We performed a comparison between SAP Signavio Process Manager and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature that I like the most is the collaboration hub, where every user or every employee can see the process in the overview."
"The fact that the repository is available on the web is the most valuable feature. It's a very simple tool. If you can use something simple and visual, you should be able to use the model as well in Signavio. It has the ability, for example, to track versioning control, so if you make updates to the processes, you have the ability to track the versions as well."
"In my opinion, the most valuable feature is the editor and its ease of use, and when people are looking at it, they can make comments about changes that need to be made."
"We could increase the transparency and speed for the new ERP introduction. The status and changes by the new system are now clear to everybody and it is a great tool to train the people."
"The most valuable feature is the glossary. It is really nice because all of the information is centralized, and that is a big help to the company."
"Process management/Process governance is what we think Signavio is very good at."
"This solution is innovative and simple to use."
"For the collaboration functions, we use the commenting and quick model functions for process owners who don't have specific knowledge about Process Manager."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"Creatio also provides us with scalability, performance and agility."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"It is a low-code platform, that is very intuitive."
"Moreover, the functionality to show different process variations with "views" could be improved to allow more customization of these views. I believe this would increase the user experience and administrative efforts maintaining these process variations."
"The workflow automation of the solution is an area of concern where improvements are required."
"If you start from scratch then I think this product would be ideal, but if you already have something then it may or may not suit you."
"Technical support has been somewhat challenging; there hasn't been much visibility on how to create a ticket or integrate with SAP."
"The solution’s pricing could be improved."
"I would like to see more integration with the process manager in terms of the workflow accelerator."
"There is room for improvement in the reporting function. At the moment, for example, while it is possible to report on how many users you had in the last month, you can't use it to tell you how many users you had from the first week to the second week. This is really a drawback because when you have an activity to promote Signavio or BPI, it would be good to be able to measure how many people you had in the system."
"There is always room for improvement is the capability of integration with other solutions."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"It does not have the ability to run one single large process."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"Numerous options can make implementation confusing."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"Creatio needs to stabilize their marketplace."
"HRM is an area where Studio Creatio lacks and needs to improve."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
SAP Signavio Process Manager is ranked 8th in Business Process Management (BPM) with 58 reviews while Studio Creatio is ranked 26th in Business Process Management (BPM) with 12 reviews. SAP Signavio Process Manager is rated 8.2, while Studio Creatio is rated 8.8. The top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and ADONIS, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, OutSystems and Bizagi. See our SAP Signavio Process Manager vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors.
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