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BMC TrueSight Server Automation vs HashiCorp Terraform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
238
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
HashiCorp Terraform
Ranking in Configuration Management
8th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.1%, up from 9.3% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 2.9%, up from 2.7% compared to the previous year. The mindshare of HashiCorp Terraform is 3.3%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Eugene Paden - PeerSpot reviewer
Ensures consistency and security in deployments while adapting to resource availability
The most valuable feature is predictability. When I need to put something, it is repeatable. I can deploy it in one environment, change the parameter, and it will work in another. If changes are needed, I track who did what because my Terraform scripts are version-controlled. This reduces guesswork and trial and error from the UI, replacing it with code, which enhances maintainability. In cloud environments, manual configurations can be forgotten or misunderstood if the original person leaves, but Terraform ensures documentation and consistent configurations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Compliance and the policies that can be set are the most valuable features."
"I am easily able to manage devices and assets, especially laptops and desktops."
"The best part of Intune is device control. If we need to block a user from opening something in their organization's system, we can do it from Intune. If we want to restrict the movement of an organization's data to prevent users from copying the data into Outlook, WhatsApp, or their personal Gmail, we can limit that via Intune. It secures all corporate data."
"Stable product that's easy to set up compared to other MDM products."
"The mobile device management is very useful."
"We have not experienced any bugs or glitches with this solution."
"The cloud base is perfect for me."
"It gives us more speed to deliver services and applications, and we rely on security."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"The most important feature is the schedulings."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"The feature "Terraform Plan" is the most valuable in HashiCorp Terraform as it allows us to see the differences between the current infrastructure and the one we are about to deploy, keeping things safe. Additionally, we appreciate the use of the modules as it helps in making the application scalable."
"The most valuable features of Terraform are leveraging public modules for EKS, KMS, and ECR."
"The state backend, automated describe functionality, modular structures, and variablization using templates are most valuable."
"The first thing I like about the solution is that it keeps a version of your infrastructure."
"The state file is the most beneficial aspect of HashiCorp Terraform. It enables the retrieval and utilization of a previous state to build upon. This feature is particularly important since it allows for the identification of changes from the previous state, making the state file a critical component of the process."
"The most valuable feature of Terraform is its ability to easily connect and manage various cloud services, such as AWS, Azure and GCP."
"Modules can be reused extremely easily."
"HashiCorp Terraform allows for controlling storage and infrastructure status."
 

Cons

"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"In future releases, I would like to see better integration with Apple products."
"Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"We would like to see this solution handle more multitasking."
"The setup of this suite is very complicated. It needs to be simplified."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"Needs more use cases into compliance management and the remediation process."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"Terraform does not provide an automatic feature to convert infrastructure code from one cloud platform to another."
"I still struggle a bit when configuring VPNs when we have multiple rules. If we have five or six virtual private clouds and we have to give rights between those multiple VPCs, we can have big problems. I think it was a learning curve and then we improved it."
"Lacks flexibility in common programming languages."
"There are potential improvements in the backend stability of HashiCorp Terraform. There are instances where unexpected terminations and destruction of running projects occur before releasing a lock."
"One area for improvement could be the inclusion of more dedicated Terraform providers developed by the companies themselves, rather than relying on third-party developers."
"HashiCorp Terraform could improve the integration with the VCloud Director. When we manage the VCloud Director we end up wasting our time when creating virtual machines. HashiCorp Terraform knows about these issues and I think there might be a workaround but they should incorporate the fix in an upcoming release."
"If you are copying something from a well running machine to a remote machine, there are some issues with the current version, but it is acceptable."
"The product must improve DevOps features."
 

Pricing and Cost Advice

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"It is not expensive."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"This cost is approximately $30 USD per user per month."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"Even if they charge a premium, they aim to provide equal value."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"The product's pricing depends on the number of servers."
"The product is expensive."
"We're looking at less than $100,000 USD for this solution."
"The solution is quite expensive compared to other vendors."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"There are free and paid versions of the solution. We use the free version."
"The setup for Terraform is quite easy and currently, we are using their community version along with Jenkins."
"I rate the price of HashiCorp Terraform a seven out of ten."
"We use the solution's free version."
"The solution is open-source."
"It is an open-source product."
"The solution is fairly priced."
"They have given it to us at a monthly cost, but it is on a yearly basis."
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Financial Services Firm
34%
Computer Software Company
11%
Government
6%
Manufacturing Company
6%
Financial Services Firm
19%
Computer Software Company
15%
Government
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What do you like most about HashiCorp Terraform?
The most valuable feature of the solution stems from the modules it offers.
What is your experience regarding pricing and costs for HashiCorp Terraform?
I use the open-source version of Terraform, so there is no cost for me. There is a paid version available for clients...
What needs improvement with HashiCorp Terraform?
The area for improvement is the speed at which resources become available. When a new resource is introduced in AWS o...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
Terraform
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Information Not Available
Find out what your peers are saying about BMC TrueSight Server Automation vs. HashiCorp Terraform and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.