Axway AMPLIFY API Management Reviews

We use this solution for our e-commerce clients. 

The UI and UX are quite good and easy to understand. I think if a company has a specific IT admin employee dedicated to this solution, it will be very simple and easy to use.

In terms of customer service, the company needs to be easier to contact, and the support team needs to understand the situation and the product itself better. Sometimes, in our recent experience, we noticed that our engineers were much more advanced than the tech support. Our team found some challenges, problems, and issues. We sat down together and found the solution ourselves.

I have been working with this solution for about six months. 

So far, the stability is good, but it hasn't been tested for a heavier environment yet, and it should be. 

This platform can be highly scalable. At the moment, there are 24 people using this solution within my organization. There are about ten engineers, two project managers, and five people from the IT department. The rest are other software engineers. Three people, the developers themselves, are involved with maintenance for the solution. 

I would rate the technical support as a three out of five.

The solution was already installed when I joined the company, so I'm not sure, but according to some team members, it took a few hours to set up. 

Our business partner handled the installation from the vendors side, and then we continued with our own team. 

I'm not sure about this product yet, so it is 50/50 whether I would recommend it to someone or not. 

I would rate this solution as a seven out of ten. Other similar products have similar features, so this solution doesn't have anything that is more advanced. 

Our primary use for this product is to control how we expose APIs.

The features that are most valuable to us are the portal, authorization, and the extensive filters which allow us to make the policies which serve the user.

I think that the program's team management capabilities can be better as far as working in groups.

I really am interested in several of the new features already announced and being offered in the release of version 7.6.2. That is the main reason why we want to upgrade. Beyond those features, I don't know that anything needs to be added right now.

This product is reliable and stable.

Ten years ago, the idea of scalability was different than it is now. Because of the possible uses of virtual machines and containers, scalability becomes a moot question. I don't think anything is not scalable anymore as long as you take the right direction in deployment.

We did have the opportunity to use technical support a little bit for some questions. Their work was okay. We were satisfied. They showed good care in response time and they didn't have problems figuring things out.

Before using Axway I used Apigee. There are a few main differences between Axway API Management Plus and Google's Apigee. Axway is a little easier to deploy and it has a lot more filters. So out of the box, it looks like there is more to it than Apigee. But I think the GUI of Apigee is a little bit nicer than the Axway GUI. It's a little easier to navigate and use.

The initial setup was really straightforward. By comparison, I used Apigee (Google) before and setting up the Axway product was really 10-times easier and more straightforward.

As far as total deployment time, the UAT (User Acceptance Testing) deployment was done in about three days. Production deployment with all the security testing took about a week total.

We did the implementation ourselves with in-house staff, so we did not need additional support.

If I were a team going to deploy this solution now, I would probably deploy it using the newer containerized solutions for better flexibility. 

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as a ten. It does everything that we expect it to do and is developing features to match innovation in technology.

Our primary use for the solution is providing APIs to external parties through communication protocols.

It has not really improved our organization as there are better solutions currently that could be deployed.

For what we do, the API portal capability is the most valuable feature.

The product community is not good. We don't get a lot of support from them in resolving issues.

A feature that would be good to have is support for microservices and containerization.

The setup is actually pretty complex and could be improved so maybe in the next update they could do something to simplify setup, make Axway more stable, and get rid of existing technical issues.

I do not think the product is as stable as some of the other products on the market. We do experience some technical problems now and again, so the stability could be better.

We have not really done much consideration for scalability. The support is limited for that, I think, and the product is still in the early phase of improving the scalability feature. We do not really have plans to scale up the use of the product for the current client using it. We have only one person maintaining it.

Regretfully, we are in constant touch with the technical support team, but we don't get the kind of support and answers that we really need. I would say that the technical support is average and could be improved.

We use several different solutions in working with different clients. With one client, we started out using Axway but with other clients I use different products depending on their needs and what they want to do.

The initial setup for the product was complex. The instructions are not easy to follow. When we were deploying some of the additional capabilities of the product or doing other integration, it's very difficult to set that up and resolve the issue in the installation process. Once the initial set up was done, then the additional deployments were actually very quick.

We did the implementation ourselves.

On a scale from one to ten, I would rate this product at around a five. Some of the features and capabilities are not as mature as other products on the market, some features are not as easy to use and may be better as the product matures. In my opinion, there are other solutions that are currently better than Axway.

As far as giving advice to those considering the product, I suggest doing some pilot projects to check as to whether or not Axway suits your requirements before choosing to deploy.

We use Axway AMPLIFY API Management for bank payments and bank transactions.

We like the portal for documentation a lot. We also like the gateway. It has a lot of flexibility in terms of trying to meet our specific needs.

The portal still has room for improvement. This is in terms of speeding up the overall process of creating new documentation and new information about the APIs. 

They should also improve the way that we upgrade from one version to another. In our case, it's been very troublesome. Technical support, although it's very good, there is room for improvement.

Our company has worked with this solution for five years.

Axway AMPLIFY API Management is very stable. We haven't had any problems in terms of stability.

Scalability is very good.

Technical support is very good. They communicate and provide answers very fast, but I think there's room for improvement.

The initial setup of Axway AMPLIFY API Management isn't easy, but it's not extremely hard in any sense. It becomes complex when you have local customizations. When a customer requires some changes to the UI to get it according to their look and feel, it can get complicated. It takes about two months to implement this solution.

The company evaluated Apigee and CA API. I believe we chose Axway AMPLIFY API Management because of scalability and local support.

I would recommend Axway AMPLIFY API Management for scalability and for how it's open for customizations. We can customize it to accomplish your specific needs, like the look and feel. But we still have some issues when we do a lot of customization and when migrating from one version to another.

On a scale from one to ten, I would give Axway AMPLIFY API Management a nine.