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BMC TrueSight Network Automation vs SolarWinds Network Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Microsoft Intune boosts ROI by reducing costs and improving efficiency with seamless device management and reduced reliance on other services.
Sentiment score
7.5
BMC TrueSight Network Automation enhances efficiency, compliance, visibility, and reduces errors, leading to cost savings and increased productivity.
Sentiment score
6.9
SolarWinds Network Configuration Manager reduces the need for Cisco certified engineers and offers valuable features with moderate ROI.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
6.6
Microsoft Intune's customer support is mixed; premium tiers are quicker, but response times and complexity handling need improvement.
Sentiment score
6.7
Customers mostly praised BMC TrueSight Network Automation's support for responsiveness and knowledge, although some desired faster response and deeper issue understanding.
Sentiment score
6.6
SolarWinds Network Configuration Manager's customer service is praised for helpfulness but criticized for slow response times and ticket prioritization.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
 

Scalability Issues

Sentiment score
8.3
Microsoft Intune is highly scalable and flexible, easily supporting various business sizes with its cloud-based integration and licensing.
Sentiment score
7.1
BMC TrueSight Network Automation is highly scalable with minor challenges, rated 7-8/10 by users. Improvements are still needed.
Sentiment score
7.6
SolarWinds Network Configuration Manager is praised for its scalability, effectively managing from hundreds to over 25,000 network devices.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
 

Stability Issues

Sentiment score
8.0
Microsoft Intune is stable and reliable, with minor issues; users generally rate it between seven to ten.
Sentiment score
6.6
BMC TrueSight Network Automation is stable but requires proper planning; some users report performance and UI issues, needing restarts.
Sentiment score
7.6
SolarWinds Network Configuration Manager is stable and reliable, with minor issues primarily related to system updates and hardware specs.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
We've encountered problems with other services like Exchange, Intune has remained unaffected.
 

Room For Improvement

Microsoft Intune needs improvements in reporting, device support, integration, user interface, and cost efficiency for better management.
Users recommend new features, cloud adapters, more hardware support, single sign-on, interface improvements, and better performance with affordable pricing.
SolarWinds Network Configuration Manager requires better reporting, integration, AI features, enhanced interface, expanded support, more automation, and cost reduction.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Workspace ONE operates in real-time, whereas Intune has a noticeable delay when deploying policies or apps.
 

Setup Cost

Microsoft Intune is cost-effective, especially when bundled with Microsoft 365, offering competitive pricing and valuable features for enterprises.
BMC TrueSight Network Automation is costlier than competitors but is considered worth the investment and rated nine out of ten.
SolarWinds Network Configuration Manager's annual licensing starts at $1,000, scaling with devices and features up to $30,000.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation.
 

Valuable Features

Microsoft Intune offers seamless integration, robust security, and centralized management, enhancing compliance, scalability, and ease of use.
BMC TrueSight Network Automation excels in network security, OS updates, reporting, compliance management, and maintaining equipment availability.
SolarWinds Network Configuration Manager provides efficient, user-friendly network configuration management with automation, security, compliance, and customizable dashboards.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
234
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Network Autom...
Ranking in Configuration Management
21st
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Network Automation (9th)
SolarWinds Network Configur...
Ranking in Configuration Management
10th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
Network Automation (4th)
 

Mindshare comparison

As of January 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 11.9%, up from 10.8% compared to the previous year. The mindshare of BMC TrueSight Network Automation is 0.3%, up from 0.3% compared to the previous year. The mindshare of SolarWinds Network Configuration Manager is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Rajat Saxena - PeerSpot reviewer
Helps with patching, OS upgrade, and security vulnerability management
We use the solution for patching, OS upgrades, and security vulnerability management The compliance management, patching, and OS upgrades are useful features. There could be automated processes to retrieve the CVS and create a compliance tool. I have been using BMC TrueSight Network Automation…
Manish Ved - PeerSpot reviewer
Network configuration is done well; great pricing
Our model of deployment is on-premises. I would advise other people looking into this solution to read its documentation and better understand what it does before they start using it. I would rate this solution as a whole a 10, on a scale from one to 10, with one being the worst and 10 being the best.
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
6%
Financial Services Firm
23%
Computer Software Company
16%
Comms Service Provider
12%
Government
5%
Government
12%
Manufacturing Company
11%
Computer Software Company
11%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Network Automation?
The compliance management, patching, and OS upgrades are useful features.
What is your experience regarding pricing and costs for BMC TrueSight Network Automation?
The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with BMC TrueSight Network Automation?
The solution could have cheap pricing along with a simple deployment process.
What do you like most about SolarWinds Network Configuration Manager?
The configuration compliance aspect of SolarWinds Network Configuration Manager allows for easy comparison of configu...
What is your experience regarding pricing and costs for SolarWinds Network Configuration Manager?
The pricing is okay. Overall, I would rate the pricing a three on a scale of one to ten, with ten being most expensiv...
What needs improvement with SolarWinds Network Configuration Manager?
The vendor recently introduced AI features to detect alerts. The AI features do not work well. It would be good if th...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
SolarWinds NCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
United Lincolnshire Hospitals, Air Rarotonga, NetSuite, Thai AirAsia, REA Group, 335th Signal Command, Agilisys, Marine Expeditionary Force
Find out what your peers are saying about BMC TrueSight Network Automation vs. SolarWinds Network Configuration Manager and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.