We compared SentinelOne Singularity Complete and ThreatLocker Protect based on our user's reviews in several parameters.
Based on user reviews, SentinelOne Singularity Complete and ThreatLocker Protect both have strengths in advanced threat detection and customer support. However, while SentinelOne's focus is on comprehensive protection and ease of use, ThreatLocker excels in providing granular control and visibility over file activities. SentinelOne users appreciate the platform's AI technology and user-friendly interface, while ThreatLocker users value its seamless integration with existing systems and effectiveness in preventing unauthorized access. Overall, both products have received positive feedback from users, with SentinelOne standing out for its proactive security measures and ThreatLocker for its granular control features.
Features: SentinelOne Singularity Complete stands out with its comprehensive threat detection, advanced AI, intuitive interface, and swift response to emerging threats. In contrast, ThreatLocker Protect offers advanced threat detection, seamless integration, ease of use, reliable blocking, granular control, and visibility over file activities.
Pricing and ROI: SentinelOne Singularity Complete and ThreatLocker Protect differ in terms of setup cost. Users have expressed their perspectives on the pricing, setup cost, and licensing of both products. While customers have shared insights about the cost-effectiveness and ease of setting up ThreatLocker Protect, opinions on the setup cost of SentinelOne Singularity Complete are also available., The ROI for SentinelOne Singularity Complete is driven by its comprehensive protection, real-time threat detection, and proactive security measures, while ThreatLocker Protect offers significant value and returns by enhancing security, preventing threats, and minimizing potential damages.
Room for Improvement: Users have provided feedback on SentinelOne Singularity Complete that highlights the need for improvements in system performance, user interface, customization options, reporting capabilities, and integration with other security solutions. On the other hand, for ThreatLocker Protect, user feedback specifically focuses on identifying the product's drawbacks.
Deployment and customer support: The user reviews for SentinelOne Singularity Complete indicate that the timeframe for deployment and setup are generally the same and should be considered together. However, the user reviews for ThreatLocker Protect highlight the variability in the time required for deployment, setup, and implementation phases., Customer service for SentinelOne Singularity Complete has been positively praised for its prompt and helpful assistance, as well as reliable and efficient support staff. On the other hand, ThreatLocker Protect's customer service also receives high praise for its prompt and helpful assistance, knowledgeable and efficient support team, and commitment to customer satisfaction.
The summary above is based on 148 interviews we conducted recently with SentinelOne Singularity Complete and ThreatLocker Protect users. To access the review's full transcripts, download our report.
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The price is low and quite competitive with others."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product detects and blocks threats and is more proactive than firewalls."
"The Deep Visibility feature is the most useful part of the EDR platform. It gives us good insights into what is actually happening on the endpoints, e.g., when we have malicious or suspicious activity. We came from a legacy type AV previously, so we didn't have that level of visibility or understanding. For simplifying threat-hunting, it is extremely useful, where traditional techniques in threat hunting are quite laborious. We can put in indicators of compromise and it will sweep the environment for them, then they would give us a breakdown of what assets have been seen and where they have been seen, which is more of a forensics overview."
"The most valuable feature is that it just unintrusively works in the background to carry out the protection."
"The product is a lighter client. Our previous solution ran heavy on the workstation and caused performance issues."
"The GUI is really easy to use."
"The EDR functionality of the platform is what we use the most. That was the primary reason why we got SentinelOne. That is what we use the most in terms of functionality."
"The setup is very straightforward."
"The tool saves 50% of the staff's time."
"What I like best about SentinelOne Singularity Complete is its web-based admin interface, which allows me to go into the platform, look at the entire organization, particularly all of the sentinels or endpoints, and manage everything from there."
"Feature-wise, the learning mode and the fact that it's blocking everything are the most valuable. I don't see why more companies don't use the type of product."
"The interface is clean and well-organized, making it simple to navigate and find what we need."
"ThreatLocker Allowlisting has all of these features integrated into one console, making it effective."
"We use ThreatLocker's Allowlisting to whitelist specific applications and prevent unauthorized software from running."
"The most valuable feature is selective elevation, which allows elevating an individual process to admin privilege without granting admin privilege to that user, which has been by far the most useful feature outside of the overall solution itself."
"The most valuable feature is probably the ability to block programs from running. ThreatLocker has some built-in features that make it super easy. You can also contact their support within the program. If you're having issues, you can click on that button and connect with someone in five to 10 seconds."
"While it can be frustrating at times, we appreciate the low-level security provided by the application whitelist."
"Using ThreatLocker is effortless because I can access it from an app on my phone, so I can help clients after hours. My client had an issue while I was at dinner, and I didn't have a tech on the problem, but I could deal with it from my phone. I can see what the client is doing and approve or deny it. It helps me deliver better service to my clients when they need it."
"FortiEDR can be improved by providing more detailed reporting."
"The support needs improvement."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Detections could be improved."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"ZTNA can improve latency."
"Cannot be used on mobile devices with a secure connection."
"I haven't seen the use of AI in the solution."
"There is not much flexibility in terms of policy fine-tuning. We can turn it off or turn it on, but, there's nothing much else to do. Everything is predefined. It's good in a way, but you don't get much flexibility if you want to do something particular."
"All is good for now, but we cannot rest, and continuous development - in particular with regard to the areas of automation, machine learning, and artificial intelligence - is required to keep ahead of the cybercriminals."
"We did use the Ranger functionality. However, there was some scanning going on and it caused a lot of noise, so we had to disable it."
"SentinelOne's customer support is sluggish and frequently fails to deliver sufficient assistance."
"If it had a little bit more granularity in the roles and responsibilities matrix, that would help. There are users that have different components, but I'd be much happier if I could cherry-pick what functions I want to give to which users. That would be a huge benefit."
"SentinelOne is making a lot of moves to acquire various companies, but the roadmap isn't clear, and it is still uncertain how the new acquisitions will integrate. For example, SentinelOne recently acquired a mobile security solution, but there is no real integration between the platforms."
"There should be more integration models with different security operations tools or soft tools."
"Singularity Complete needs to improve its ability to granularly select and extract the executable files that I want to run."
"Something we have come up against a couple of times is that we have two clients that are software developers. They create software that doesn't have digital signatures and that's not easy to categorize or whitelist with ThreatLocker. We have to go in and make custom rules to allow them to do their work and to be protected from malicious threats."
"Adding applications to the allowlist can sometimes feel overwhelming."
"If you have a thousand computers with ThreatLocker agents on them, when you approve or create a new policy saying that Adobe Reader that matches this hashtag and meets certain criteria is allowed to be installed, it applies at the top level or the organization level. It applies to every computer in the company. When you make that new policy and push it out and it goes out and updates all of the clients. Unfortunately, at this time, it does not look like they stagger the push-out."
"From a reporting perspective, enhancing the ability to customize reports would be beneficial."
"ThreatLocker could offer more flexible training, like online or offline classes after hours. The fact that they even provide weekly training makes it seem silly to suggest, but some people can't do it during the day, so they want to train after work. They could also start a podcast about issues they see frequently and what requires attention. A podcast would be helpful to keep us all apprised about what's going on and/or offline training for those people who can't train during the week."
"The reporting could be improved."
"More visibility in the built-ins would be nice."
"ThreatLocker Allowlisting needs to improve its user interface and overall workflow."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews while ThreatLocker Protect is ranked 26th in Endpoint Protection Platform (EPP) with 13 reviews. SentinelOne Singularity Complete is rated 8.8, while ThreatLocker Protect is rated 9.2. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of ThreatLocker Protect writes "Integration is simple, deployment is straightforward, and extensive well-written documentation is available online". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Datto Endpoint Detection and Response (EDR) and Wazuh, whereas ThreatLocker Protect is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, GravityZone Business Security and Fortinet FortiClient. See our SentinelOne Singularity Complete vs. ThreatLocker Protect report.
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