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it_user192219 - PeerSpot reviewer
Finance Manager at a mining and metals company with 51-200 employees
Vendor
It has saved on manpower but it's pricing needs to be improved

What is most valuable?

  • Budgeting
  • Reporting

How has it helped my organization?

  1. Reduced Planning & Budgeting time - It takes hardly a couple of days to complete my entire budgeting exercise
  2. Uploading actual data and generating monthly reports with comparison of actual v budgets in no time

What needs improvement?

Pricing can be made better affordable to SMEs. Every year price increase is an issue.

For how long have I used the solution?

Five years

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January 2025
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What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and support?

Customer Service:

Excellent.

Technical Support:

Excellent.

Which solution did I use previously and why did I switch?

We did not use any other solution.

How was the initial setup?

Was straightforward.

What about the implementation team?

Through a vendor team - Meagan of Ireland. Their expertise was very good.

What was our ROI?

Savings on manpower due to reduced budgeting & reporting time.

What other advice do I have?

You can implement this product if you are looking for a Corporate Performance Management & Business Intelligence Tool that requires a minimal time for planning, budgeting & reporting.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Financial Analyst at a tech vendor with 1,001-5,000 employees
Real User
Engages departments to understand and follow their costs

What is most valuable?

Provides ability for business users to directly manage their plans, data, and budgets.

How has it helped my organization?

  • Increases collaboration and communication among the businesses.
  • Engages departments to understand and follow their costs.

What needs improvement?

Flexibility with lighter, quicker planning. It is a great opportunity to plan at a detailed level, but sometimes you need to look at high-level options.

For how long have I used the solution?

Eight months.

What was my experience with deployment of the solution?

Not applicable, as I was not part of the deployment.

How are customer service and technical support?

Customer Service:

Customer service has been great. People have been quick to respond and the provided webinars have been helpful.

Technical Support:

Quickly responds, and all issues have been resolved.

Which solution did I use previously and why did I switch?

Not applicable.

How was the initial setup?

Not applicable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Adaptive Insights Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Adaptive Insights Report and get advice and tips from experienced pros sharing their opinions.