We use the solution for content delivery and website acceleration. We use it because AWS and CloudFront are under one environment. It requires AWS configuration.
Chief Executive Officer at PROJECT MOONSHOT
A cost-effective solution for content delivery but needs better support
Pros and Cons
- "The AWS environment was very helpful in terms of integration."
- "The solution could be more simplified for new users. It could be more user-friendly."
What is our primary use case?
What is most valuable?
We didn't face any issues. The AWS environment was very helpful in terms of integration.
What needs improvement?
The solution could be more simplified for new users. It could be more user-friendly. Also, support needs to be improved.
For how long have I used the solution?
I have been using Amazon CloudFront for more than a month.
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What do I think about the stability of the solution?
I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is pretty scalable. It works as we expected. We are setting up this solution for a bank with 200 staff employees and more than 5000 users.
I rate the solution’s scalability a seven to eight out of ten.
How are customer service and support?
It is hard to get technical support from Amazon. They have launched in the Philippines around June, but it's very limited.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have DigitalOcean but we use AWS because it is cheap.
How was the initial setup?
The initial setup is moderate in AWS but difficult in Azure.
What's my experience with pricing, setup cost, and licensing?
I rate the product’s pricing a six to seven out of ten, where one is cheap and ten is expensive.
What other advice do I have?
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Consultant at ATOS
Straightforward deployment, stable, and scalable
Pros and Cons
- "The most valuable feature of the solution is the speed of delivery."
- "Amazon CloudFront can improve by accurately determining the latency of a non-defined URL that the solution encounters."
What is our primary use case?
Amazon CloudFront is a service that allows us to host our website or video on a domain. If we want to access a specific page on our website directly, we can create a CloudFront connection to the hosting server for our website. If we want to launch our website and then link it to documentation or other elements quickly, we can do so directly through CloudFront. Afterward, we can link our domain to the CloudFront distribution.
How has it helped my organization?
Amazon CloudFront is a service that dramatically accelerates the delivery of our static and dynamic web content.
What is most valuable?
The most valuable feature of the solution is the speed of delivery. For example, if we have HTML, CSS, PHP, images, and media files, CloudFront can deliver them quickly and reliably through its worldwide network of edge locations. This reduces latency, allowing webpages to open faster, while also providing high performance.
If the content is not stored in the Amazon CloudFront location, it will be retrieved from an origin, such as Amazon S3, a MediaPackage Channel, or an HTTP file server. For example, if the content is stored on a web server, that server can be identified as the source for the requested content. Suppose that we are hosting an image on a traditional web server, such as a PNG file. We might place the image on a website with the image name adhikary.png. This way, our users can easily navigate to the URL and see the image. When we use Amazon CloudFront, however, they may not be aware that the request is routed from one network to another. This is because the complex connections of interconnected networks that comprise the internet are hidden until the image is found.
What needs improvement?
Amazon CloudFront can improve by accurately determining the latency of a non-defined URL that the solution encounters. For example, if we have a direct connection, the solution will link to the data in a fraction of a second but if we don't have a direct connection and are using a domain name instead, it will take longer to connect. To improve this, we should consider getting a direct connection.
For how long have I used the solution?
I have been using the solution for several months.
What do I think about the stability of the solution?
The stability of the product is very high, and it will not be affected by the connection of the endpoint to CSS, HTML, or CloudFront. Amazon CloudFront is an independent product and its stability is also very good.
I give the stability an eight out of ten.
What do I think about the scalability of the solution?
I give the scalability an eight out of ten.
How are customer service and support?
The technical support provides extensive support for their managed services. In most cases, we don't need much support, but if any issues arise, AWS provides quick and reliable assistance.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. I give the deployment an eight out of ten.
What's my experience with pricing, setup cost, and licensing?
I believe the solution is more expensive. Amazon's pricing varies depending on the data transfer. The cost depends on how much data is transmitted from that particular CloudFront. The cost is lower if we are located in America and hosted in America.
What other advice do I have?
I give the solution an eight out of ten.
Navigating Amazon CloudFront is easy and provides many options. Image access management, CloudFront delivery, and the location and IP address range of the CloudFront server is all easily accessible. I find Amazon CloudFront to be particularly productive, making it a great choice for my needs. If an organization is using Amazon's cloud service it is best to use Amazon CloudFront and stay away from other solutions.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Amazon CloudFront
January 2025
Learn what your peers think about Amazon CloudFront. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
DevOps Engineer at Construction Specialties
Provides good security features, clear documentation, and integrates easily with other tools
Pros and Cons
- "The solution has good security features."
- "Sometimes, the server goes down automatically."
What is our primary use case?
We use the product to deliver our content. We can use it in end-to-end projects.
What is most valuable?
The solution has good security features. It has all the features we need. The solution provides more security to our applications. We can integrate the tool easily with other solutions if we follow the documentation properly.
What needs improvement?
Sometimes, the server goes down automatically. We do not know the reason yet.
For how long have I used the solution?
I have been using the solution for the past two years.
What do I think about the stability of the solution?
The product is stable. It gives access to all customers.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten.
How are customer service and support?
Whenever we contact the support team, the team solves the issue within a day. They respond on time. They put a lot of effort into solving our problems.
How would you rate customer service and support?
Positive
How was the initial setup?
If we do not know anything about AWS, the setup is difficult. If we try to learn the tool, everything will be easier than on other cloud platforms like Azure, IBM, and GCP. AWS is easy to learn. The documentation is very clear. It provides step-by-step information for everything.
Which other solutions did I evaluate?
Kibana is a tool that is used for open-source data visualization. It is difficult to find information on Azure and GCP’s documentation. Everything is interlinked on AWS on the same page. AWS is one of the best platforms.
What other advice do I have?
We monitor our environment using AWS. I like the EC2 instance. We also use Amazon GuardDuty. I do not have access to the production environment. GuardDuty and AWS Security Hub provide CSPM services to streamline security with automated and continuous security best practices. It provides NACLs and load-balancing features. I will recommend the product to others because it provides high security and high availability worldwide. Overall, I rate the tool an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Digital Solution Architect Associate Director at NTT Data
Provides real-time data access and has efficient security features
Pros and Cons
- "The product's most valuable feature is its ability to deliver content to users nearby."
- "They could be expanding the number of locations available. It will help users easily access content."
What is our primary use case?
Our primary use case for Amazon CloudFront is to cache content near users for faster delivery. For instance, when we need to deliver real-time reports to customers, we cache them in locations close to the users. It allows them to access the reports in a fraction of a second.
What is most valuable?
The product's most valuable feature is its ability to deliver content to users nearby. We have limited AWS regions, so accessing content directly from these regions can incur delays. However, with CloudFront, we can cache content closer to users, ensuring real-time access.
What needs improvement?
They could be expanding the number of locations available. It will help users easily access content.
For how long have I used the solution?
We have been using Amazon CloudFront for six months.
What do I think about the stability of the solution?
While I have not encountered any major issues, sometimes it isn't easy to implement. However, considering these platforms are already extensively tested, any bugs encountered are usually addressed promptly. Overall, it works well. I rate the platform's stability an eight.
What do I think about the scalability of the solution?
I rate the platform's scalability a nine out of ten.
How are customer service and support?
One of my team members typically handles interactions with AWS support, and they have been able to provide satisfactory answers to our queries.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Microsoft before.
How was the initial setup?
The initial setup may seem difficult for first-time users, as is often with any cloud platform. However, with some work experience, navigating the screens and understanding the processes becomes easier. It takes only a few minutes or seconds to complete.
What other advice do I have?
The security features provided by CloudFront have benefited our operations as we did not need to implement any additional security measures. The built-in security features were sufficient for our business requirements. I highly recommend a product if someone requires a solution for real-time access to data and content.
I rate it a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Full Stack Developer at Selteq
Enhances user experience with a robust UI and responsive support
Pros and Cons
- "The UI and the functionality in AWS for CloudFront is much better as compared to Azure and GCP."
- "The distribution networks need to be a little bit more user-friendly in the way that new users are not able to configure the CloudFront distribution as easily as experienced users."
What is our primary use case?
I used it for distributing it with the infrastructure of serverless architecture in Lambda front functions and using it for projects like in adding layers for serverless triggers and using it for building content on storage.
What is most valuable?
What needs improvement?
The distribution networks need to be a little bit more user-friendly in the way that new users are not able to configure the CloudFront distribution as easily as experienced users. I faced quite many difficulties in my early days with CloudFront compared to now.
For how long have I used the solution?
I started using CloudFront in February of 2022, so around two and a half years.
What do I think about the stability of the solution?
I haven't faced any issues like breaking down or being unreliable. But if you don't configure it properly in the distribution network, it won't give you any results, and you won't be able to actually find out where you made the mistake.
What do I think about the scalability of the solution?
The scalability is good. That part is good. No doubt.
How are customer service and support?
There have been a few times that I have had to contact the support system, and they've been pretty much responsive. They really helped me out by sharing documentation. There are really few instances that you have to actually contact the support team. But when you do, they respond.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
Compared to other services, CloudFront is expensive as opposed to alternative services of Azure and GCP. However, the scalable part and the availability part from support networks give an advantage and a kick-off that you can enjoy the UI and the scalable aspects.
Which other solutions did I evaluate?
We compared the solution to Azure and GCP.
What other advice do I have?
Practice as much as you can, set up distribution networks, and make sure that you do not make solutions more complex than they need to be. Divide your whole infrastructure into multiple Check Points and steps. Don't make a single layer of series. Make sure that you have multiple Check Points and different distribution points set up so that you can identify where the problems occur.
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 31, 2024
Flag as inappropriateSr. Consultant Sales - AWS at a tech services company with 51-200 employees
Reduced latency enhances fast content delivery with good auto-scaling
Pros and Cons
- "One of the most valuable features of CloudFront is the reduced latency due to its edge locations, which results in a very fast delivery of data."
- "CloudFront could improve in the areas of auto-scaling, reports, and insights. End clients desire more detailed reports to understand usage patterns better."
What is our primary use case?
My primary use case for Amazon CloudFront involves utilizing it as a CDN service from AWS. It is used mainly for e-commerce websites and for clients who have critical applications that require faster loading of their mobile applications and websites.
I've worked with clients in the e-commerce industry who seek to load pages and products faster and in an efficient manner.
Additionally, I've supported EdTech clients who use videos on their site and conduct live classes; CloudFront aids in delivering content quickly.
How has it helped my organization?
CloudFront has allowed organizations to enhance their applications and websites' overall performance, significantly impacting user experience and customer retention.
It helps regain customers by ensuring that websites load quickly, preventing potential users from switching to competitors' sites. This enhanced user experience translates to higher customer trust and retention, assisting in achieving business goals.
What is most valuable?
One of the most valuable features of CloudFront is the reduced latency due to its edge locations, which results in a very fast delivery of data. It also offers encryption capabilities and DDoS attack protection, which can be monitored and managed efficiently.
Another highlight is its user-friendly nature, particularly for developers and DevOps teams, due to complete APIs and arrangements, which simplify integration within applications and websites.
What needs improvement?
CloudFront could improve in the areas of auto-scaling, reports, and insights. End clients desire more detailed reports to understand usage patterns better.
There's an opportunity to modernize modules to support organizations completely on cloud with AI and ML solutions, making it more robust and flexible for contemporary technological demands.
For how long have I used the solution?
I have been working with CloudFront for approximately one or two years.
What do I think about the stability of the solution?
During my experience with CloudFront, I encountered only a few instances of downtime, not exceeding one or two minutes per occurrence, and it has not been a major issue overall.
What do I think about the scalability of the solution?
CloudFront supports scalability through its auto-scaling feature, using container services like Kubernetes, crucial for handling unpredictable traffic spikes. It is highly beneficial for content delivery and offers significant support during major events.
How are customer service and support?
While there are occasional technical queries regarding latency from multiple data sources, interactions with AWS technical support have been rare due to the minimal technical issues faced.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with Azure CDN, which offers a more flexible pricing model for end clients. However, CloudFront is slightly faster than Azure CDN.
How was the initial setup?
I am not involved in the initial setup or deployment directly. That said, I understand CloudFront is user-friendly.
What about the implementation team?
I am not part of the deployment or implementation team. I am more involved in sales, account management, and consulting.
What was our ROI?
Clients who have used CloudFront, particularly in the e-commerce sector, have seen an increase in profitability. They have acquired new customers and experienced approximately ten to fifteen percent improvements in their ROI.
What's my experience with pricing, setup cost, and licensing?
The pricing of CloudFront is generally reasonable, offering a pay-as-you-go model with a twelve-month free trial for smaller websites. There is room for improvement, especially considering competition from other providers.
Which other solutions did I evaluate?
I have considered Microsoft Azure CDN.
What other advice do I have?
I recommend CloudFront for any business, application, or website that aims to enhance end-user experience by providing fast content delivery. It is particularly beneficial for e-commerce but can also assist any content-focused endeavor.
I'd rate the solution eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Last updated: Oct 27, 2024
Flag as inappropriateIT Manager Consultant at Alvarez & Marsal
A stable CDN that distributed content much closer to users
Pros and Cons
- "The most valuable feature is the number of servers they can put your content in while being reliable."
- "The user interface could be improved."
What is our primary use case?
I've used CloudFront, as the company's CDN, to distribute content across better local servers to help the final user perform better.
What is most valuable?
The most valuable feature is the number of servers they can put your content in while being reliable. They are stable. It's a strong feature that helps distribute content close to the users.
What needs improvement?
The user interface could be improved. It's much easier to control or see financial results from similar solutions from Google.
What do I think about the stability of the solution?
The solution is very stable. I can only remember one or two times that the product was unstable, but overall, it is very hard for something to go wrong.
What do I think about the scalability of the solution?
The solution is very scalable.
How are customer service and support?
In the free tier, you receive very little support from Amazon. You get more support with premium support, but I believe Amazon lacks documentation. This is mainly a problem with people like us from abroad because it's not common for them to translate materials, and they are closed off from the community, so they do not offer the greatest support.
How would you rate customer service and support?
Neutral
How was the initial setup?
It takes a long time to deploy the solution, but the most difficult part is deploying it nicely. The user should fine-tune the configuration to achieve the solution's full potential.
Depending on the complexity of the deployment, the number of people required varies. Just deploying the CDN on the cloud is not hard. If you have one or two good developers, they can deploy the solution themselves.
What's my experience with pricing, setup cost, and licensing?
I rate Amazon CloudFront's pricing a five out of ten.
What other advice do I have?
Amazon CloudFront is not the most complex application for Amazon to set up, but some complexities could be improved to get the most of the power out of this service. However, the solution works perfectly when designed well by the architect.
I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Developer 4 at WEX Inc. (NYSE: WEX)
A widely used, customizable solution with good support
Pros and Cons
- "We can personalize a lot of things inside CDN."
- "The product should be more intuitive."
What is our primary use case?
I use the solution to expose fact files to have more latency. We expose the front end of applications using the product.
What is most valuable?
We can personalize a lot of things inside CDN.
What needs improvement?
The product should be more intuitive. It should provide better descriptions of the fields. It can improve the cache and have some customization inside cache configurations. While the product is easy to understand for a developer, it is not so easy for a DevOps engineer like me.
How are customer service and support?
Support is good. Once, I wanted to increase the response time and did not understand which feature to use. So I requested support to increase the timeout. At that moment, it was intuitive because I searched the Internet and understood the use case.
How would you rate customer service and support?
Positive
How was the initial setup?
The ease of setup depends upon the use cases. If you are using the most common use case, it's not difficult to set up. We can put our application in origin. We can put an S3 bucket as the origin and research and request from there. You can limit the request to be private inside the product and S3. When we need to go a little bit deep, like when we need to customize some things related to cache, the setup is not intuitive.
What about the implementation team?
We do not need to maintain the product after deployment and calibration. We customize the information from our application in the product and choose the use case. We do not need to worry about maintaining the solution after that.
Which other solutions did I evaluate?
Cloudflare is more simple, but it is more focused on other use cases. Most companies I work with use 90% CloudFront and 10% Cloudflare.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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sharing their opinions.
Updated: January 2025
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