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PeerSpot user
Senior Financial Analyst at a tech vendor with 1,001-5,000 employees
Vendor
Engages departments to understand and follow their costs

What is most valuable?

Provides ability for business users to directly manage their plans, data, and budgets.

How has it helped my organization?

  • Increases collaboration and communication among the businesses.
  • Engages departments to understand and follow their costs.

What needs improvement?

Flexibility with lighter, quicker planning. It is a great opportunity to plan at a detailed level, but sometimes you need to look at high-level options.

For how long have I used the solution?

Eight months.

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December 2024
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What was my experience with deployment of the solution?

Not applicable, as I was not part of the deployment.

How are customer service and support?

Customer Service:

Customer service has been great. People have been quick to respond and the provided webinars have been helpful.

Technical Support:

Quickly responds, and all issues have been resolved.

Which solution did I use previously and why did I switch?

Not applicable.

How was the initial setup?

Not applicable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Finance at a tech vendor with 51-200 employees
Vendor
Improved our organization through automated reporting, but could use a better user interface
Pros and Cons
  • "Automated reporting."
  • "Better user interface (UI)."

What is most valuable?

Cloud-based.

How has it helped my organization?

Automated reporting.

What needs improvement?

Better user interface (UI).

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

Not applicable.

What do I think about the stability of the solution?

Not applicable.

What do I think about the scalability of the solution?

Not applicable.

How are customer service and technical support?

Customer Service:

An eight out of 10

Technical Support:

An eight out of 10

Which solution did I use previously and why did I switch?

Not applicable.

How was the initial setup?

Not applicable.

What about the implementation team?

Not applicable.

What was our ROI?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

Not applicable.

Which other solutions did I evaluate?

Not applicable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Adaptive Insights Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Adaptive Insights Report and get advice and tips from experienced pros sharing their opinions.