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BMC TrueSight Server Automation vs HashiCorp Terraform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
234
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
HashiCorp Terraform
Ranking in Configuration Management
7th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 11.9%, up from 10.8% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 2.7% compared to the previous year. The mindshare of HashiCorp Terraform is 2.8%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Marek Kubovic - PeerSpot reviewer
Easy to use, technically strong, and great for multi-provider or multi-cloud environments
The setup for one laptop is quite easy technically. If you are sharing the environment among staff, then the setup is a bit more complicated. You need knowledge to setup under this specific condition. Once you study it, you will be able to implement correctly. The setup is rated a five out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of Microsoft Intune is ten out of ten."
"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"The security features are most definitely valuable. If I have to give an example, the lockdown features that prevent employees from configuring anything or downloading company data are valuable. We get high-quality device protection, malware protection, and information protection at the same time."
"Scalability is good."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"The most important feature is the schedulings."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"Can standardize patching and deployments across affiliates."
"Technical support is good."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Modules can be reused extremely easily."
"The solution helps us save a lot of costs."
"Terraform has extensive integrations across various platforms. It includes modules that enhance functionality and support for secure practices, such as Terraform Sentinel, which offers code analysis capabilities."
"I like the function that shows me a preview of what is happening in the infrastructure."
"The most valuable features of the solution are its simplicity of SQL language, its compatibility with multiple cloud providers, and its modules like the open source modules available, especially considering the fact that I work mainly on AWS."
"We save a lot of time with this solution."
"The concept of infrastructure as code is quite intriguing. We have an infrastructure in our code and a state file where we can verify whether something is changed when it was changed, and who changed it. When we use Terraform, these kinds of things fascinate us."
"Terraform is that it is an open-source tool that gives us great flexibility. Using the Terraform HCL, we are not restricted to a single cloud provider. If my client asks me to deploy the same infrastructure on Azure or GCP, I can use the same code with minor modifications to account for the different providers. This means we are not limited to a specific cloud."
 

Cons

"We would like to see support for Chrome and/or devices for Chromebooks."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"Intune could add more Linux security features and more integration with on-prem devices. The application deployments can also be improved."
"I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet."
"The reporting and cost have room for improvement."
"The reporting needs to be a bit more interactive."
"Intune lags all of its competitors in terms of report generation."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"There is no other functionality available to patch the containers that we need to include."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"Needs more use cases into compliance management and the remediation process."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"Resource management on the base servers is sluggish and could be improved."
"One area for improvement is real-time syncing with the actual infrastructure. Currently, you have to run CLI commands to sync the state file."
"The user interface could be easier for non-technical people."
"Lacks flexibility in common programming languages."
"Terraform should also support YAML language, which is more user-friendly than HCL. They should also add a GUI, so you don't need to memorize all the commands. A GUI would enable us to do everything with a click of a button."
"When connecting to services on a hybrid cloud, I sometimes face issues with understanding usernames or passwords, leading to loss of connectivity. User education could improve this."
"I would want to see more programmatic capabilities implemented, such as if, else, and simple to manage things in terms of how I can use some programming functions to assist us to achieve more. I would like to have programming language-relevant features, to have programming language be the primary way."
"On occasion, I have noticed a number of bugs in this solution that have needed to be fixed."
"They have added a feature that helps us to import existing resources to our workspace, but if they can help us to create the code for the import, as well, then it would be a great addition."
 

Pricing and Cost Advice

"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"The pricing needs improvement."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"The product's pricing depends on the number of servers."
"The solution is quite expensive compared to other vendors."
"We're looking at less than $100,000 USD for this solution."
"The product is expensive."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The solution is open-source."
"The product can be cost-effective, especially if you use the CLI and do not require the cloud solutions provided by HashiCorp."
"The setup for Terraform is quite easy and currently, we are using their community version along with Jenkins."
"The solution is fairly priced."
"It is an open-source product."
"They have given it to us at a monthly cost, but it is on a yearly basis."
"I rate the price of HashiCorp Terraform a seven out of ten."
"Terraform is a little expensive."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Financial Services Firm
33%
Computer Software Company
10%
Wholesaler/Distributor
7%
Government
6%
Financial Services Firm
19%
Computer Software Company
14%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What do you like most about HashiCorp Terraform?
The most valuable feature of the solution stems from the modules it offers.
What is your experience regarding pricing and costs for HashiCorp Terraform?
I use the open-source version of Terraform, so there is no cost for me. There is a paid version available for clients...
What needs improvement with HashiCorp Terraform?
When connecting to services on a hybrid cloud, I sometimes face issues with understanding usernames or passwords, lea...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
Terraform
 

Learn More

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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Information Not Available
Find out what your peers are saying about BMC TrueSight Server Automation vs. HashiCorp Terraform and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.