Birst Reviews

I found the ETL process very valuable to us.

It has provided new levels of analytic consolidation.

• The ETL needs a graphical processing/workflow interface
• Error logging is cumbersome to work through to find issues
• Visualizations require add-ons with other products to become state-of-the-art
• We were hoping that Birst would introduce an add-on with Tableau. To date, we have not heard any more about it.

I have used it for two years.

There were some stability issues. The processing engine occasionally fails with no apparent reason.

We did not encounter any scalability issues. For an additional cost, you can scale as needed. For our needs, it is scalable without additional cost at this time.

We found technical support to be very good and responsive. Tier one support has higher technical expertise than with most other products we use.

We did use another solution. But when we moved to the cloud ERP, we no longer wanted to use an on-premise BI.

This solution also had better connectivity options for the hybrid cloud environment that we found ourselves in at the time.

I came along later in the project. However, it seems that the initial setup was straightforward.

It should be noted however, that Birst Professional Services should not have let us stray too far from the more out-of-the-box methodologies that we employed for the initial implementation.

As a result, we had significant reworking to do in order to resolve some issues and to scale properly.

I was not involved in the evaluation. It seems that the business decided in advance and did little due diligence.

I would recommend using an expert third-party partner to assist in the implementation rather than using Birst Professional Services.

The valuable features are:

• The ease of reporting
• The ability to customize reporting format
• The ability to have different spaces for users to play with their own data and data sources without impacting other users
• The ability to utilize this solution for both internal and external users

It has given us the ability to join all our data sources into one place to streamline reporting and analytics. It is important for security and reporting integrity to keep internal and external users separate. This prevents mishaps with externally facing material.

I would like to see better training. The cost-benefit was not great. We received very basic training for a high cost. They could have gone into a deeper understanding of the tool. They kept the training very basic.

We have been using this solution for six months.

We have only encountered one small instance of downtime, which lasted for less than fifteen minutes.

The non-enterprise version requires you to hook up data sources to each space you create. It doesn't let you create one data warehouse in which you can build all types of reporting. This allows for more control and better security, but it can slow down the scaling process if you need internal help from IT.

The installation varies by use case. The setup was intuitive, although we did hire a third-party implementer. We recommend this, unless you have in-house expertise.

They were willing to negotiate price. They were very accommodating as my company was smaller and had a lower budget for this type of project.

We evaluated Domo, MicroStrategy, Sisense, Looker, and Salesforce Wave.

Make sure you have cleaned up your data before starting a project like this. Also, clearly define your use cases. Don't try to bite off too much at the start. Think in terms of quick wins.

Data visualization: The company I worked for had clients all across US. It was important for us to visually present the details to the senior management so that they were able to relate to the analytics very easily. Additionally, analysts were able to easily build visualizations and explain them when they were presented. Data in charts/maps speak more than data in a spreadsheet.

Also, in the customer-facing portal, it was easier for the customer to see visually than reading a report.

Data can be downloaded unto the Birst server, which means the analyst can run their own analysis without issues.

• Performance was not that great; in-memory processing would help.
• Real-time streaming.
• At the time that I looked at this product, it was in a incubation/stabilization mode. We ran into challenges with the performance. We were told that we will be able to build our star schema model and run our dashboards easily. But, when we had to do a lot of summarization, the performance was not that great.

I have used it for three months.

I have not encountered any stability issues.

I encountered scalability issues.

Technical support is good.

I previously used in-house analytical solutions using Cognos and some of our native Java code base.

Initial setup was straightforward, because it was a cloud-based solution.

Negotiate.

Before choosing this product, I also evaluated Tableau.

If you are looking for a cloud-based, lightweight data mart and reporting, this tool is good.

To a technical consultant like me, this is a great great tool for creating value added visualizations, exploring and validating the concerned data while building custom charts tailored to what the business needs.

Dashboards follow the Birst Value Based Design principles which enables users to start at the top to interrogate and review they KVI (Key Value Indicator), then drill down to explore the data and the drivers of the KVIs.

Apart from the existed Visualisation types, Birst enables the use of interactive dashlets using JavaScript and other scripting languages.

We are a golden partner of Birst. We use our Birst expertise to deliver Birst projects to customers.

In general, Birst as a cloud VI solution is a user-friendly tool that looks really nice and engages users straight away.

Users can now explore data that they couldn't do before, as well as use quick meaningful representations to understand the data and drive business growth. Traditional data exploration tasks that included complicated formulas can now be transformed into interactive dashboards.

I would like to see the following:

• Better reporting functionalities
• More charts
• Enriching chart formatting to include additional properties and styles
• More advanced charts (advanced waterfalls and heatmaps)
• A type of chart to be used for time analysis. For example, current vs. last year, last month, etc. Currently, this is possible by using Birst time series or custom expressions.

Since this is something that most companies use and need, it would be interesting to create a chart type dedicated to year by year comparisons. Maybe a four block chart where each one can be configured to show specific time comparisons.

Some examples: Current year vs. last year, current month vs. previous month, and YTD comparisons.

We have been using this solution for more than a year.

There have been no serious incidents.

There have been no serious incidents.

As the volume of data gets bigger and bigger, so does the extraction/processing of the data and the dashboard rendering. There are always workarounds. The extraction/processing can be improved by using incremental data refresh. Dashboards can be optimized by using filters.

Technical support has a quick response time and a high quality of service. I would rate them with a 7/10, as there is always room for improvement.

This entirely depends on the data and the company's data model.

Always start from the value based design that Birst depends on. It will help you first define the problem and then understand the data. After this, the process of enabling Birst will be much quicker and enjoyable.

• Good drag and drop dashboard widgets
• Ability to create formulas and custom calculations
• Ability to create ETL jobs for simple data warehouse creation
• Automates the creation of the star schema
• Automatically creates facts and dimensions based on data types

We actually do not use it anymore as it did not meet our needs.

• The query generation is inefficient and cannot be tweaked. You have to live with whatever queries are generated by the system.
• The ETL process creates enormous temp files: Disk space can be an issue with big data sets.
• Troubleshooting is problematic: The system is a black box. Once a trouble spot is identified, there is very little ability to change the issue.

I have used the solution for close to two years.

We encountered a stability issue as this solution did not scale in our environment. It was not performing in our OEM environment with the size of our database.

The ETL, querying, and user interface did not accommodate our performance requirements.

Technical support was good. They just couldn't address the performance issues.

The initial setup was easy. It is just a virtual appliance.

We had a complex setup that involved OEM and integration which was painful.

We evaluated some other options.

Birst is a great tool for:

• Creating a simple data warehouse
• Uploading data for quick analysis, visualizations, and dashboards

It is not a great tool to integrate into an enterprise level application.

It can be integrated with Sales Force. Users can jump to the Birst dashboard from SFDC without a repeat login.

The user can view a product usage dashboard within the SFDC.

• User interface: The screen layout is not up to the market standards
• Customer support: Not helpful at all
• Site/user administration: There is no user administration function on the front end. Most activities require a manual command.

We have been using this solution for two years.

We have not encountered any stability issues.

We have not encountered any scalability issues.

I would give technical support a rating of 3/10.

Before choosing this product, we were not using another solution.

The initial setup was extremely complex. The Birst consultants wasted a lot of time in configuring the system.

We have no specific comments regarding this issue.

I was not involved in the selection process.

I would suggest they use something else instead.

• Built-in application connectors for most common purposes: ERP/CRM AWS and REST API.
• Single suite module from ETL for reporting and dashboards
• Cloud based BI that can be accessed from anywhere, anytime from mobiles, iPods, tablets, and PCs.

I built dashboards for the sales and marketing department which helped them do forecasting.

Birst constantly rolls out new features so they are always improving. Birst has a very active forum online. People post lots of feedback in regards to existing features. At times, they need to improve.

In my case, I needed a REST API connection and an AWS connection. They released those features after a few months.

I would like to see better connection functionality. It is not very intuitive and the UI is kind of neglected.

We have used this solution for two years.

I did not encounter any issues with stability.

I did not encounter any issues with scalability.

I would give technical support a rating of 9/10.

I used Microsoft BI suite. Our company is the sole reseller of Birst.

The cloud based version is pretty straightforward. The appliance version needs some configuration, but it's not difficult.

We explored other alternatives, but there are no other solutions like Birst that do cloud BI analytics.

It depends on what they purchase. If it is an appliance, then go with AWS.

Dashboards and self-service reports. These are widely used by customers in the EPM domain.

Most of our customers are interested in dashboards and self-service reports. We are able to offer them these features with this solution.

• Customer support takes lot of time to get a solution
• The report performance is very slow

We have been using this solution for over two years.

Not so much.

Every upgrade has one issue or another. It is not very stable.

I heard that HTML version is stable

There were scalability issues. We found regressions.

Average.

Technical support is average.

We had custom implementation using fusioncharts and it is limited and we want to be ahead in the market. Make vs Buy, we opted to Buy.

The installation was not very complex. It is quite simple

It is implemented in house.

It is one of the flagship product for demos on how to create visualizations.

Please negotiate on the price and purchase the latest version

We evaluated D3.js and FusionCharts.

Take the HTML version. I heard that it offers good performance.