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BMC TrueSight Network Automation vs BMC TrueSight Server Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
238
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Network Autom...
Ranking in Configuration Management
20th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Network Automation (9th)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.1%, up from 9.3% compared to the previous year. The mindshare of BMC TrueSight Network Automation is 0.3%, up from 0.2% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 2.9%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
SumitSrivastava1 - PeerSpot reviewer
Enables us to configure our network easily and get the most out of it
BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our configuration profiles used to be all over the place. For example, there's a lot of legacy stuff in Active Directory. Going through Intune has helped us enforce settings, which has improved device security and functionality. When you apply something through Intune, you know it works. You don't have to worry about a legacy setting from Active Directory that was uploaded by somebody seven years ago. With Intune, you can see that a device has a setting, and you can be confident that the device is configured how you want."
"What I like the most about Microsoft Intune is its ability to manage mobile devices. Through integration with System Center, it can also manage desktops and laptops."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."
"It works well if you have a Microsoft environment."
"I would rate the stability of Microsoft Intune nine out of ten."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."
"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."
"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."
"BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it."
"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."
"The compliance management, patching, and OS upgrades are useful features."
"We use it to back up configurations so the configuration management is valuable for us."
"The network security of BMC TrueSight Network Automation has been the best feature."
"The solution is stable."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"It gives us more speed to deliver services and applications, and we rely on security."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
 

Cons

"When we implemented Intune, it would have been helpful if Microsoft had provided some videos or data about Intune."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"Sometimes, the process is unsuccessful when we attempt to reset a device and wipe the data using Intune."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"I would like to see Intune improve its handling of hybrid domain joins. We continue to experience issues with machines losing their hybrid domain join status."
"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"The security aspect could be more effective."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
"I believe there could be new features in terms of the latest technology."
"It is tedious to scale the solution."
"For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"The setup of this suite is very complicated. It needs to be simplified."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"Needs more use cases into compliance management and the remediation process."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"BMC TrueSight Server Automation's scripting needs improvement."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
 

Pricing and Cost Advice

"I have no comment on pricing of the solution."
"The licensing is on a yearly basis."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"Intune is included in the Microsoft 365 licensing package that we have."
"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"The solution is worth the price."
"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
"The solution is more costly than the other competitors."
"The solution is quite expensive compared to other vendors."
"The product is expensive."
"The product's pricing depends on the number of servers."
"We're looking at less than $100,000 USD for this solution."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Financial Services Firm
23%
Computer Software Company
17%
Comms Service Provider
14%
Government
5%
Financial Services Firm
34%
Computer Software Company
11%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Network Automation?
The compliance management, patching, and OS upgrades are useful features.
What is your experience regarding pricing and costs for BMC TrueSight Network Automation?
The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.
What needs improvement with BMC TrueSight Network Automation?
The solution could have cheap pricing along with a simple deployment process.
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Find out what your peers are saying about BMC TrueSight Network Automation vs. BMC TrueSight Server Automation and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.