 61 reviews while Symantec Identity Governance and Administration is ranked 20th in Identity Management (IM) with 65 reviews. SailPoint IdentityIQ is rated 8.2, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". SailPoint IdentityIQ is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and Oracle Identity Governance, whereas Symantec Identity Governance and Administration is most compared with AlertEnterprise Enterprise Guardian, SAP Identity Management, Microsoft Identity Manager, Cisco ISE (Identity Services Engine) and BeyondTrust Endpoint Privilege Management. See our SailPoint IdentityIQ vs. Symantec Identity Governance and Administration report.
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I checked with a colleague who has more “hands-on” experience, here is his response:
If so CA IDM please no. They have done some work but it’s still not good performance-wise. It has been updated from the original netegrity or whatever code (as of a couple of years the scripts still had that in the header comments, as in untouched in years after purchase). I am not saying SailPoint is the cat's meow, as I don’t know. But given my experiences with CA IDM, and its use internally. It’s complex, does a lot but doesn’t perform very well. At one time there was an issue with data integrity due to the replication cycle (2 repositories, user/id, and a replication repository just for that and data are flushed through both in sequence) as in the last change to data was not necessarily applied in sequence. Results were last change was not the attribute state. Surely that has been fixed by now but with CA you never know. And that’s another issue. My experiences with CA support pretty much got the right support engineer, you get real answers. The wrong one, not so much. If I was starting from scratch I might well consider OpenAM. The commercial product I am pretty sure but a great IAM swiss army knife. It’s descended from Sun One which oracle tossed out when they bought sun over their own IAM product.
When you say "differences" are you looking at a feature-by-feature comparison or at an overall level - the various "-abilities" like implement-ability, integrate-ability, support-ability, afford-ability and so on?