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BMC TrueSight Server Automation vs Red Hat Satellite comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.6
Microsoft Intune support experiences vary, with premium users satisfied, others facing delays, and mixed effectiveness of support staff.
No sentiment score available
BMC TrueSight Server Automation support is highly rated, though quality varies, especially from third-party vendors.
Sentiment score
5.4
Red Hat Satellite's support is well-regarded for knowledgeable staff, though resolution times and escalation processes receive mixed reviews.
 

Room For Improvement

Sentiment score
4.4
Microsoft Intune faces challenges in reporting, cross-platform support, policy configurations, interface complexity, costs, and macOS management.
Sentiment score
5.0
BMC TrueSight Server Automation faces challenges with integration, resource management, performance, usability, and lacks vital features like cloud connectivity and better scripting.
Sentiment score
5.3
Red Hat Satellite needs better integration, diverse OS support, improved automation, better UI, simpler setup, and enhanced subscription management.
If my organization has sensitive data we don't want to leak, deploying the policies can present technical challenges and potential loopholes.
 

Scalability Issues

Sentiment score
8.0
Microsoft Intune is praised for its scalability and adaptability, supporting various organizational sizes with seamless device management.
Sentiment score
8.6
BMC TrueSight Server Automation scalability is rated high but has mixed feedback, with some preferring alternatives like Ansible.
Sentiment score
7.8
Red Hat Satellite is scalable, efficient, adaptable for various environments, and allows easy expansion with minimal manual configuration.
 

Setup Cost

Sentiment score
7.5
Enterprises find Microsoft Intune competitively priced and cost-effective, especially when bundled with other Microsoft services in agreements.
No sentiment score available
BMC TrueSight Server Automation can be costly but offers strong support, essential services, and potential discounts based on server number and customer size.
Sentiment score
4.8
Enterprise buyers find Red Hat Satellite's subscription-based pricing scalable but expensive, suitable for large deployments over 50 servers.
 

Stability Issues

Sentiment score
7.9
Microsoft Intune is highly reliable, with minimal issues and high user satisfaction due to regular updates and strong infrastructure.
Sentiment score
7.5
BMC TrueSight Server Automation is stable but experiences performance issues during extensive patching and when managing many servers.
Sentiment score
7.9
Red Hat Satellite is highly stable and reliable, with users appreciating its control and manageable upgrades despite minor issues.
 

Valuable Features

Sentiment score
8.0
Microsoft Intune excels with seamless Azure integration, strong security, centralized management, enhancing productivity and cost-effective remote device management.
Sentiment score
8.6
Standardized patching, automation, compliance, GUI/CLI operation, vulnerability management, and one-click deployment enhance server management and security.
Sentiment score
8.2
Red Hat Satellite excels in automation, patch management, security updates, stability, scalability, ease of setup, and comprehensive server management.
Autopilot allows bulk enrollment of devices, making it easy for end users, even those without technical expertise, to use their devices immediately.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
210
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Red Hat Satellite
Ranking in Configuration Management
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Configuration Management category, the mindshare of Microsoft Intune is 11.8%, up from 10.1% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.1%, up from 2.7% compared to the previous year. The mindshare of Red Hat Satellite is 10.9%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
JonathanShilling - PeerSpot reviewer
A good product for managing patches and updates that could be more robust and up-to-date
I do not really notice anything in the product that is a glaring omission or that absolutely needs to be added. There is always room for improvement, no matter what software package you are using. I would say the room for improvement to me would be to include more diversity in what it can deploy. Right now, it is specifically for Red Hat products. Being able to deploy other products would be a benefit. For example, say if you have Ubuntu running in your network. Being able to deploy packages for Ubuntu with Red Hat Satellite for that product would be nice and would give you more of a single pane of glass solution. Having a centralized repository for your Windows patching would be nice. SCCM is a much more expensive solution than Satellite. You have got the licensing issues and all that wonderful stuff to go through. Satellite is a pretty robust solution in handling its responsibilities. Although I really have not gone through it enough to tell you all the little quirks, it would be nice to see its capabilities expanded.
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
Financial Services Firm
32%
Computer Software Company
11%
Wholesaler/Distributor
7%
Manufacturing Company
7%
Financial Services Firm
18%
Government
12%
Computer Software Company
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What is the difference between Red Hat Satellite and Ansible?
Red Hat Satellite has proven to be a worthwhile investment for me. Both its patch management and license management h...
What do you like most about Red Hat Satellite?
The product's most valuable feature is its ability to process patching and updates completely offline without an inte...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Baloise Bank SoBa, ETH Zurich, Munich Airport, ING-DiBa, Produban
Find out what your peers are saying about BMC TrueSight Server Automation vs. Red Hat Satellite and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.