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Aryan Singh1 - PeerSpot reviewer
Product Manager at Infozion
Real User
Top 5
Dec 29, 2023
Top-notch in terms of customer service and offers pay-as-you-go model with a free tier
Pros and Cons
  • "If you're using AWS entirely, it's smooth sailing."
  • "With a mixed stack, things become a problem. With GCP and Azure, the DNS setup gets tricky when using CloudFront."

What is most valuable?

If you're using AWS entirely, it's smooth sailing. But with a mixed stack, things get complicated.

What needs improvement?

With a mixed stack, things become a problem. With GCP and Azure, the DNS setup gets tricky when using CloudFront. With AWS, it's smooth and streamlined. Their GUI provides all the details and is very easy to navigate. 

The challenge starts to occur because AWS gives you only one DNS endpoint for the entire service. This single endpoint covers your CDN, AWS server, and domain migration needs.

If you use any other solution like GCP or Azure, you face additional configuration changes and account management. You need separate accounts for AWS CloudFront and your chosen platform, like GCP. This means securing and managing two separate accounts – an extra responsibility.

With Cloudflare, you just need one account and pay for it. Managing the complex DNS details isn't your burden. However, on the flip side, CloudFront might require more hands-on management on your part.

For how long have I used the solution?

I have been utilizing it for the past three years. 

How are customer service and support?

Amazon is top-notch in terms of customer service, on par with the quality of their services. They've been very supportive. Though, if I had to compare, I'd rate Akamai's support slightly higher.

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Which solution did I use previously and why did I switch?

We utilize all products: Akamai, CloudFront, and even Cloudflare. We have many clients who work with different technologies, so we get the chance to experience diverse options as tech partners.

As tech advisors, it's our responsibility to offer informed recommendations because we're partnering with the client and ultimately responsible for ensuring which tech is suitable. 

Our task is to offer them the best XYZ stack options based on their needs. They want to avoid tech hassles, so they've outsourced everything. We provide our best recommendations through consultations and design based on those consultations. Then, there's a back-and-forth with the client regarding budget, team analysis, and deployment decisions. 

Once we have all the information, we move forward. We don't have complete control, but we have a significant influence, around 60%, on the technology chosen for migration.

How was the initial setup?

CloudFront itself is relatively easy to configure, much easier than Akamai. But using it with other server platforms like GCP or Azure can be a real pain.

So, on CloudFront, the ease of use comes at the cost of managing a single endpoint for everything, while Cloudflare offers more flexibility but requires more management effort.

What was our ROI?

There is an ROI. Our organization is based in India, a lot of our clients are multinational enterprises or even non-profits.  

We've been using CloudFront to provide a good user experience and security, and we've been pretty happy with it. Especially for non-profits where cost optimization is crucial, CloudFront has kept things moving in the optimal direction.

What's my experience with pricing, setup cost, and licensing?

For CloudFront, I'm quite satisfied with the pricing. Initially, it doesn't require many resources for this specific solution. 

Additionally, the pay-as-you-go model with a generous free tier makes it easy to onboard and pay for what you use. This is a big advantage for SMEs, making it very convenient.

What other advice do I have?

Overall, I would rate the solution an eight out of ten if it is in the AWS ecosystem. So, it's mainly great on AWS.

If you're using another ecosystem, like Azure or something else, then it might be more like five out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Aditya Goswami - PeerSpot reviewer
Sr. Consultant Sales - AWS at a tech services company with 51-200 employees
Real User
Top 5
Apr 30, 2026
Reduced latency enhances fast content delivery with good auto-scaling
Pros and Cons
  • "One of the most valuable features of CloudFront is the reduced latency due to its edge locations, which results in a very fast delivery of data."
  • "CloudFront could improve in the areas of auto-scaling, reports, and insights. End clients desire more detailed reports to understand usage patterns better."

What is our primary use case?

My primary use case for Amazon CloudFront involves utilizing it as a CDN service from AWS. It is used mainly for e-commerce websites and for clients who have critical applications that require faster loading of their mobile applications and websites. 

I've worked with clients in the e-commerce industry who seek to load pages and products faster and in an efficient manner. 

Additionally, I've supported EdTech clients who use videos on their site and conduct live classes; CloudFront aids in delivering content quickly.

How has it helped my organization?

CloudFront has allowed organizations to enhance their applications and websites' overall performance, significantly impacting user experience and customer retention. 

It helps regain customers by ensuring that websites load quickly, preventing potential users from switching to competitors' sites. This enhanced user experience translates to higher customer trust and retention, assisting in achieving business goals.

What is most valuable?

One of the most valuable features of CloudFront is the reduced latency due to its edge locations, which results in a very fast delivery of data. It also offers encryption capabilities and DDoS attack protection, which can be monitored and managed efficiently. 

Another highlight is its user-friendly nature, particularly for developers and DevOps teams, due to complete APIs and arrangements, which simplify integration within applications and websites.

What needs improvement?

CloudFront could improve in the areas of auto-scaling, reports, and insights. End clients desire more detailed reports to understand usage patterns better. 

There's an opportunity to modernize modules to support organizations completely on cloud with AI and ML solutions, making it more robust and flexible for contemporary technological demands.

For how long have I used the solution?

I have been working with CloudFront for approximately one or two years.

What do I think about the stability of the solution?

During my experience with CloudFront, I encountered only a few instances of downtime, not exceeding one or two minutes per occurrence, and it has not been a major issue overall.

What do I think about the scalability of the solution?

CloudFront supports scalability through its auto-scaling feature, using container services like Kubernetes, crucial for handling unpredictable traffic spikes. It is highly beneficial for content delivery and offers significant support during major events.

How are customer service and support?

While there are occasional technical queries regarding latency from multiple data sources, interactions with AWS technical support have been rare due to the minimal technical issues faced.

Which solution did I use previously and why did I switch?

I have experience with Azure CDN, which offers a more flexible pricing model for end clients. However, CloudFront is slightly faster than Azure CDN.

How was the initial setup?

I am not involved in the initial setup or deployment directly. That said, I understand CloudFront is user-friendly.

What about the implementation team?

I am not part of the deployment or implementation team. I am more involved in sales, account management, and consulting.

What was our ROI?

Clients who have used CloudFront, particularly in the e-commerce sector, have seen an increase in profitability. They have acquired new customers and experienced approximately ten to fifteen percent improvements in their ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing of CloudFront is generally reasonable, offering a pay-as-you-go model with a twelve-month free trial for smaller websites. There is room for improvement, especially considering competition from other providers.

Which other solutions did I evaluate?

I have considered Microsoft Azure CDN.

What other advice do I have?

I recommend CloudFront for any business, application, or website that aims to enhance end-user experience by providing fast content delivery. It is particularly beneficial for e-commerce but can also assist any content-focused endeavor.

I'd rate the solution eight out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. We are a partner
Last updated: Apr 30, 2026
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Buyer's Guide
Amazon CloudFront
June 2026
Learn what your peers think about Amazon CloudFront. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,125 professionals have used our research since 2012.
Cloud Software Engineer at a comms service provider with 51-200 employees
Real User
Top 5
Feb 12, 2025
Security measures in accessing files enhanced with acceptable pricing
Pros and Cons
  • "Amazon CloudFront provides valuable security by ensuring secure file access when accessing files from S3."
  • "It might benefit from multi-region support to enhance performance."

What is our primary use case?

My primary use case involves setting up Amazon CloudFront and then using C# code to generate a token to get files from the S3 bucket. It mainly provides an additional security layer when accessing files.

What is most valuable?

Amazon CloudFront provides valuable security by ensuring secure file access when accessing files from S3. This security layer is essential for maintaining privacy and data protection in our operations.

I recommend Amazon CloudFront for situations requiring secure file management in the cloud environment.

What needs improvement?

I haven't worked extensively with CloudFront to identify any specific areas that need improvement. However, it might benefit from multi-region support to enhance performance.

For how long have I used the solution?

I have been using Amazon CloudFront for one year.

What do I think about the stability of the solution?

Amazon CloudFront has been very stable and reliable in my experience. It has performed well for our specific use cases.

What do I think about the scalability of the solution?

I have not yet performed any large-scale performance tests, so I cannot comment on the scalability of Amazon CloudFront.

How are customer service and support?

I have not contacted Amazon for any technical issues, so I cannot comment on their technical support. However, in general service interactions, they have been very helpful.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I also use Azure's cloud environment.

How was the initial setup?

The initial setup of CloudFront is not straightforward and requires some research, however, it is not overly complicated. On a scale of one to ten, where ten is the easiest, I would rate it a five.

What about the implementation team?

I handle the deployment and implementation of Amazon CloudFront by myself.

What's my experience with pricing, setup cost, and licensing?

The pricing for Amazon CloudFront is acceptable and comparable to similar solutions.

Which other solutions did I evaluate?

I have experience with Azure's cloud environment - not with other CDN services like Fastly or Azure Front Door.

What other advice do I have?

I recommend Amazon CloudFront when security for files is a priority. Overall, I would rate the solution at eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DevOps Engineer at Heckerbella
Real User
Top 10
Oct 31, 2024
Enables our platform to be fully accessible and available globally
Pros and Cons
  • "The solution makes our platform fully accessible and available globally, helping us to ensure that our customers can rely on it being up and running."
  • "I would like to see an increase in distribution regions in Africa. There are currently only a few regions available."

What is our primary use case?

I integrate CloudFront with my AWS S3 buckets to host my frontend app, specifically my React app, on S3 and provide access via CloudFront.

How has it helped my organization?

The solution makes our platform fully accessible and available globally, helping us to ensure that our customers can rely on it being up and running.

What is most valuable?

The integration with the Access service and the ability to upgrade or use our own certificate are features I find very valuable. CloudFront also provides tools like CloudFormation, which enable us to write templates and provision resources on demand.

What needs improvement?

I would like to see an increase in distribution regions in Africa. There are currently only a few regions available.

For how long have I used the solution?

I have been working with Amazon CloudFront for the past three years.

What do I think about the stability of the solution?

CloudFront is highly stable. I have not had any stability issues with the product.

What do I think about the scalability of the solution?

Amazon CloudFront is quite scalable and able to adapt to our needs.

How are customer service and support?

I rate the customer service a six. I have experienced communication issues, although not specifically with CloudFront.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Before CloudFront, my projects were deployed on EC2. Prior to my position, the company used DigitalOcean but migrated to AWS for centrality of data.

How was the initial setup?

The initial setup can be challenging without knowledge of CDNs, but with the right understanding, it’s quite straightforward.

What about the implementation team?

I managed the deployment myself. I have automated the process using CloudFormation templates, allowing anyone to duplicate the setup using the provided codebase.

What was our ROI?

The primary ROI comes from CloudFront's stability and reliability. It effectively solves our problem of globally and securely hosting our applications.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a six. Pricing is determined by usage, so there's less cost when there is less traffic.

What other advice do I have?

Amazon CloudFront is a good product for hosting applications globally and securely. It offers features like geolocation restrictions and whitelisting for added security.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RamaChandra Rao Vadranam - PeerSpot reviewer
AWS Developer at a insurance company with 10,001+ employees
Real User
Top 5
Oct 15, 2024
Boosts global reach with effective content delivery and cache management
Pros and Cons
  • "The most beneficial feature is capturing the static data, which is crucial for our operations."
  • "There is a bit of a workaround required for custom domain management on CloudFront."

What is our primary use case?

I primarily use it to serve static content and to provide an additional call drive to the API Gateway.

How has it helped my organization?

It is very effective in enhancing our application's global reach with its distributed network across geographical locations. It has improved both the performance and reach of our applications.

What is most valuable?

The most beneficial feature is capturing the static data, which is crucial for our operations.

What needs improvement?

There is a bit of a workaround required for custom domain management on CloudFront. Mapping the domain involves some complexity with the domain provider, and it's tricky when doing it for the first time.

For how long have I used the solution?

I have been using CloudFront for five years.

What do I think about the stability of the solution?

Stability is good. It does not face significant issues or break down.

What do I think about the scalability of the solution?

Scalability is good, there are no issues observed.

How are customer service and support?

Customer support is rated six out of ten due to knowledge-related aspects.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is not straightforward and requires some prior knowledge and experience.

What's my experience with pricing, setup cost, and licensing?

CloudFront is relatively cheap and worth the money.

What other advice do I have?

One needs to be aware of how data caching works, especially when trying to refresh data, as it involves cache invalidation, which requires some management.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Muhammad Burhan Sultan - PeerSpot reviewer
Wordpress Developer & AWS Solution Architect at Seahorse Data
Real User
Top 5
Sep 25, 2024
Simplified integration and easy to scale up or down with effective speed optimization
Pros and Cons
  • "The best feature of Amazon CloudFront is its simplified process and easy integration."
  • "There are some solutions needed for integration that are not free."

What is our primary use case?

We use Amazon CloudFront for offloading our media libraries for WordPress. It is mostly used for our clients' websites where we need to use a CDN for speed optimization of websites.

How has it helped my organization?

Using Amazon CloudFront drastically increases the performance of websites. The integration process is simplified and clear, especially with the plugin we use. This has improved our speed optimization effectively.

What is most valuable?

The best feature of Amazon CloudFront is its simplified process and easy integration. The plugin we use does most of the work, making it easy for us. The speed optimization is another valuable feature.

What needs improvement?

There are some solutions needed for integration that are not free. It would be better if there was a straightforward way to configure it without additional costs.

For how long have I used the solution?

I have been using Amazon CloudFront for two years.

What do I think about the stability of the solution?

I do not remember having any difficulty with stability while using Amazon CloudFront.

What do I think about the scalability of the solution?

Amazon CloudFront is easy to scale up or down as needed.

How was the initial setup?

The initial setup of Amazon CloudFront requires experience and expertise.

What's my experience with pricing, setup cost, and licensing?

I haven't compared pricing with other solutions, so I can't comment on it. Usually, it depends on the number of files you are uploading and the resources you are distributing. It is a pay-as-you-go model.

What other advice do I have?

I would recommend Amazon CloudFront to other people.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at NatWest Group
Real User
Apr 24, 2024
Easy to use, easy to configure, reduces latency, and enables quicker site refreshes
Pros and Cons
  • "The product provides reduced latency and quicker site refreshes."
  • "The support must be improved."

What is our primary use case?

We work for a bank. We use the solution to host some public websites. The CDN hosts images and static content related to the website. We are not working in an active production environment. Currently, we are conducting User Acceptance Testing. We have only released it to a few focus development groups to check how the site is used.

What is most valuable?

I like the solution’s ease of use and configuration. Getting the certificate signed and using it in CDN was easy. It is easy to configure. The product is easy to configure compared to other AWS services. We can choose locations close to our users. It helps reduce latency and improves the time it takes to refresh the site.

What needs improvement?

It normally takes over a day to get a reply from the support team. The support must be improved.

For how long have I used the solution?

I have been using the solution for seven months.

What do I think about the stability of the solution?

We are still testing the tool in the UAT phase. So far, our experience with the tool’s stability has been good.

What do I think about the scalability of the solution?

Globally, we have 60,000 to 80,000 users. We plan to deploy a full-scale production. We might have almost five million users.

How are customer service and support?

The support team does not provide immediate responses.

How was the initial setup?

The setup was straightforward. Most of the features are available out of the box. The learning experience was very straightforward. The answers to a lot of our questions were available in the UI. There is a link that we can click to learn more about the features. It was quite user-friendly. The tool is deployed on the cloud.

The setup time was much less when we deployed the tool on the cloud. The procurement of the services, testing, and deployment was quick and easy compared to on-premise provisioning. We have a team of eight people for deployment, including managers, developers, and testers. The setup was very smooth and easy to configure.

What was our ROI?

The product provides reduced latency and quicker site refreshes. We have seen a significant improvement over the on-premise version we used earlier. The sites appear faster to the users.

What's my experience with pricing, setup cost, and licensing?

The product must enable cost optimization. We do not have many options to optimize costs. Most of the prices are fixed. It would be good if the vendor could provide different tiers or allow users to optimize prices.

What other advice do I have?

We have not used the security features to the fullest extent. Initially, we had an on-premises solution. I recommend that people use the tool. Overall, I rate the product an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Consultant at NatWest Group
Real User
Feb 16, 2024
The support team is knowledgeable, but the user interface could be more user-friendly
Pros and Cons
  • "The support team is knowledgeable."
  • "The UI could be more user-friendly."

What is our primary use case?

We used the solution to host a public website.

What is most valuable?

The support team is knowledgeable.

What needs improvement?

The UI could be more user-friendly. There were a lot of technical terms on the UI page.

For how long have I used the solution?

I have been using the solution for three to four months.

What do I think about the stability of the solution?

Once the product was deployed, it was stable. Other than human errors, we did not face any issues. I rate the stability an eight out of ten.

What do I think about the scalability of the solution?

The product is quite scalable. Even high-definition images load up pretty quickly. I rate the scalability an eight out of ten. We have 20,000 users.

How are customer service and support?

The response time is better than that of Microsoft.

How was the initial setup?

Getting the correct documents for the setup was a little difficult. It was easier to find information on Microsoft. It took us a few weeks to deploy the tool. It is a cloud-based solution. Some configuration parameters were a little difficult to understand. I had to go through a lot of documents to understand the configurations.

What about the implementation team?

The deployment was done in-house. We had five members, including managers, on our technical team.

Which other solutions did I evaluate?

We developed POCs using Amazon CloudFront and Windows Azure CDN. The functionalities of both products are the same. We used Amazon S3 and Amazon CloudFront for hosting. We also did automation using AWS Lambda.

What other advice do I have?

People who want to use the solution must first go through the documentation. It is much easier than directly jumping into the service. The documentation helps us understand what we need to get the configuration done. Overall, I rate the solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Download our free Amazon CloudFront Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
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Buyer's Guide
Download our free Amazon CloudFront Report and get advice and tips from experienced pros sharing their opinions.