We performed a comparison between ServiceNow Now Platform and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is an absolutely scalable solution."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"ITOM Discovery is a great feature."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"The integration with other tools is pretty good."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"ServiceNow Now Platform is quite useful, scalable, and flexible. The user interface is very good."
"The most valuable feature of this solution is its simplicity."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"Creatio also provides us with scalability, performance and agility."
"It is a low-code platform, that is very intuitive."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"The basic reporting system is rather static."
"The UI and mobile UI need to be improved."
"We would like to see AI used to automate some of the functionality in this solution."
"The price is a bit high and can be a bit of a barrier for some customers."
"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"It does not have the ability to run one single large process."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"Numerous options can make implementation confusing."
"HRM is an area where Studio Creatio lacks and needs to improve."
"Creatio needs to stabilize their marketplace."
ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews while Studio Creatio is ranked 22nd in Rapid Application Development Software with 12 reviews. ServiceNow Now Platform is rated 8.6, while Studio Creatio is rated 8.8. The top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks and Appian, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps and OutSystems. See our ServiceNow Now Platform vs. Studio Creatio report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.