In my recent project, I have used Amazon EKS to deploy and scale machine learning and generative AI applications, containerizing LLM-powered APIs with Docker and deploying them using EKS for high availability and scalability. I also integrated the CI/CD pipelines and GitHub Actions to automate deployments into EKS clusters, leveraging IAM roles for service accounts, KMS encryption and VPC isolations for security. I used CloudWatch, Prometheus, and Grafana for monitoring, and Amazon EKS allowed me to build scalable, compliant, and enterprise-ready AI services without worrying about managing Kubernetes manually.
Gen AI Engineer at U.S. Bank
Have leveraged cloud services for machine learning deployments and seamless automation
Pros and Cons
- "Amazon EKS allowed me to build scalable, compliant, and enterprise-ready AI services without worrying about managing Kubernetes manually."
- "EKS upgrades can lag sometimes when Kubernetes versions move quickly, delaying the adoption and adjustment for the latest features."
What is our primary use case?
What is most valuable?
When it comes to the best features of Amazon EKS, there are some measurable properties such as variables we can feed into the model to help with market predictions. For example, for a credit risk scoring model, features might include transaction history, credit score, and income repayment. Selecting, cleaning, and transforming raw data into meaningful features to improve model performance will improve the precision and recall of the model significantly.
Amazon EKS has many powerful features that abstract the complexity of Kubernetes. Simple networking can be used for VPC and CNI, such as service meshes. However, EKS upgrades can lag sometimes when Kubernetes versions move quickly, delaying the adoption and adjustment for the latest features. I also see opportunities for better out-of-the-box monitoring, as integrating Grafana and Prometheus requires effort. Amazon EKS itself would make it easier to unify traces and metrics and allow for secure cross-cluster communications.
What needs improvement?
The initial setup in Amazon EKS is complex, especially compared to services such as ECS and Fargate, which I worked with in my US Bank project, involving VPC networking, IAM roles, or node groups. However, once set up, the deployment becomes easy. Using infrastructure as code, such as pipelines, I usually automate cluster creation with Terraform and integrate GitHub Actions. We use standardized Kubernetes manifests that make spinning up and scaling clusters much easier, so while the initial setup is complex, networking and IAM integrations make deployment and scaling smooth and easy to handle.
For how long have I used the solution?
I have been using Amazon EKS for four years, and I have used it in my Accenture projects too, so I have good experience with Amazon EKS.
Buyer's Guide
Amazon EKS
June 2026
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What was my experience with deployment of the solution?
Regarding the support team from Amazon, I have some experience working with them, as most of the support cases I raised were related to cluster upgrades, networking issues, and IAM permission troubleshooting. In my project, we ran into deployment issues with EKS clusters and network failures across multiple nodes, and the support team helped us identify the VPC subnets.
How are customer service and support?
Regarding the support team from Amazon, I have some experience working with them, as most of the support cases I raised were related to cluster upgrades, networking issues, and IAM permission troubleshooting. In my project, we ran into deployment issues with EKS clusters and network failures across multiple nodes, and the support team helped us identify the VPC subnets.
Which solution did I use previously and why did I switch?
Before moving to Amazon EKS, I worked on different solutions such as Amazon ECS, which provides elastic containers that are more flexible for fine-grained scaling, making them a better choice. I have also deployed serverless APIs such as AWS Lambda and API Gateway for the LLM interface, where Lambda's runtime and cold starts differ. On the Azure side, I have used Azure Kubernetes Services.
How was the initial setup?
The initial setup in Amazon EKS is complex, especially compared to services such as ECS and Fargate, which I worked with in my US Bank project, involving VPC networking, IAM roles, or node groups. However, once set up, the deployment becomes easy. Using infrastructure as code, such as pipelines, I usually automate cluster creation with Terraform and integrate GitHub Actions. We use standardized Kubernetes manifests that make spinning up and scaling clusters much easier, so while the initial setup is complex, networking and IAM integrations make deployment and scaling smooth and easy to handle.
Which other solutions did I evaluate?
The pricing of Amazon EKS varies; EKS pricing is somewhat affordable for small clusters but gets expensive at scale. If we manage it carefully, the control plane can be easier to handle. For bigger clusters, it will be somewhat expensive, but smaller clusters can be affordable depending on the choice.
What other advice do I have?
I would recommend Amazon EKS to other people because it is useful, and I believe they will benefit from using it. Based on my extensive experience with the product in my recent project, I rate Amazon EKS 9 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. partner/customer
Cloud DevSecOps Engineer at USAA
Managed service ensures ease without worry about system operations
Pros and Cons
- "What I appreciate best about Amazon EKS is the managed service part of it because we don't need to worry about the underlying operating systems or the upgrades we need to have."
- "The intent of starting with reduced costs using Amazon EKS doesn't hold as clearly when we consider it for the long run; we start with a low cost and then realize it doesn't justify that."
What is our primary use case?
We use Amazon EKS for hosting our policy admin system, and it has its own benefits. The scalability aspect of it is what we considered Amazon EKS for. It is a managed service, so we don't need to take care of the underlying operating system and other things. It was one of the preferred services in AWS which we chose.
How has it helped my organization?
The benefits I have experienced with using the automated patching feature are key, because considering that this is a managed service, we want to be more focused on our application rather than doing all these upgrades, especially given the amount of upgrades at each of these microservices level applications. We don't want to worry about that, and there is always this blue and green setup which we can have where, if there are any issues, I should be able to switch over to my blue whenever there is a deployment. Those aspects have helped us.
What is most valuable?
What I appreciate best about Amazon EKS is the managed service part of it because we don't need to worry about the underlying operating systems or the upgrades we need to have. The flexibility at which we can spin up multiple pods in each of the Kubernetes service and the service availability aspect of it are the key points.
I have used the integration with IAM; we used IAM roles, focusing on security aspects. We had multiple IAM roles and policies defined so that it is quite secure.
What needs improvement?
A few improvements I can think of for Amazon EKS would be on the monitoring side; they have very good monitoring aspects of it, but it has its pros and cons. Having some access and visibility into their Amazon EKS services and setup would be good because there are instances where some of the pods crash, but we don't have detailed monitoring available since once the pod crashes, we can't get enough logs. If they can have a backdoor or backup capability, whenever a pod is not able to serve, to get all the metrics before killing it, that would help us investigate the reasoning behind it more thoroughly. I think that side of it is missing.
Regarding Amazon EKS pricing, they have corporate level discounts, but one key aspect is the pros and cons. One immediate deploy capability is that I can trigger a pipeline to get an Amazon EKS setup done and start using it, which is much more efficient in the short term. However, in the long run, the scenarios we've seen indicate that it requires integration with other services, and the network egress charges are a bit higher. The intent of starting with reduced costs using Amazon EKS doesn't hold as clearly when we consider it for the long run; we start with a low cost and then realize it doesn't justify that.
For how long have I used the solution?
I have been using Amazon EKS for almost five years.
How are customer service and support?
The support for AWS tools, such as integration, has significantly influenced our management. Considering that we are a big corporate with direct connects with the AWS solution architect and other people we work with, it's as simple as raising that support request and they will be here. I think we even had the highest level of support we can get from AWS with respect to this.
I think very highly of Amazon's support team; they are really good, especially considering that we have the highest level of support and their support management team is also involved in calls to give any kind of priority to our requests.
How would you rate customer service and support?
Positive
What other advice do I have?
I would recommend Amazon EKS to other people, but it depends on the scenario. Kubernetes for sure, but I suggest going for Amazon EKS if yours is a smaller enterprise. If your load is too high and fluctuating, then it makes sense to try Amazon EKS, learn how Kubernetes works for your organization, and evaluate the cost-benefit analysis. If you are considering it for a longer run, I recommend conducting a cost analysis to see if moving to a local on-prem system could be more beneficial. It truly depends on the case scenario, so it's important to do the cost analysis as well. On a scale of one to ten, I rate Amazon EKS an eight.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Amazon EKS
June 2026
Learn what your peers think about Amazon EKS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,228 professionals have used our research since 2012.
Founder & CEO at Moon Innovations
Has improved deployment efficiency and reduced admin overhead across cloud and edge environments
Pros and Cons
- "The features and capabilities of Amazon EKS that I have found most valuable include the ease of deployment and the interesting part being the cost, which is not as expensive as setting up other cloud infrastructure."
- "The return on investment has not been great due to the foreign exchange rate, but for time savings, it has been wonderful in helping with deployment."
What is our primary use case?
Our usual use cases for Amazon EKS include IoT applications for edge computing devices, where we deploy some of our proprietary IoT applications to edge devices running in multiple locations, and artificial intelligence deployment to multiple systems, with a couple of them purely on the cloud where we manage bundled infrastructures into Amazon EKS for several proprietary customers.
What is most valuable?
The features and capabilities of Amazon EKS that I have found most valuable include the ease of deployment and the interesting part being the cost, which is not as expensive as setting up other cloud infrastructure.
Amazon EKS's support for AWS tools integration has influenced our application development and management process by being quite easy, with the integration being straightforward. Whenever issues arise, we talk to the support team who provide us with documentation, which is how we basically sort out most of those issues.
Amazon EKS's self-healing nodes help minimize administrative burdens in my organization by being wonderful and seamless, as it reduces the need for a whole lot of people on the team to handle issues, and it has really been seamless for us.
What needs improvement?
An area of Amazon EKS that could be improved in the future is its use for edge computing, which has been a small issue for us, especially since most of our recent work has been on edge computing applications such as Raspberry Pi and Jetson. If they could integrate things such as K3s, that would really be helpful as K8s feels a little bit bulky for edge computing deployment.
For how long have I used the solution?
I have been working with Amazon EKS since last year, when we started moving some of our solutions to AWS EKS.
What do I think about the stability of the solution?
My experience with the stability and reliability of Amazon EKS has been very positive, with only a couple of intermittent shutdowns previously, but recently there have been no issues at all.
What do I think about the scalability of the solution?
My impression of Amazon EKS's scalability has been positive, though we have not done very large-scale deployments. Most of what we've done has been on a much smaller but continuous scaling for multiple systems, and there has not been an issue on that aspect so far, although we haven't scaled up to a million or five million devices yet.
How are customer service and support?
I often communicate with Amazon EKS technical support, as they have been our main go-to people.
An example of my interaction with Amazon EKS technical support was during the initial setup when we talked with them, and they provided us an easier route by suggesting how we should bundle our solutions in Docker for easy deployment.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Amazon EKS, I did not use a different solution for these use cases, as our path has always been with Amazon EKS.
How was the initial setup?
My experience with the initial setup of Amazon EKS was straightforward with no challenges at all on my part, although the interns might complain about some snags. It's basically about studying the documentation.
What about the implementation team?
My setup process involves building the application on GitHub, bundling it in Docker, and connecting with Amazon EKS.
What was our ROI?
I have seen a return on investment with Amazon EKS for time, as it has helped me save a significant amount of time. However, the cost side has not been as positive since some of the applications run in dollars, leading to complaints from customers and ourselves about the cost, particularly when providing services to customers across Nigeria and some African countries. The return on investment has not been great due to the foreign exchange rate, but for time savings, it has been wonderful in helping with deployment.
What's my experience with pricing, setup cost, and licensing?
My opinion on the pricing and licensing of Amazon EKS is that it is quite varied, especially when doing projects in the African continent. It's quite expensive considering the local currency with respect to the conversions to dollars or euros, and if this could be lowered, it would help more deployments on our side with Amazon EKS.
Which other solutions did I evaluate?
Before choosing Amazon EKS, I evaluated other options or technologies, including Kubernetes on AWS, Google Cloud, and Microsoft Azure, but most of our experiences came from AWS, so we stayed with AWS.
What other advice do I have?
I have not utilized Amazon EKS's integration with IAM solution.
I have not encountered specific benefits using Amazon EKS's automated patching feature for my Kubernetes clusters, but it has been satisfactory as we haven't actually had many issues with using Kubernetes.
The impact of Amazon EKS on my organization's ability to manage complex workflows effectively has been purely managed by my colleague, and it has been quite seamless with no issues on that particular aspect.
Some of the benefits and positive impact that I have received from Amazon EKS include getting cloud credits through Activate and certain deployments around migration, which have been quite beneficial, along with business support credit and support during certain issues. During the initial times of integrations and migrations, AWS connected us with more specialists in different locales with much more experience while also paying for their services.
Based on my overall experience with Amazon EKS, I would rate it an eight out of ten due to the lack of K3s from Rancher.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Back End Developer at Zeta
Comprehensive features enable seamless management of microservice architecture
Pros and Cons
- "The self-healing feature on Amazon EKS identifies when one of the nodes goes down and spawns a new node, degrading the older node, which helps to minimize our administrative burdens by reducing one stage of complexity on our SRE team."
- "The integration with IAM enhances the authentication processes as it prevents multiple outages, failures, and mis-deletions from users."
- "If that support is added within Amazon EKS itself to check all the config maps and everything within the UI itself, that would be very beneficial."
What is our primary use case?
For our microservice architecture, where we have multiple services for our business use cases, we have been using Amazon EKS from the very beginning.
How has it helped my organization?
The integration with IAM enhances the authentication processes as it prevents multiple outages, failures, and mis-deletions from users.
The Amazon EKS support for AWS tools integration is very effective because it's within the ecosystem of AWS itself, integrating almost with everything. Amazon EKS itself uses EC2 instances, which are the basic services that Amazon provides, on top of which we have VPCs, security groups, and all.
The self-healing feature on Amazon EKS identifies when one of the nodes goes down and spawns a new node, degrading the older node, which helps to minimize our administrative burdens by reducing one stage of complexity on our SRE team.
What is most valuable?
The dashboard of Amazon EKS is very effective, where I can see all the nodes, the pods that are present, and it also shows the current CPU utilization, memory utilization, along with the pods that are scheduled on the nodes. Those insights in one place are very valuable.
We have utilized Amazon EKS's integration with the IAM solution.
We are utilizing the self-healing nodes in Amazon EKS.
What needs improvement?
I have one suggestion for Amazon EKS. When working on microservice architecture, we need to use that context and have K9s installed for a graphical user interface to check pods and nodes in a clear-cut manner. If that support is added within Amazon EKS itself to check all the config maps and everything within the UI itself, that would be very beneficial.
For how long have I used the solution?
I have been working with Amazon EKS for one and a half years.
What was my experience with deployment of the solution?
The initial setup of Amazon EKS was completed by other teams, and they performed it straightforwardly as they had some orchestration script which sets up the EKS cluster and has multiple add-ons to be added.
Starting to work with the Amazon EKS product was straightforward for me since I had previously taken a course on Kubernetes.
What do I think about the stability of the solution?
The main benefits I have seen from using Amazon EKS are the reduced complexity overall, where Amazon manages everything effectively, and the other benefit is the microservice architecture. Amazon is flawless in most cases, though we encountered a few unknowns from the EKS cluster itself. Apart from that, it is always up, and we have the support team for Amazon EKS as well. Our SREs had interactions with EKS, and within minutes or within 10 or 20 minutes, we would get the EKS cluster up if there was an issue.
How are customer service and support?
There is one person from AWS who acts as a bridge between our team and their team, so we can ask them if we have an issue.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Amazon EKS, I was in college and did not use any other Kubernetes solutions or container management products.
How was the initial setup?
The initial setup of Amazon EKS was completed by other teams, and they performed it straightforwardly as they had some orchestration script which sets up the EKS cluster and has multiple add-ons to be added.
What about the implementation team?
The initial setup of Amazon EKS was completed by other teams.
What's my experience with pricing, setup cost, and licensing?
The pricing of Amazon EKS is subjective because it depends on the use case and the instances that we are using. Amazon provides everything, every instance, and it also gives a cost at the fore-end, so it depends upon our use case whether we want them to be higher cost or lower cost.
Which other solutions did I evaluate?
We have not evaluated any other options. From the very start, we were using AWS only, and it has been good and is working fine, so we never evaluated other options.
What other advice do I have?
I am not aware of the automated patching feature in Amazon EKS.
I work with Amazon EKS and am still currently working with it.
We use Kubecost for managing Amazon EKS, which is an external tool we use to find all the healthy status, memory utilization, cost, and all for our EKS cluster.
My advice for organizations considering Amazon EKS for their environment is to proceed with it, especially if they are trying for a microservice architecture. It's already very good, with no flaws. Just one thing is to have a look at the cost of the instances they are trying to provision.
I rate Amazon EKS 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps Engineer at a tech services company with 201-500 employees
Experience highlights the need for pricing improvements
Pros and Cons
- "What I appreciate about Amazon EKS is the autoscaling feature; when you configure the Kubernetes cluster manually on the VMs and need to add new VMs or if you run out of storage for the VM, you don't have to worry about that with Amazon EKS because it automatically scales the nodes and provides another VM ready for you automatically, which is a great aspect of Amazon EKS."
- "I find the pricing for Amazon EKS to be quite expensive. The EKS service itself is free, but you will incur costs for the VMs used as nodes in that cluster."
What is our primary use case?
The main use cases for Amazon EKS included testing some POC concepts to see how Amazon EKS works. Additionally, we can use the Kubernetes service as a VM, and AWS provides Amazon EKS, which allows us to get directly connected nodes and all the VMs without having to provision additional VMs for Amazon EKS. This feature enables us to test how it works easily.
I have used self-healing nodes with Amazon EKS, and on one occasion, I mistakenly stopped the Amazon EKS cluster. While configuring the PVC on the nodes for the pods, the node went down, and the new pods were in a waiting period because there was no node available for pod scheduling. The automatic healing feature created a new node, as I had set the minimum node size to two. Since one node was unavailable, my pod could not schedule, but the auto healing created the second node automatically, which was the easiest part.
What is most valuable?
What I appreciate about Amazon EKS is the autoscaling feature. When you configure the Kubernetes cluster manually on the VMs and need to add new VMs or if you run out of storage for the VM, you don't have to worry about that with Amazon EKS. It automatically scales the nodes and provides another VM ready for you automatically, which is a great aspect of Amazon EKS.
The main benefit of using Amazon EKS is the automation for the cluster. When creating it manually, it takes a long time to set up the VMs and configure them as server, master, and worker nodes. With Amazon EKS, you can run just one command to configure the whole cluster with the desired number of nodes.
What needs improvement?
Regarding improvements for Amazon EKS, I am unable to specify anything at the moment because it has been a year since I used it, and some problems I faced might have been due to my mistakes.
I cannot specify improvements for Amazon EKS at the moment. However, I believe they could improve pricing, as I currently find Azure Kubernetes Service to be less expensive than Amazon EKS.
For how long have I used the solution?
I have been working with Amazon EKS for around three to four months during my internship period before I joined this organization.
What was my experience with deployment of the solution?
The initial deployment of Amazon EKS was straightforward, although I faced some challenges due to a lack of knowledge about the service. Once you fully understand the service, you won't encounter challenges or problems while deploying the cluster.
What do I think about the stability of the solution?
The integration part was not very challenging; I faced just a few configuration issues, and then we were good to proceed.
What do I think about the scalability of the solution?
I have not utilized Amazon EKS's integration with IAM; I have just used it normally and did not use that feature much.
I have not integrated Amazon EKS with AWS services; however, I have hosted the cluster in Amazon EKS and used it with Jenkins and Argo CD, focusing on CI/CD pipelines and deployment.
How are customer service and support?
I have not escalated many questions to AWS support, but I did raise a question regarding the cost because I was not aware of the total pricing for the cluster, which cost me around $100 or $150. I escalated this to AWS support, expressing my confusion about the pricing, and they waived the issue away as it happened by mistake.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have experience working with Kubernetes and the Azure AKS product.
I cannot recall all the key differences and both pros and cons of Amazon EKS compared to Azure AKS because it has been a long time since I used EKS. Currently, I am using Azure, so I cannot compare them at this moment. If you ask me about Azure separately, I can provide insights on it, but comparing both is difficult as I do not remember all the services offered by each platform.
How was the initial setup?
The initial deployment of Amazon EKS was straightforward, although I faced some challenges due to a lack of knowledge about the service. Once you fully understand the service, you won't encounter challenges or problems while deploying the cluster.
What's my experience with pricing, setup cost, and licensing?
I find the pricing for Amazon EKS to be quite expensive. The EKS service itself is free, but you will incur costs for the VMs used as nodes in that cluster. The pricing is similar to provisioning EC2 instances, which may be much higher than normal EC2 instances, but the automated provisioning is worth the cost.
Which other solutions did I evaluate?
In my opinion, they are pretty much the same.
What other advice do I have?
Regarding your organization's social media presence, I inquired about a certificate that I can share on LinkedIn to show that I have participated in this review and reviewed some products.
I would rate the impact of Amazon EKS on the organization's ability to manage complex workflows as nine or ten out of ten.
For users evaluating Amazon EKS for their environment, I recommend gaining knowledge first about the service, as it becomes quite easy to use afterward.
The documentation for Amazon EKS is quite good; I do not see any areas needing improvement in the knowledge base.
I would rate Amazon EKS as a solution an eight out of ten. I am not completely aware of the service and have not explored all the parts, which may affect my rating. I might be wrong at that part, but I give it an eight due to my self-doubt regarding not using the service in all aspects.
I decided to go with AWS because during my graduation, we had a course on AWS in our extracurricular activities, which sparked my interest in it. Additionally, during my internship, there was a need for a Kubernetes cluster, which led me to land in the Amazon EKS service.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Engineer at Blue Harvest
Reliable integration streamlines complex workflows but cost-management and specific role configurations need enhancement
Pros and Cons
- "Amazon EKS auto mode is a very good addition as it helps reduce stress since users do not have to worry about upgrading Kubernetes versions."
- "We encountered challenges with WebSocket integration when implementing chat functionality on Amazon EKS."
What is our primary use case?
We use Amazon EKS for hosting our applications. It is also a version of compute service with its own perks. Amazon EKS is built on Kubernetes. Kubernetes is complex and is not something used for basic or simple applications due to its complex nature. It is really meant for complex apps such as banking applications or AI-enabled applications that have many services.
When dealing with microservices, if an application has around 20 microservices, then Kubernetes generally begins to make sense. Then it becomes a question of whether to host it on Amazon EKS, Azure Kubernetes Services, or Google Kubernetes Engine. That is basically what we use Amazon EKS for.
What is most valuable?
Amazon EKS is fairly reliable. The latest feature that was added last year, Amazon EKS auto mode, helps manage compute instances and EC2 instances. Amazon EKS auto mode is a very good addition as it helps reduce stress since users do not have to worry about upgrading Kubernetes versions. For example, when Kubernetes 1.34 is released, Amazon EKS handles the upgrade automatically.
Another beneficial feature of Amazon EKS is the Fargate offering. It helps run some compute instances on AWS Fargate, which means they only run when needed. Unlike typical EC2 instances that keep running once turned on, with Fargate, charges only apply when someone visits that service. For instance, in a banking app with multiple services, including a reviews service, Fargate can be utilized to ensure charges only occur when someone actually uses the review feature.
Amazon EKS is fairly stable and highly available. Once configured properly, it requires minimal maintenance. It integrates effectively with other services such as API Gateway, security groups, and load balancers.
What needs improvement?
The integration capabilities could be improved compared to Azure. While AWS services are integrated with Amazon EKS, there is room for enhancement.
For example, Azure DevOps provides better pipeline integration. When writing pipelines in Azure DevOps, users can easily import various built-in tasks into pipeline YAML files, such as kubectl tasks or native Kubernetes plugins, once a service connection to Azure is created.
We encountered challenges with WebSocket integration when implementing chat functionality on Amazon EKS. The chat service, which was part of our microservices running on Amazon EKS, needed to be exposed on application load balancer. Despite both application load balancer and network load balancer having native WebSocket integration on AWS, the connections were unstable. This required extensive tweaking of network load balancer configurations to manage API calls through the API Gateway. AWS could improve WebSocket integration across API Gateway, network load balancer, and Amazon EKS.
For how long have I used the solution?
We have not used it recently because we prefer to make patches ourselves.
What do I think about the stability of the solution?
When auto mode is enabled, self-healing functionality becomes active. If a node encounters issues or someone makes incorrect configurations, Amazon EKS automatically resets it to maintain standard configurations. This is particularly useful when someone SSH's into Amazon EKS instances and modifies Linux kernel configurations, as the self-healing node resets it to normal, helping reduce administrative burden.
How are customer service and support?
We only escalated questions regarding increasing CPU and memory allocations for Fargate. We contacted AWS through their service quota system. The process required submitting a request with justification for increasing the quota for CPU and memory on Fargate. The resolution was quick after providing a brief justification for the quota increase.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup process is very straightforward.
What other advice do I have?
When considering Amazon EKS, it is important to use Infrastructure as Code (IAC), not just Terraform. Having a repeatable configuration of infrastructure as code is essential for creating clusters, as manual cluster creation is not common in professional production environments.
It is crucial to consider Fargate carefully, as it can help save costs. Fargate is particularly useful when parts of an application or the entire application are not used constantly, as it can reduce costs compared to running on EC2 instances.
On a scale of 1-10, this solution rates as an 8.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
DevOps Engineer at MyRobin.ID
Automated management and time-saving features boost Kubernetes efficiency
Pros and Cons
- "Amazon EKS helps significantly with the development process because I can rest without worries about outages; if an outage occurs, Amazon EKS automatically replaces nodes, which helps with automation in the development lifecycle."
- "The main issue is that Amazon EKS only has an update for Amazon Linux 2023. The challenge occurs when switching to a new operating system."
What is our primary use case?
I am actually the end user myself without a third party at my company.
I am using Amazon EKS for my Kubernetes with a private ECR on AWS. The application focuses on workforce software as a service.
Amazon EKS adapts and fits with my needs. It provides correct tools since I still need to configure manually some nodes or setting an SSH into the nodes.
What is most valuable?
I love the automatic automation of Amazon EKS as it manages my Kubernetes. It has a log dashboard for my Kubernetes, and I can manage it easily. Sometimes I need to manually manage using Amazon EKS rather than ECS for fully managed service from AWS. There is more override capability for myself, so I can manually create another group for nodes when needed.
Amazon EKS is integrated with IAM. If I want to allow my coworker to access Amazon EKS, I can allow some permissions with least privileges. For example, if my colleague wants to look at application logs, I can grant permission only to see the logs without editing or deleting the pods.
Amazon EKS helps significantly with the development process because I can rest without worries about outages. If an outage occurs, Amazon EKS automatically replaces nodes. It helps with automation in the development lifecycle.
I am using self-healing nodes on Amazon EKS when deploying new nodes. If nodes become unhealthy, Amazon EKS replaces them with new ones, which helps with my role as a DevOps Engineer.
The benefit of Amazon EKS's automated patching feature saves my time. I can leave it to automatically handle any node issues, which greatly benefits my job efficiency.
What needs improvement?
From my perspective, Amazon EKS is quite sufficient. The main issue is that Amazon EKS only has an update for Amazon Linux 2023. The challenge occurs when switching to a new operating system. Currently, I am using Amazon Linux 2, but according to AWS information, it will be deprecated. I hope AWS continues to support the operating system for Amazon Linux 2.
For how long have I used the solution?
I started using Amazon EKS since late 2022.
What do I think about the stability of the solution?
For stability management, I can allow developers to access Amazon EKS with specific permissions using least privileges. This allows them to perform necessary tasks such as viewing logs without having the ability to edit or delete pods.
What do I think about the scalability of the solution?
Amazon EKS helps significantly with the development process by handling outages automatically. When an outage occurs, it automatically replaces nodes, allowing for continuous development and automated lifecycle management.
How are customer service and support?
I don't frequently communicate with the technical support and customer service of Amazon EKS. They are quite helpful since when I need to verify infrastructure issues from their side, I receive good information. I would rate them seven out of ten because sometimes communication can be challenging due to difference accents
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before Amazon EKS, I only used plain containers using Docker on a plain EC2, without services orchestration from AWS.
How was the initial setup?
Initially, I deployed Amazon EKS manually without infrastructure as code. The challenges were related to permissions, but I understood them adequately. It can be accomplished more easily using infrastructure as code tools.
What about the implementation team?
The implementation was done internally.
What was our ROI?
This solution is very important since my applications must run continuously because many users need the application with minimal downtime.
What's my experience with pricing, setup cost, and licensing?
The price of Amazon EKS is not a major issue since my company accepts it. The price remains good from the company's perspective.
Which other solutions did I evaluate?
I chose Amazon EKS because AWS provides robust and more complete services than other service providers. I selected Amazon EKS because I wanted to manually override settings. I prefer it over fully managed services like ECS or Fargate. For cost optimization, Amazon EKS fits my needs perfectly.
What other advice do I have?
I am using RDS, EC2, S3, Route 53, and a load balancer alongside Amazon EKS. The overall rating I would give Amazon EKS is 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Operations Engineer IV - Global Disaster Recovery Testing at a insurance company with 10,001+ employees
Has supported seamless migration of numerous legacy applications to a reliable platform
Pros and Cons
- "Amazon EKS is easy to use, and you don't experience the problems that you encounter with some solutions like EC2 containers or S3 buckets."
- "Improvements could include better support and pricing, which is always important."
What is our primary use case?
Amazon EKS is used for running any type of application, and it is one of the more stable platforms. We use everything in AWS, CloudFront, and we probably have a hundred applications in AWS.
Several of our platforms have transitioned to Kubernetes because it is more economical than some other methods, and we have lots of apps that use Kubernetes.
The deployment of Amazon EKS took time mainly because of the amount of stuff we had to move, such as old legacy applications and systems, which need changes every few years, and AWS is just better.
We have several applications that run in Amazon EKS.
What is most valuable?
The best features of Amazon EKS include Kubernetes, as several of our platforms have transitioned to Kubernetes because it is more economical than some other methods, and we have lots of apps that use Kubernetes.
The support for AWS tools integration with Amazon EKS has influenced our management process significantly. The cloud affects everything, with probably 80% of our stuff in the cloud, mainly in AWS.
The self-healing nodes with Amazon EKS help minimize administrative burdens, and while I'm not a system admin myself, I do disaster recovery testing and resiliency assessments for cloud applications.
What needs improvement?
Improvements could include better support and pricing, which is always important.
There are definitely areas for improvement with Amazon EKS.
For how long have I used the solution?
My experience with AWS products spans the last six, seven years.
What do I think about the stability of the solution?
Amazon EKS is stable.
What do I think about the scalability of the solution?
Amazon EKS scales effectively.
How are customer service and support?
I would rank their support close to a 10; they are very responsive.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup with Amazon EKS is straightforward, and all of our teams are involved with AWS. Some use EC2 containers, and I've seen everything there is to see in AWS.
What other advice do I have?
Amazon EKS is easy to use, and you don't experience the problems that you encounter with some solutions like EC2 containers or S3 buckets.
The support for AWS tools integration with Amazon EKS has influenced our management process significantly. The cloud affects everything, with probably 80% of our stuff in the cloud, mainly in AWS, though we have some in Google Cloud and Azure.
In my role, I don't set anything up; I set up test disaster scenarios and have teams practice against those scenarios. We have encountered challenges during that migration process, and we utilize our AWS dedicated person whenever something arises that we can't handle or don't understand, so we can seek their help.
Amazon EKS helps us manage complex workflows effectively.
On a scale of 1-10, I rate Amazon EKS a 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 30, 2025
Flag as inappropriateSenior SOC Developer at XVE Security
Facilitates fast deployment and simplifies management
Pros and Cons
- "The best features of Amazon EKS are simplicity and the management portal; it is a neat solution, so you don't have to fiddle around with too many open-source tools."
- "There is room for improvement for Amazon EKS because we initially had some issues getting the logging out of it, since what they're providing into CloudTrail is what we get."
What is our primary use case?
We are migrating our services into container services. We build websites and all of our products' backends are based on Amazon EKS.
What is most valuable?
The simplicity and management portal make it a neat solution. You don't have to fiddle around with too many open source tools, as it's just a comprehensive solution.
We use the pipeline, which is critical for us to deploy automatically. This eliminates manual intervention, which is really helpful.
What needs improvement?
We initially had some issues getting the logging out of it, because what they're providing into CloudTrail is what we get. If we wanted to go in-depth, we had to deploy third-party tools. We did try the sidecar way of getting the logs. Ideally, if the platform was able to provide those kinds of valuable logs, that would be beneficial. Adding enhanced logging capabilities would be a nice improvement.
For how long have I used the solution?
We have been using the solution for three plus years.
What other advice do I have?
Time to value is good with fast deployment and very good documentation that is really helpful.
I don't personally deal with the costing part, but I think it's a fair amount. That's the only reason we're using it continuously, as otherwise we would have moved somewhere else.
The implementation was done in-house.
On a scale of 1-10, I rate this solution a 9.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cloud Engineer at Leek Solucoes
Accelerate development and streamline resource management with seamless integration
Pros and Cons
- "The integration of Kubernetes with the AWS ecosystem is the best feature that Amazon EKS provides."
- "When we set up the cluster, it appears as a huge infrastructure just for a small application."
What is our primary use case?
The main use cases for Amazon EKS are that we use it normally in some new projects to optimize our costs. Instead of having many ECS services running, we prefer to set up a Kubernetes cluster and set everything there. For me, it is primarily for optimizing our resources.
What is most valuable?
What I find valuable about Amazon EKS is that it helps us manage all the Kubernetes. It isn't the workload, it is the main part of the Kubernetes, the head of all the cluster. Automatic updates are available, and we can set everything we created in AWS in Kubernetes, including IAM configuration. We can create policies such as creating a private endpoint for S3. The integration of Kubernetes with the AWS ecosystem is the best feature that Amazon EKS provides.
The IAM integration in Amazon EKS helps enhance the authentication processes because we can do this in a more granular way. Using IAM, you can set exactly what the service needs. If a service or application needs to upload objects or data to S3, connect to RDS, or perform other tasks, using IAM is the easiest way. The benefit is that it works in a granular way and it's easy to set up and validate. When you examine the permissions and rules to ensure everything has the correct permission at the correct moment, using IAM is perfect because you can validate and set up everything effectively.
Amazon EKS's support for different AWS tools integrations has accelerated our application development because we can think about all aspects comprehensively. We can architect using AWS services and objects, and Amazon EKS accepts this seamlessly. We don't need to translate the idea for AWS. We can write this idea using AWS objects and services, and Amazon EKS corresponds to that. It accelerates projects and is easy to manage because we can use Terraform to implement it.
I am using the self-healing nodes in the Amazon EKS solution. We have a client with a production workload running on spot instances. When a spot or node crashes, Amazon EKS starts a new node and moves everything before the node stopped. This self-healing is excellent because we don't experience disruptions. We don't face situations where a node stops and we need five minutes to start a new one. We use it in specific environments and can observe the difference when enabling or disabling Amazon EKS self-healing.
We are utilizing the automated patching in Amazon EKS. The valuable benefits I have experienced using the automated patching feature for the Kubernetes clusters directly increase security. Kubernetes typically releases patches focused on security rather than new features. It's beneficial because we can focus on our work without constantly thinking about new patch releases or upgrade deployments. Amazon EKS handles this automatically for us.
What needs improvement?
We face some issues with Amazon EKS when using the node group to control which nodes can start. We have a limitation where we need to set just one kind of instance - only large instances, only small instances, or only extra-large instances. This is a problem. It would be beneficial if we could specify that certain containers or services start on small instances rather than large ones.
I am uncertain whether Amazon EKS supports all LTS versions, and I think this would be something beneficial. Additionally, AWS has great AI features, so when we need to make updates to Amazon EKS, it would be helpful if AI could assist with planning, identifying migration requirements, and considering costs.
For how long have I used the solution?
I have been working with Amazon EKS for about two years in production. Including study time and other experiences, I have been involved with it for approximately four years.
What was my experience with deployment of the solution?
I faced challenges in the initial stages with Amazon EKS. The main challenge is that when we set up the cluster, it appears as a huge infrastructure just for a small application. When you set up Amazon EKS, it is configured at a large scale by default. You can't start small and gradually expand. This makes sense because for smaller applications, ECS works effectively. If you want a more integrated ecosystem, you can use Amazon EKS. The challenge lies in migrating everything, as you can't start using Amazon EKS on a small scale. It typically requires a big cluster with one, two, or three nodes. We also faced challenges with developers needing to adapt their mindset to the new way of doing things.
How are customer service and support?
I have escalated questions to the technical support of Amazon EKS two or three times, and they always provided good solutions. When we don't understand the questions, we schedule a call to demonstrate the issue, and we always receive the correct answer.
I reached out for technical support with Amazon EKS because we faced issues starting a service. The way we declared the services was incorrect, but we weren't aware of this. We called AWS support for assistance. Another issue involved a security problem that we identified and reported to AWS.
I would rate the technical support of Amazon EKS a 10. The documentation is good, and when human interaction is needed, it's readily available.
How would you rate customer service and support?
Positive
What other advice do I have?
From my perspective, I don't see any disadvantages of Amazon EKS compared to competitors in the market. Amazon EKS represents the state of the art. While Google has a powerful engine that offers more granular control, the additional configuration can be overwhelming. Amazon EKS balances the power of custom configuration with ease of setup.
I find the pricing of Amazon EKS complicated because I live in Brazil, where we use reals. With the exchange rate and taxes, the price appears six times higher. However, when viewed in dollars, it offers great features at reasonable pricing. Lower prices are always beneficial, and a reduction in hourly cost or promotional discounts would be appreciated, but the current price-to-benefit ratio is worthwhile.
My advice to other organizations considering Amazon EKS for their environment is to plan carefully. I strongly recommend planning and reading the documentation because Amazon EKS is resourceful and typically offers multiple ways to accomplish the same task. Careful planning, reviewing case studies for comparison, and thoughtful migration to Amazon EKS are worthwhile investments. Overall, I rate Amazon EKS a 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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Buyer's Guide
Download our free Amazon EKS Report and get advice and tips from experienced pros
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