We performed a comparison between Trend Micro Apex One and Trend Micro Worry-Free Services Suites based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NGAV and EDR features are outstanding."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The stability is very good."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"This is stable and scalable."
"The setup is pretty simple."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The most valuable feature of Trend Micro Apex One is the virtual patching it provides."
"The solution offers good community support."
"The number of accessories included is the most valuable feature."
"It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus."
"Its real-time features are valuable. It is in real-time, and it works fine."
"It's a stable solution, to date we have not had any issues."
"It's easy to use and used to be a very good solution."
"The general anti-virus on offer is the solution's most valuable aspect."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The most valuable feature of the solution is the ease of deployment."
"The most important feature is behaviour detection."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"ZTNA can improve latency."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We find the solution to be a bit expensive."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"All the features in Trend Micro Apex One are not compatible or functional for all the different operating systems. For example, they have fewer features in other operating systems compared to what they have for Microsoft Windows. It would be nice if they could have one solution which all functions work on all kinds of operating systems. It would be much easier for those who have different operating systems in their environment to have one solution."
"The product can be a bit heavy."
"I would like to see a sandboxing feature in the next release - which is currently something being supported by a third party - in addition to EDR capability on the cloud applications."
"It needs a consolidated manager as there are too many parts to currently manage it."
"I don't give it a perfect 10 because of the Active Directory integration. It would make things easier if the Active Directory were integrated more seamlessly."
"The UI has room for improvement."
"The integration is lacking in Trend Micro Apex One. It does not integrate well with Microsoft p solutions. For example, with Office 365, we have to buy another solution for mail protection. That's why we are assessing Microsoft Defender 365 because we have an email from Microsoft, an endpoint from Microsoft, and we use Windows systems."
"The scans in Trend Micro Apex One take a very long time and it takes up my system resources. I do not receive alerts. These areas could improve."
"The solution’s scalability is limited."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The EDR part of the product is an area of concern where improvements are required."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
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Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while Trend Micro Worry-Free Services Suites is ranked 42nd in Endpoint Protection Platform (EPP) with 6 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Worry-Free Services Suites is rated 7.6. The top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of Trend Micro Worry-Free Services Suites writes "Can be used for endpoint protection and malware detection, but it is too expensive compared to other products". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and SentinelOne Singularity Complete, whereas Trend Micro Worry-Free Services Suites is most compared with Microsoft Defender for Business, ESET Endpoint Protection Platform and CrowdStrike Falcon. See our Trend Micro Apex One vs. Trend Micro Worry-Free Services Suites report.
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