We performed a comparison between BMC TrueSight Network Automation and SolarWinds Network Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Remote Wipe and Autopilot is one of the best features."
"In terms of technical support, you will get an immediate response."
"It's easy to manage and easy to configure."
"Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"As the solution is a software as a service, the scalability is unlimited."
"The most valuable feature is the policy CSPs."
"The conditional access policies that we set up are very useful."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."
"We use it to back up configurations so the configuration management is valuable for us."
"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."
"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."
"The log audit and historical configurations are the most valuable feature."
"The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area."
"The network security of BMC TrueSight Network Automation has been the best feature."
"The compliance management, patching, and OS upgrades are useful features."
"Compared to other vendors, like NetBrain, managing the solution is easy. They made it very user-friendly."
"The scanning features have proven to be highly valuable, particularly due to the comprehensive information they provide."
"Its main functionality is highly beneficial as it centralizes the management of configuration items across the network."
"It is a stable solution."
"We push all our configurations to the servers with ease and the logs capture almost all the transactions needed for an internal audit."
"This solution has helped our organization by allowing us to store all the device configurations for the various network devices in NCM and making it easy for us to retrieve and look them over."
"What's nice with NCM is you can set up policies that you can then check against the configs to ensure that your device configs adhere to a baseline or standard that you've set in place."
"SolarWinds NCM provides updates on the status of your network infrastructure. If any issues arise, such as a link failure or a device going offline, you will receive notifications and alerts. Additionally, if someone unplugs a cable, SolarWinds NCM will detect it. It also features a Topology Mapper that displays the connectivity of your network devices, giving you a visual representation of the network's structure. With SolarWinds NCM, you have a clear understanding of what's happening within your network and can generate comprehensive reports."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"I believe there could be new features in terms of the latest technology."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
"It is tedious to scale the solution."
"For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."
"The only thing that requires some experience, and training doesn't fix, is how to set up your custom policy-based reports to check compliance."
"The Network Configuration Manager needs to improve the access control list compliance."
"The solution could have better integration."
"On NCM, reporting could be a bit better. It's completely become just one report. When I try to create a custom report, the solution just commits old server data."
"It would be great if they include a network service manager, network performance manager, or a privileged assessment in the next release."
"Our experience has shown that most of the problems we've had with SolarWinds NCM are related to software issues."
"For each device, when you open the network performance monitor, it will give you all of the information about the device, but many of the natural configuration management features are not on that page."
"The third-party plugins available in the solution could improve. I have received some issues with the templates."
More BMC TrueSight Network Automation Pricing and Cost Advice →
More SolarWinds Network Configuration Manager Pricing and Cost Advice →
BMC TrueSight Network Automation is ranked 18th in Configuration Management with 10 reviews while SolarWinds Network Configuration Manager is ranked 11th in Configuration Management with 22 reviews. BMC TrueSight Network Automation is rated 7.8, while SolarWinds Network Configuration Manager is rated 8.2. The top reviewer of BMC TrueSight Network Automation writes "Helps with patching, OS upgrade, and security vulnerability management". On the other hand, the top reviewer of SolarWinds Network Configuration Manager writes "Streamlines network configuration and compliance processes through its centralized dashboard, although its compatibility with multi-vendor devices may present limitations". BMC TrueSight Network Automation is most compared with Cisco DNA Center, whereas SolarWinds Network Configuration Manager is most compared with Cisco DNA Center, Cisco Prime, Red Hat Ansible Automation Platform, OpenText Network Node Manager i and VMware NSX. See our BMC TrueSight Network Automation vs. SolarWinds Network Configuration Manager report.
See our list of best Configuration Management vendors and best Network Automation vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
