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Ronald Rhey Minoza - PeerSpot reviewer
Chief Executive Officer at PROJECT MOONSHOT
Real User
Top 10
A cost-effective solution for content delivery but needs better support
Pros and Cons
  • "The AWS environment was very helpful in terms of integration."
  • "The solution could be more simplified for new users. It could be more user-friendly."

What is our primary use case?

We use the solution for content delivery and website acceleration. We use it because AWS and CloudFront are under one environment. It requires AWS configuration.

What is most valuable?

We didn't face any issues. The AWS environment was very helpful in terms of integration.

What needs improvement?

The solution could be more simplified for new users. It could be more user-friendly. Also, support needs to be improved.

For how long have I used the solution?

I have been using Amazon CloudFront for more than a month.

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Amazon CloudFront
September 2025
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What do I think about the stability of the solution?

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The solution is pretty scalable. It works as we expected. We are setting up this solution for a bank with 200 staff employees and more than 5000 users.

I rate the solution’s scalability a seven to eight out of ten.

How are customer service and support?

It is hard to get technical support from Amazon. They have launched in the Philippines around June, but it's very limited.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have DigitalOcean but we use AWS because it is cheap.

How was the initial setup?

The initial setup is moderate in AWS but difficult in Azure.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a six to seven out of ten, where one is cheap and ten is expensive.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JaspreetSingh1 - PeerSpot reviewer
Digital Solution Architect Associate Director at NTT Data
Real User
Top 20
Provides real-time data access and has efficient security features
Pros and Cons
  • "The product's most valuable feature is its ability to deliver content to users nearby."
  • "They could be expanding the number of locations available. It will help users easily access content."

What is our primary use case?

Our primary use case for Amazon CloudFront is to cache content near users for faster delivery. For instance, when we need to deliver real-time reports to customers, we cache them in locations close to the users. It allows them to access the reports in a fraction of a second.

What is most valuable?

The product's most valuable feature is its ability to deliver content to users nearby. We have limited AWS regions, so accessing content directly from these regions can incur delays. However, with CloudFront, we can cache content closer to users, ensuring real-time access.

What needs improvement?

They could be expanding the number of locations available. It will help users easily access content.

For how long have I used the solution?

We have been using Amazon CloudFront for six months.

What do I think about the stability of the solution?

While I have not encountered any major issues, sometimes it isn't easy to implement. However, considering these platforms are already extensively tested, any bugs encountered are usually addressed promptly. Overall, it works well. I rate the platform's stability an eight.

What do I think about the scalability of the solution?

I rate the platform's scalability a nine out of ten.

How are customer service and support?

One of my team members typically handles interactions with AWS support, and they have been able to provide satisfactory answers to our queries.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used Microsoft before.

How was the initial setup?

The initial setup may seem difficult for first-time users, as is often with any cloud platform. However, with some work experience, navigating the screens and understanding the processes becomes easier. It takes only a few minutes or seconds to complete.

What other advice do I have?

The security features provided by CloudFront have benefited our operations as we did not need to implement any additional security measures. The built-in security features were sufficient for our business requirements. I highly recommend a product if someone requires a solution for real-time access to data and content.

I rate it a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Amazon CloudFront
September 2025
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IS/IT Consultant at Wipro Limited
Real User
Top 5Leaderboard
The product is scalable and reasonably priced, but it lacks caching features, and the support team takes a lot of time to provide solutions
Pros and Cons
  • "The product is very well interconnected with other Amazon services."
  • "A lot of caching features must be added to the solution."

What is our primary use case?

We used the product for one of our projects associated with online gaming.

What is most valuable?

The product is very well interconnected with other Amazon services. It is very well connected with EC2, so the integration with S3 becomes easier. It reduces latency to some extent. If all our services fall under the AWS landscape, the user experience would be much better.

What needs improvement?

A lot of caching features must be added to the solution. It only has the standard caching features. Akamai has properties that have multiple features that can be added as rules. Something similar must be added to CloudFront.

For how long have I used the solution?

I have been using the solution for more than three years.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

The tool is scalable. A team of three people was using the product in our organization.

How are customer service and support?

We opted for the standard support. The support was not the best. It was satisfactory. The support people took a lot of time to answer. Though we explained our issues well, they did not understand them clearly. It might be because the support team lacked skilled people. The expensive support packages might not have such issues.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have worked with Akamai.

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The solution’s price is reasonable. It is much more reasonable than Akamai.

What other advice do I have?

I would recommend CloudFront to people dealing with simple projects and AWS infrastructure. Overall, I rate the tool a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Software Developer at Turing
Real User
Enables our platform to be fully accessible and available globally
Pros and Cons
  • "The solution makes our platform fully accessible and available globally, helping us to ensure that our customers can rely on it being up and running."
  • "I would like to see an increase in distribution regions in Africa. There are currently only a few regions available."

What is our primary use case?

I integrate CloudFront with my AWS S3 buckets to host my frontend app, specifically my React app, on S3 and provide access via CloudFront.

How has it helped my organization?

The solution makes our platform fully accessible and available globally, helping us to ensure that our customers can rely on it being up and running.

What is most valuable?

The integration with the Access service and the ability to upgrade or use our own certificate are features I find very valuable. CloudFront also provides tools like CloudFormation, which enable us to write templates and provision resources on demand.

What needs improvement?

I would like to see an increase in distribution regions in Africa. There are currently only a few regions available.

For how long have I used the solution?

I have been working with Amazon CloudFront for the past three years.

What do I think about the stability of the solution?

CloudFront is highly stable. I have not had any stability issues with the product.

What do I think about the scalability of the solution?

Amazon CloudFront is quite scalable and able to adapt to our needs.

How are customer service and support?

I rate the customer service a six. I have experienced communication issues, although not specifically with CloudFront.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Before CloudFront, my projects were deployed on EC2. Prior to my position, the company used DigitalOcean but migrated to AWS for centrality of data.

How was the initial setup?

The initial setup can be challenging without knowledge of CDNs, but with the right understanding, it’s quite straightforward.

What about the implementation team?

I managed the deployment myself. I have automated the process using CloudFormation templates, allowing anyone to duplicate the setup using the provided codebase.

What was our ROI?

The primary ROI comes from CloudFront's stability and reliability. It effectively solves our problem of globally and securely hosting our applications.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a six. Pricing is determined by usage, so there's less cost when there is less traffic.

What other advice do I have?

Amazon CloudFront is a good product for hosting applications globally and securely. It offers features like geolocation restrictions and whitelisting for added security.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Guilherme Golabek Brein - PeerSpot reviewer
IT Manager Consultant at Alvarez & Marsal
Consultant
A stable CDN that distributed content much closer to users
Pros and Cons
  • "The most valuable feature is the number of servers they can put your content in while being reliable."
  • "The user interface could be improved."

What is our primary use case?

I've used CloudFront, as the company's CDN, to distribute content across better local servers to help the final user perform better.

What is most valuable?

The most valuable feature is the number of servers they can put your content in while being reliable. They are stable. It's a strong feature that helps distribute content close to the users.

What needs improvement?

The user interface could be improved. It's much easier to control or see financial results from similar solutions from Google.

What do I think about the stability of the solution?

The solution is very stable. I can only remember one or two times that the product was unstable, but overall, it is very hard for something to go wrong.

What do I think about the scalability of the solution?

The solution is very scalable.

How are customer service and support?

In the free tier, you receive very little support from Amazon. You get more support with premium support, but I believe Amazon lacks documentation. This is mainly a problem with people like us from abroad because it's not common for them to translate materials, and they are closed off from the community, so they do not offer the greatest support.

How would you rate customer service and support?

Neutral

How was the initial setup?

It takes a long time to deploy the solution, but the most difficult part is deploying it nicely. The user should fine-tune the configuration to achieve the solution's full potential.

Depending on the complexity of the deployment, the number of people required varies. Just deploying the CDN on the cloud is not hard. If you have one or two good developers, they can deploy the solution themselves.

What's my experience with pricing, setup cost, and licensing?

I rate Amazon CloudFront's pricing a five out of ten.

What other advice do I have?

Amazon CloudFront is not the most complex application for Amazon to set up, but some complexities could be improved to get the most of the power out of this service. However, the solution works perfectly when designed well by the architect.

I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Luis FernandoDos Santos - PeerSpot reviewer
Software Developer 4 at WEX Inc. (NYSE: WEX)
Real User
A widely used, customizable solution with good support
Pros and Cons
  • "We can personalize a lot of things inside CDN."
  • "The product should be more intuitive."

What is our primary use case?

I use the solution to expose fact files to have more latency. We expose the front end of applications using the product.

What is most valuable?

We can personalize a lot of things inside CDN.

What needs improvement?

The product should be more intuitive. It should provide better descriptions of the fields. It can improve the cache and have some customization inside cache configurations. While the product is easy to understand for a developer, it is not so easy for a DevOps engineer like me.

How are customer service and support?

Support is good. Once, I wanted to increase the response time and did not understand which feature to use. So I requested support to increase the timeout. At that moment, it was intuitive because I searched the Internet and understood the use case.

How would you rate customer service and support?

Positive

How was the initial setup?

The ease of setup depends upon the use cases. If you are using the most common use case, it's not difficult to set up. We can put our application in origin. We can put an S3 bucket as the origin and research and request from there. You can limit the request to be private inside the product and S3. When we need to go a little bit deep, like when we need to customize some things related to cache, the setup is not intuitive.

What about the implementation team?

We do not need to maintain the product after deployment and calibration. We customize the information from our application in the product and choose the use case. We do not need to worry about maintaining the solution after that.

Which other solutions did I evaluate?

Cloudflare is more simple, but it is more focused on other use cases. Most companies I work with use 90% CloudFront and 10% Cloudflare.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bireshwar Adhikary - PeerSpot reviewer
Senior Consultant at ATOS
Vendor
Straightforward deployment, stable, and scalable
Pros and Cons
  • "The most valuable feature of the solution is the speed of delivery."
  • "Amazon CloudFront can improve by accurately determining the latency of a non-defined URL that the solution encounters."

What is our primary use case?

Amazon CloudFront is a service that allows us to host our website or video on a domain. If we want to access a specific page on our website directly, we can create a CloudFront connection to the hosting server for our website. If we want to launch our website and then link it to documentation or other elements quickly, we can do so directly through CloudFront. Afterward, we can link our domain to the CloudFront distribution.

How has it helped my organization?

Amazon CloudFront is a service that dramatically accelerates the delivery of our static and dynamic web content.

What is most valuable?

The most valuable feature of the solution is the speed of delivery. For example, if we have HTML, CSS, PHP, images, and media files, CloudFront can deliver them quickly and reliably through its worldwide network of edge locations. This reduces latency, allowing webpages to open faster, while also providing high performance.

If the content is not stored in the Amazon CloudFront location, it will be retrieved from an origin, such as Amazon S3, a MediaPackage Channel, or an HTTP file server. For example, if the content is stored on a web server, that server can be identified as the source for the requested content. Suppose that we are hosting an image on a traditional web server, such as a PNG file. We might place the image on a website with the image name adhikary.png. This way, our users can easily navigate to the URL and see the image. When we use Amazon CloudFront, however, they may not be aware that the request is routed from one network to another. This is because the complex connections of interconnected networks that comprise the internet are hidden until the image is found.

What needs improvement?

Amazon CloudFront can improve by accurately determining the latency of a non-defined URL that the solution encounters. For example, if we have a direct connection, the solution will link to the data in a fraction of a second but if we don't have a direct connection and are using a domain name instead, it will take longer to connect. To improve this, we should consider getting a direct connection.

For how long have I used the solution?

I have been using the solution for several months.

What do I think about the stability of the solution?

The stability of the product is very high, and it will not be affected by the connection of the endpoint to CSS, HTML, or CloudFront. Amazon CloudFront is an independent product and its stability is also very good.

I give the stability an eight out of ten.

What do I think about the scalability of the solution?

I give the scalability an eight out of ten.

How are customer service and support?

The technical support provides extensive support for their managed services. In most cases, we don't need much support, but if any issues arise, AWS provides quick and reliable assistance.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward. I give the deployment an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

I believe the solution is more expensive. Amazon's pricing varies depending on the data transfer. The cost depends on how much data is transmitted from that particular CloudFront. The cost is lower if we are located in America and hosted in America.

What other advice do I have?

I give the solution an eight out of ten.

Navigating Amazon CloudFront is easy and provides many options. Image access management, CloudFront delivery, and the location and IP address range of the CloudFront server is all easily accessible. I find Amazon CloudFront to be particularly productive, making it a great choice for my needs. If an organization is using Amazon's cloud service it is best to use Amazon CloudFront and stay away from other solutions.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2390268 - PeerSpot reviewer
Software Engineer at a security firm with 11-50 employees
Reseller
Has efficient security features and the ability to deliver content globally
Pros and Cons
  • "It is an expensive product with valuable features."
  • "The lack of seamless integration made the setup process more complex and required additional research to manage all the services properly."

What is our primary use case?

We use the product as a CDN in front of several public websites.

What is most valuable?

The platform's most valuable feature is its ability to deliver content globally, optimizing website delivery for users worldwide. Additionally, it is an inexpensive product.

What needs improvement?

I encountered challenges with seamlessly integrating different services. Specifically, integrating a WAF (Web Application Firewall) with CloudFront took a lot of work. The process required managing infrastructure, including configuring VPC (Virtual Private Cloud) settings, setting up load balancers, and connecting them to the WAF. The lack of seamless integration made the setup process more complex and required additional research to manage all the services properly.

For how long have I used the solution?

We've been using Amazon CloudFront for about 3 months now.

What do I think about the stability of the solution?

The platform is stable.

What do I think about the scalability of the solution?

The product is highly scalable, even if you use it on a large platform. It's designed to handle increased demand without errors. Additionally, if you need more power or resources, you can easily find a solution within AWS.

How was the initial setup?

The initial setup was straightforward, but it required some research. For a small website, it took about one day to one and a half days to complete the setup. Without prior research, it could take up to three hours to set up once you're familiar with the process. The complexity ultimately depends on the architecture, but managing the website takes two to three hours.

What was our ROI?

Our ROI with CloudFront is quite favorable. We can deliver our services without incurring significant outbound traffic costs, as it's included in the price and quite affordable. Compared to managing several instances implemented in different locations, it proves to be much more cost-effective. The exact ROI depends on the use case. Still, for scenarios like hosting a website that requires global accessibility, it can lead to significant savings, potentially up to 50% or more compared to alternative solutions.

What's my experience with pricing, setup cost, and licensing?

The product has a mid-range pricing.

What other advice do I have?

The security features have helped to protect the content. It is an expensive product with valuable features. I rate it an 8.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
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Download our free Amazon CloudFront Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
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Buyer's Guide
Download our free Amazon CloudFront Report and get advice and tips from experienced pros sharing their opinions.