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Senior Solutions Systems Engineer at a tech services company with 501-1,000 employees
Real User
The backup and restore configurations are helpful for a number of network devices, as you can automate them, then know what changes have been done and who made the changes
Pros and Cons
  • "The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area."
  • "It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."
  • "I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
  • "For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."

What is our primary use case?

I use it for configuration, backup, compliance, patching, and for control management. If a change has been made on a device, then it triggers notifications about who, what, and when has been changed on the network devices.

I work in three different companies. One is for the financial company, then the other one is for the government that we are in. I do A/B testing before deployment, where the network devices should be upgraded first, then deployed via the standard configuration with compliance. There are a different number of devices in each company. I also work with a healthcare company on their network configurations and compliance.

How has it helped my organization?

When it comes to job status or for completing a compliance audit, it is good. Because it has a transcript where you can see what are the commands that have been executed on the device, it's quite helpful, especially the details from device inventory capabilities, as well as the reporting.

if you are working on Cisco Smart, then inventory is quite important in the RNA of things, because it goes by the massive details of what is in the information, even in the Cisco Board. So, if you are tied up with Cisco, you can pull back this information fast by doing RNA. This is most probably the helpful security example for an organization, since it is tied up with your contract and based on your RNA. If you want to have a support for Cisco, then it's valid that you can provide this information to Cisco or your support. Because the licenses are tied up with the RNA. The DNA can also provide this information. If it is a model has its serial number, then it is helpful.

If the network operator can check drifts by using the DNA tool dashboard, then it lessens the burden.

It has improved the collaboration between our organization's IT operations and security teams based on the compliance reports that have been implemented.

What is most valuable?

From my experience, the most valuable features are the configuration changes. Also, compliance is important, because we have worked with a bank. Then, in some of the government agencies that I have work on, the server upgrade of SSD deployment. 

Backup and restore configurations are helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area.

With patching, If you have multiple devices and the same model, then you can deploy using this tool. It's quite helpful other than doing it manually. The tool will do it for you rather than you logging onto the device and doing the commands. For patching, it is helpful if the tool can assist on multiple devices with the same model or brand. Therefore, you just have to wait and require it to reboot based on the patch information.

What needs improvement?

I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool.

Buyer's Guide
BMC TrueSight Network Automation
November 2024
Learn what your peers think about BMC TrueSight Network Automation. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.

For how long have I used the solution?

I have been using it around eight years.

What do I think about the stability of the solution?

It's stable. If you follow the prerequisites and design that has been on the architecture of the BMC documentation, then you are good to go.

What do I think about the scalability of the solution?

The financial institution has around a thousand devices, because it's global. For this company, there are multiple network automation tools. In Singapore, there is one application server. Then, in the UK, there is another application server, and in another location, there is another server. That is the architecture of the company.

The structure is different on a case to case basis between different clients. We need to know early on how big the environment is, how many devices have to be provisioned, and the sizing of the application server. These need to be discussed in regards to requirements.

How are customer service and support?

I would rate their technical support as a seven out of ten.

How was the initial setup?

The initial setup is quite straightforward. As long as you know the requirements to install the application servers, then you will be fine. It takes an hour to set up, if you have already done the prerequisites. Then, you are good to go.

What about the implementation team?

I have done the implementation five times. I know the tool. If you ask me the requirements for implementation of this tool, then I am confident enough to implement it.

The prerequisites include BMC documentation, which I provide to an organization because it is useful. The documentation is quite comprehensive. 

The size of the deployment team depends on the size of the customer's or client's environment. For example, with the global bank, there were a quite number of people involved because of the collaboration between teams in different countries.

What other advice do I have?

I have been implementing the out-of-the-box compliance piece based off CIS, for example. For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance.

It has been quite helpful for configuration management and provisioning when it comes to projects. If you don't have the backups and it's not in your setup configuration, then you just have to do it manually. It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management.

On the dashboard, you can see that there is an X icon in the startup, which is different from the running configuration. So, you can see from the dashboard that there is a difference between two configurations, as well as the events being provided by the device. This can be checked on the dashboard. The tool can show drifts between your compliance from your phase two standard and running config. For that, it can be helpful on a normal configuration. 

I'm not really exploring the vulnerabilities side of using the tool.

If you are looking into this type of solution, you will need to have internal and external networks. I would recommend this solution.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Network Engineer at a insurance company with 10,001+ employees
Real User
We use it to back up configurations so the configuration management is valuable for us
Pros and Cons
  • "We use it to back up configurations so the configuration management is valuable for us."
  • "I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."

What is our primary use case?

We use it to back up some things on our network devices and we use it to make sure that things comply with our standards.

How has it helped my organization?

It allows us to make sure, for instance, that all of our telnet, FTP, and SSH are sourced from a certain IP address which is part of our standards and part of best practices. It helps us makes sure that we comply with that. Before using Network Automation, there was no real way of doing compliance other than going into the devices and looking at their configurations manually. It's helped us save time.

What is most valuable?

We use it to back up configurations so the configuration management is valuable for us. 

Another valuable feature is the ability to verify that the devices comply with our standards. Compliance is important because we want all of our devices to have the same, consistent configuration.

The reporting is also good. We run reports monthly to see what devices are compliant with our standards and we use the reports to correct deficiencies.

What needs improvement?

I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time.

For how long have I used the solution?

I've been using this solution for eight or nine years.

What do I think about the stability of the solution?

It's been rock solid. I haven't had any problems with it.

What do I think about the scalability of the solution?

We have a couple of thousand devices on it and it's connected to all of them. We haven't had any issues with scalability. We have about 20 people using it across our organization and they're all involved in network operations.

I'm the only one in our organization who works on maintaining the solution. We don't have any plans to increase usage.

How are customer service and technical support?

I have contacted technical support directly. I've had no issues with their support. They're pretty responsive.

How was the initial setup?

I wasn't involved in the initial setup but I upgraded from 8.7 to 8.9. It was a smooth process. It took a couple of weeks and there was no downtime. We just set up totally new servers. We tested the new servers and we cut over on a certain date.

What about the implementation team?

The upgrade was done in-house. In addition to me, the guy who is responsible for the servers in our organization was involved.

What other advice do I have?

My advice to someone who is looking into using it is that they need to be pretty familiar with regular expressions. That's what's used to write the rules. In terms of configuration, it can be a complicated platform. The learning curve will vary by individual.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
BMC TrueSight Network Automation
November 2024
Learn what your peers think about BMC TrueSight Network Automation. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
PeerSpot user
Sr. Consultant at a tech services company with 10,001+ employees
Real User
Leaderboard
Simple application for network automation although more automation policies would help

What is most valuable?

Simplest application for network automation with all the automation features.

What needs improvement?

They should add more automation policies for different vendors devices like Ruckus Wireless.

For how long have I used the solution?

One year.

What do I think about the stability of the solution?

Only HP/IBM/BMC and SolarWinds tools are very stable.

What do I think about the scalability of the solution?

No issues in tools.

Which solution did I use previously and why did I switch?

It is fully dependent on costing, the customer and architect.

How was the initial setup?

It is straightforward.

What's my experience with pricing, setup cost, and licensing?

It is a network automation tool and a license is not required to use this product, but support is paid for. Really, it depends on the customer, what he wants.

Which other solutions did I evaluate?

Yes, I want to evaluate each product, to check all requirements, before choosing.

What other advice do I have?

Before implementation, be sure to clarify all the customer requirements, then choose products accordingly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free BMC TrueSight Network Automation Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free BMC TrueSight Network Automation Report and get advice and tips from experienced pros sharing their opinions.