We performed a comparison between SolarWinds NPM and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The most valuable features are language support and technical support."
"From web interfaces to custom monitors and alarms, this product has a high level of flexibility that can be molded to suit your business needs, regardless of the size of your organization."
"The most important feature is reporting. The reports that are generated are useful and they save a lot of time with respect to monitoring."
"You can monitor performance counters effortlessly."
"Monitoring capabilities are at a high level and it is easy to see utilization, access ports, and CPU memory in real time or through a lens for long-term visualization."
"I like that SolarWinds NPM is a strong tool for monitoring network devices, switches, and routers. It's also a user-friendly tool. My team also likes how scalable it is."
"The ability to quickly identify downtime is the most valuable."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The most valuable feature is the flexible discovery mechanism."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"It's easy to use."
"The product offers good documentation that helps with initial training."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Complex and overly detailed setup."
"The integration with video apps could be better."
"One of the challenges with SolarWinds is that in order to pull the data, we have to have a lot of false positives."
"The solution needs to integrate with additional SDN technologies that are part of the hyper market."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"They have had a rather large security breach in the past. It's cost some companies customers."
"The solution's network discovery and node addition processes need more work."
"SolarWinds needs to be improved such that it is on par with the leading products in the market."
"The AI aspect needs to improve."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"There was a problem with Zenoss and storage monitoring."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"It would be ideal if the product offered sound alerts."
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SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews while Zenoss Cloud is ranked 59th in Network Monitoring Software with 8 reviews. SolarWinds NPM is rated 8.2, while Zenoss Cloud is rated 8.4. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management and MYCOM OSI. See our SolarWinds NPM vs. Zenoss Cloud report.
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