Try our new research platform with insights from 80,000+ expert users
Rajat Saxena - PeerSpot reviewer
Solution Consultant / Architect at Telstra
Real User
Top 10
Excellent support and offers valuable network security
Pros and Cons
  • "The network security of BMC TrueSight Network Automation has been the best feature."
  • "I believe there could be new features in terms of the latest technology."

What is our primary use case?

Compliance and Security vulnerability  management of network devices

How has it helped my organization?

Reduced manual efforts in managing the devices,  made changes on thousands of devices automatically. automate repititive processes using templates and policies.

What is most valuable?

The network security of BMC TrueSight Network Automation has been the best feature.

What needs improvement?

I believe there could be new features in terms of the latest technology. I also think that more adapters could be added for the new cloud solutions. It needs to improve with the market. But, It has new features added this year and performance improvements.

Buyer's Guide
BMC TrueSight Network Automation
February 2025
Learn what your peers think about BMC TrueSight Network Automation. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.

For how long have I used the solution?

I have been working with BMC TrueSight Network Automation fo ten years.

What do I think about the scalability of the solution?

Scalability has been good. There has been some significant improvement, but it could be better.

How are customer service and support?

Technical support has been excellent.

What's my experience with pricing, setup cost, and licensing?

The pricing has been alright.

What other advice do I have?

I would rate BMC TrueSight Network Automation a nine out of ten and I would recommend it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
PeerSpot user
Sr. Consultant at a tech services company with 10,001+ employees
Real User
Simple application for network automation although more automation policies would help

What is most valuable?

Simplest application for network automation with all the automation features.

What needs improvement?

They should add more automation policies for different vendors devices like Ruckus Wireless.

For how long have I used the solution?

One year.

What do I think about the stability of the solution?

Only HP/IBM/BMC and SolarWinds tools are very stable.

What do I think about the scalability of the solution?

No issues in tools.

Which solution did I use previously and why did I switch?

It is fully dependent on costing, the customer and architect.

How was the initial setup?

It is straightforward.

What's my experience with pricing, setup cost, and licensing?

It is a network automation tool and a license is not required to use this product, but support is paid for. Really, it depends on the customer, what he wants.

Which other solutions did I evaluate?

Yes, I want to evaluate each product, to check all requirements, before choosing.

What other advice do I have?

Before implementation, be sure to clarify all the customer requirements, then choose products accordingly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
BMC TrueSight Network Automation
February 2025
Learn what your peers think about BMC TrueSight Network Automation. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Security Analyst at a comms service provider with 10,001+ employees
Real User
Stable, saves us time when updating multiple devices, and it scales well
Pros and Cons
  • "This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."
  • "The product should be expanded to include more hardware, beyond Cisco and Juniper devices."

What is our primary use case?

We use this product for general task automation, including things like updating our Cisco devices. For example, rolling out patches is something that is automated.

The top three processes that we have automated are upgrading the operating system of physical devices, changing configurations, and security compliance analysis reporting.

How has it helped my organization?

TrueSight provides us with a unified view to define and monitor our workflows, which is important to us because it helps when it comes to automating things. It makes it easy to browse and navigate our workflows.

This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time. It has dramatically improved the way our organization functions.

What is most valuable?

The most valuable feature is being able to automate the pushing of OS updates and configurations.

The reporting and analysis tools are helpful.

What needs improvement?

The product should be expanded to include more hardware, beyond Cisco and Juniper devices.

For how long have I used the solution?

I have been using BMC TrueSight Network Automation for between four and five years, and the company has been using it for even longer.

What do I think about the stability of the solution?

We have jobs running every night and the stability is pretty good.

What do I think about the scalability of the solution?

This is a highly scalable product. However, at the moment, we don't have plans to expand our usage. We have more than ten employees who are using it, each deploying automations, and everybody has administrative access.

How are customer service and technical support?

I would rate their technical support a seven out of ten.

They are pretty quick and have good technical knowledge.

How was the initial setup?

The product was implemented before I joined the company.

What about the implementation team?

My company works directly with BMC and they are very good.

What other advice do I have?

While learning how to use this product, I did not view any of the how-to videos available via the web interface. Instead, I was able to learn while on the job.

The biggest lesson that I have learned from using this product is that it is pretty good at automating processes, and it is quick to do so. I have learned a lot with respect to growing out security compliance, having standard templates, and unifying the configuration of Cisco devices.

In summary, this is a good tool that does what we want at the moment, and it has had a very positive impact on our business. I strongly recommend it.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user