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BMC TrueSight Server Automation pros and cons

Vendor: BMC
4.1 out of 5
959 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

BMC TrueSight Server Automation enables configuration and automation of applications and scheduled jobs, significantly saving time and reducing the need for constant monitoring.
It standardizes patching and deployments across different affiliates, enhancing consistency and efficiency.
Automated patching and compliance reporting are key features of BMC TrueSight Server Automation, with capabilities to integrate with vulnerability management systems for enhanced security measures.
The product offers excellent stability and scalability, supporting efficient growth and adaptation in diverse environments.
Patching processes are simplified, enabling the deployment of patches with a single click which ensures all configurations are correctly signed and issues promptly resolved.

CONS

There is no option to see all the servers patched and the server status from BMC TrueSight Server Automation.
Starting without product knowledge can lead to incomplete understanding, and more training resources like YouTube are needed.
Group scheduling for patching all servers of the same type, such as all 2012 Servers, is not possible.
RAM and CPU processing needs to be increased to alleviate sluggishness during patching and resource management on base servers is slow.
Gathering large amounts of data from multiple servers and exporting it to Excel automatically is not supported.
 

BMC TrueSight Server Automation Pros review quotes

JB
Jun 12, 2019
Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management.
PM
Jul 29, 2019
The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc.
PM
Jul 16, 2019
With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them.
Learn what your peers think about BMC TrueSight Server Automation. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
JonathanShilling - PeerSpot reviewer
Jan 30, 2023
Can standardize patching and deployments across affiliates.
SP
Jul 27, 2023
Scalability is good.
MK
Mar 11, 2023
The best feature of the solution is patch automation.
JT
Sep 3, 2019
The most important feature is the schedulings.
AD
Mar 11, 2023
Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries.
SumitSrivastava1 - PeerSpot reviewer
May 24, 2024
You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved.
Suraj Mane - PeerSpot reviewer
Mar 10, 2023
As this solution provides strong support and has multiple use cases, it is worth the cost.
 

BMC TrueSight Server Automation Cons review quotes

JB
Jun 12, 2019
I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there.
PM
Jul 29, 2019
The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business.
PM
Jul 16, 2019
There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that.
Learn what your peers think about BMC TrueSight Server Automation. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
JonathanShilling - PeerSpot reviewer
Jan 30, 2023
We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching.
SP
Jul 27, 2023
The architecture is big, so the initial setup is not a straightforward task.
MK
Mar 11, 2023
There is no other functionality available to patch the containers that we need to include.
JT
Sep 3, 2019
We would like to see this solution handle more multitasking.
AD
Mar 11, 2023
TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format.
SumitSrivastava1 - PeerSpot reviewer
May 24, 2024
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement.
Suraj Mane - PeerSpot reviewer
Mar 10, 2023
Scaling the environment during setup at larger organizations with 10,000 employees gets complicated.