We use the solution for comparing different service providers and providing business insights into the likely costs associated with their solutions. This includes conducting cost-benefit analysis, evaluating ROI, managing databases, and more.
Service Delivery Manager at Orange
Cost predictability solution for comparing different service providers and providing business insights
Pros and Cons
- "Gives visibility into the cost of cloud-based solutions."
- "The technical support could be improved."
What is our primary use case?
How has it helped my organization?
The solution gives visibility into the cost of cloud-based solutions.
What is most valuable?
Azure Cost Management provides predictability of the cost of Azure solutions, which is precisely what businesses are seeking when we propose any cloud-based solutions to them.
What needs improvement?
Support could be improved.
Buyer's Guide
Azure Cost Management
February 2025
Learn what your peers think about Azure Cost Management. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Azure Cost Management for two years.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable.
I rate the solution's scalability a ten out of ten.
How are customer service and support?
We are pretty happy with the support, even though it could be improved.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used AWS before.
How was the initial setup?
The solution setup is done online.
What's my experience with pricing, setup cost, and licensing?
The product comes free. There is no cost associated with the product.
What other advice do I have?
The solution has automatic maintenance.
Overall, I rate the solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Business Analyst at Tata Consultancy
Increased work efficiency, scales well, but forecasting model could improve
Pros and Cons
- "The most valuable features of Azure Cost Management are the ability to set standards or tagging policies and initiatives. You can achieve higher cost optimization."
- "The forecasting model can improve Azure Cost Management."
What is our primary use case?
Azure Cost Management It provides information regarding overall costs and utilization across all Azure services and Azure Marketplace solutions.
How has it helped my organization?
The solution has made our organization more efficient.
What is most valuable?
The most valuable features of Azure Cost Management are the ability to set standards or tagging policies and initiatives. You can achieve higher cost optimization.
What needs improvement?
The forecasting model can improve Azure Cost Management.
For how long have I used the solution?
I have been using Azure Cost Management for two years.
What do I think about the stability of the solution?
I rate the stability of Azure Cost Management a seven out of ten.
What do I think about the scalability of the solution?
Our clientele comprises businesses of various sizes, ranging from small to medium-sized enterprises that may require our solutions for short-term periods, to large corporations like banks.
I rate the scalability of Azure Cost Management an eight out of ten.
How are customer service and support?
We have a technical team and we are providing support to our clients efficiently.
How was the initial setup?
Understanding how to fully take advantage of Azure Cost Management saving recommendations is not a simple task. This is because the cloud provider offers its own pricing structure, and there are also other native solutions available. To truly comprehend why some people are unable to realize the cost savings offered by Azure, a business analysis is necessary. Primary research is needed to identify the pain points within the market.
Each deployment has to be customized to match the customer's needs and requirements. There can be many challenges. Overall, the implementation is complex.
I rate the initial setup of Azure Cost Management a seven out of ten.
What's my experience with pricing, setup cost, and licensing?
I rate the price of Azure Cost Management an eight out of ten.
What other advice do I have?
I would advise others who want to use Azure Cost Management to read the documentation.
I rate Azure Cost Management a six out of ten.
I gave my rating of six out of ten because there are plenty of other similar solutions on the market.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Azure Cost Management
February 2025
Learn what your peers think about Azure Cost Management. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
Head of IT at a manufacturing company with 1,001-5,000 employees
Extremely scalable and user-friendly
Pros and Cons
- "The most valuable aspect of Azure Cost Management for me is the cost-saving recommendations based on our usage patterns."
- "It would be beneficial if Azure Cost Management could automatically generate budget rules using AI insights, eliminating the need for manual configuration."
What is our primary use case?
I use Azure Cost Management to keep track of how much we spend on our contact center solution, specifically the implementation of Wirespot using ChatGPT.
What is most valuable?
The most valuable aspect of Azure Cost Management for me is the cost-saving recommendations based on our usage patterns. It is a quick and easy way to optimize spending without diving into the nitty-gritty.
What needs improvement?
In terms of improvement, it would be beneficial if Azure Cost Management could automatically generate budget rules using AI insights, eliminating the need for manual configuration. This would make budgeting more efficient and advanced. In the next version, I hope for better AI to spot anomalies in our usage. Also, it would be great if the budget management could include a console for managing projects within departments and sub-departments, especially for cross-department projects.
For how long have I used the solution?
I have been working with Azure Cost Management for almost four years.
What do I think about the stability of the solution?
The stability of Azure Cost Management is excellent. There are no issues or downtime.
What do I think about the scalability of the solution?
I would rate Azure's ability to scale at about seven out of ten. It generally works well, but with high volumes, especially in Azure Kubernetes for our mobile app with eighteen million users, there are some scalability challenges that we have noticed. We have approximately 20 users at our company.
How are customer service and support?
I would rate Microsoft's technical support around a six out of ten. It varies by team, but often it seems they're more focused on selling products than providing solutions, which can be a bit frustrating.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
When comparing Azure Cost Management with a similar product in AWS, I find Azure to be more user-friendly. Both platforms offer similar functionality, but the user experience in Azure is more convenient and straightforward for me.
What was our ROI?
By simply clicking and implementing the solution's suggestions, we have managed to cut down on hidden charges and unnecessary expenses, ultimately saving a lot of money for our contact center solution.
What's my experience with pricing, setup cost, and licensing?
I would rate the costliness of Azure Cost Management as a five out of ten.
What other advice do I have?
Overall, I would rate Azure Cost Management as a seven out of ten. It is a great product with some room for improvement.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Business Analyst at a tech vendor with 10,001+ employees
Everyone can visualize the insights through the application
Pros and Cons
- "Azure Cost Management is user-friendly compared to other competitors."
- "The product's foecasting needs improvement."
What is our primary use case?
We use the product to analyze the cost utilization for multiple clients who have deployed resources in Microsoft Azure. By monitoring their usage patterns, we suggest exploring cost-saving options, such as leveraging reservations or identifying opportunities for cost benefit.
What is most valuable?
Azure Cost Management is user-friendly compared to other competitors. We can easily present it to non-technical people. Everyone can visualize the insights through the application. The other cloud mobility applications have more technical functionality. Thus, the terminologies become difficult to understand.
What needs improvement?
The product's foecasting needs improvement. The current approach, which uses the maximum incurred cost to forecast for an extended period, leads to freezing budgets unnecessarily. They could enhance the forecasting model by exploring alternative algorithms such as time series or other models. Additionally, they could expand the recommendation timeframe to allow for one-year plans, acknowledging that not all organizations may have a three-year workload plan.
For how long have I used the solution?
We have been using Azure Cost Management for two and a half years.
What do I think about the stability of the solution?
We encounter occasional glitches or bugs in the solution, particularly in cloud dashboards and usage tracking. The technical support team resolves the issue within 24 hours.
I rate the stability an eight or nine out of ten.
What do I think about the scalability of the solution?
We work with enterprise companies as our clients for Azure Cost Management. It is a scalable platform.
How are customer service and support?
The support team is helpful. However, we have to wait for a callback nearly a week after raising the ticket. It can be challenging, especially when working within an agile methodology with fixed timelines. They could reflect and respond, ideally within a day or two, to better align with our project timelines.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup process is user-friendly.
What other advice do I have?
We are using a solution accelerator that operates with Azure. It helps us manage policies and other functionalities. I advise others to be aware of the opportunities where the deployment cost can be reduced.
I rate Azure Cost Management an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Lead architect at Ziggo Services B.V.
Detects and addresses unexpected cloud expenditures
Pros and Cons
- "I like the fact that you can set alerts on the predicted cost in Azure Cost Management."
- "The solution's technical support should be faster, more knowledgeable, and customer-friendly."
What is our primary use case?
We use Azure Cost Management to minimize cloud costs.
What is most valuable?
I like the fact that you can set alerts on the predicted cost in Azure Cost Management. Before the cost reaches a limit, you can send out a warning that costs are predicted to exceed a threshold.
What needs improvement?
The solution's technical support should be faster, more knowledgeable, and customer-friendly.
For how long have I used the solution?
I have been using Azure Cost Management for five years.
What do I think about the stability of the solution?
I’ve never had any issues with the solution’s stability.
I rate Azure Cost Management ten out of ten for stability.
What do I think about the scalability of the solution?
Azure Cost Management is a scalable solution. More than 30 customers are using the solution in our organization.
How are customer service and support?
I have had pretty bad experiences with the solution's technical support.
How was the initial setup?
The solution's initial setup was quite easy because it was enabled by default.
What about the implementation team?
A small team of five people is needed to deploy and maintain the solution.
What was our ROI?
With Azure Cost Management, companies can detect and address unexpected cloud expenditures.
What's my experience with pricing, setup cost, and licensing?
Azure Cost Management is a free cost management tool.
Which other solutions did I evaluate?
Before choosing Azure Cost Management, we evaluated CloudCheckr and CloudHealth. The main difference between them and Azure Cost Management is multi-cloud support.
What other advice do I have?
Azure Cost Management is a cloud-based solution.
I would recommend Azure Cost Management to other users because it's a free cost management tool you can use rather than buy a third-party tool. Azure Cost Management is available out of the box and does what it's supposed to be doing. Some third-party tools have more capabilities, but you don't really need those.
Overall, I rate Azure Cost Management an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Cloud specialist at a tech services company with 11-50 employees
A free solution offered to Azure cloud customers via the Azure portal
Pros and Cons
- "Billing management is self-explanatory. There isn't a specific feature that stands out, but it's a fundamental aspect that needs to be present."
- "There are significant issues with Power BI integration at the moment, particularly with built-in applications for course management. Multiple features don't allow for efficient report generation. This is one primary concern. The second issue relates to reporting, even when using Power BI templates for course management. There are problems with data import that require manual entry. So, these are the two main challenges I'm currently facing. Another matter to consider is the removal of the markup option for partners. I'm not sure if it will be added back, but it used to allow marking up Azure usage for enterprise customers. I'm uncertain if there's an alternative way to achieve the same function. Partners need to mark up services when selling to customers, and it's currently unavailable for some products or services."
What is our primary use case?
Basically, they provide licenses to customers who already have an Azure subscription. They send these licenses to customers based on their needs, either extracting them from the partner center or group management or then delivering them, often through email. Additionally, for the Dental Connection system, APIs support the automated delivery of licenses to customers. On another note, when addressing billing concerns, there are instances where customers claim they've been overcharged by varying amounts, such as a hundred, five hundred, or even a thousand dollars. In such cases, they examine cost management to investigate these charges.
What is most valuable?
Billing management is self-explanatory. There isn't a specific feature that stands out, but it's a fundamental aspect that needs to be present.
What needs improvement?
There are significant issues with Power BI integration at the moment, particularly with built-in applications for course management. Multiple features don't allow for efficient report generation. This is one primary concern. The second issue relates to reporting, even when using Power BI templates for course management. There are problems with data import that require manual entry. So, these are the two main challenges I'm currently facing.
Another matter to consider is the removal of the markup option for partners. I'm not sure if it will be added back, but it used to allow marking up Azure usage for enterprise customers. I'm uncertain if there's an alternative way to achieve the same function. Partners need to mark up services when selling to customers, and it's currently unavailable for some products or services.
For how long have I used the solution?
I have been working with Azure Cost Management for quite sometime.
What do I think about the stability of the solution?
The stability is 10 out of 10.
What do I think about the scalability of the solution?
Scalability is not needed.
How are customer service and support?
Technical support is lacking in terms of response time and effectiveness. The response times are quite lengthy, and the support team's ability to address complex issues is questionable. While they may be suitable for straightforward problems, when it comes to more intricate issues, the support often falls short of expectations. This applies across various support levels, including Microsoft Premier, unified support, basic, and standard.
Which solution did I use previously and why did I switch?
We solely utilize Azure Cost Management for overseeing our Azure services, so we haven't explored any competing solutions.
How was the initial setup?
No custom setup is required for most cases. The only situation where setup may be needed is when working with a Microsoft CSV partner and running automation. In such cases, some configurations may be necessary.
Furthermore, deploying this to Azure Management Services is a straightforward process. It's a built-in feature or service within Azure, so there's no need to go through a separate deployment process. It's readily available with every subscription.
What's my experience with pricing, setup cost, and licensing?
Pricing isn't applicable as it's included with the subscription. It depends on the services used. If you acquire any services on Azure, you pay for the subscription, and the billing or cost management is included for free.
What other advice do I have?
Overall, I would rate it 9 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
COO at Xceed365 Limited
Easy to use but needs more user-friendly GUI
Pros and Cons
- "The initial setup is straightforward."
- "There are certainly areas for improvement in terms of labeling the inventory. That's because right now, we use a number of services. But it's difficult when you look at the billing limiters and how they are named. We can't correlate those names to the actual services there. So, I can't click on an item and see if I'm still using this service or not. So it just rolls up and gives me values and figures, but I can't really correlate them to actual services on the Azure platform."
What is our primary use case?
We use it to manage our costs, setting triggers in case our costs go over budget based on our usage. So, it's primarily for our Azure usage and not for any other external costs.
It's not something we use every day. The features are somewhat limited. I mainly use it to check the overall cost of the services we use.
What needs improvement?
There are certainly areas for improvement in terms of labeling the inventory. That's because right now, we use a number of services. But it's difficult when you look at the billing limiters and how they are named. We can't correlate those names to the actual services there. So, I can't click on an item and see if I'm still using this service or not. So it just rolls up and gives me values and figures, but I can't really correlate them to actual services on the Azure platform.
A more user-friendly interface that helps me associate the values I see with specific services on the Azure platform. It gives more options because there are probably services that I should not be using now, and that wouldn't have an impact on my overall cloud environment. But I can't really correlate it to the values I see on the metering with those particular services. So it's difficult for me to find the service. "I don't want to use this one, I want to add more of that," that kind of thing.
For how long have I used the solution?
We have been using this solution since 2013. Azure App Service is why we continue using Azure. We want our test partners to fully utilize Azure. It started with Azure App Service. We were using more of the cloud services initially, and then we moved to app services once they launched.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
We have a small team, so there are only two end users for this solution.
How are customer service and support?
We have not contacted support for Azure Cost Management. We use the features as we see it. So, of course, we have provided feedback in the past, suggesting features to add, but we haven't contacted support directly.
Which solution did I use previously and why did I switch?
We chose this solution because it came bundled with Azure, so it's just the tool we have. We have also looked into other tools like Shagit, which had many better features. But, the company discontinued that tool, so we couldn't continue using it.
How was the initial setup?
The initial setup is straightforward. There really isn't much else to do. It's quite straightforward. You just click to use, and it's ready to go.
What's my experience with pricing, setup cost, and licensing?
The licensing is not bad. It's aligned with the tool, so it doesn't come across as a big cost. It's bundled in with the package. I have it as part of the package.
What other advice do I have?
I would recommend using this solution.
Overall, I would rate the solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
System Engineer at Arab Bank
Notifies once budget threshold crosses and helps with reporting
Pros and Cons
- "The tool helps with budgeting and reporting. It notifies us whenever we cross the threshold."
- "Azure Cost Management needs to improve scalability."
What is our primary use case?
We use the product for cost analysis.
What is most valuable?
The tool helps with budgeting and reporting. It notifies us whenever we cross the threshold.
What needs improvement?
Azure Cost Management needs to improve scalability.
For how long have I used the solution?
I have been using the product for two years.
What do I think about the stability of the solution?
I rate Azure Cost Management's stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the solution's scalability a ten out of ten. My company has 10-20 users.
How are customer service and support?
Microsoft's support is helpful.
How would you rate customer service and support?
Positive
How was the initial setup?
Azure Cost Management is a cloud solution and doesn't require installation.
What's my experience with pricing, setup cost, and licensing?
Azure Cost Management comes as a part of other solutions. You need to pay as per your requirement based on the pay-as-you-go model.
What other advice do I have?
I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: February 2025
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