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BMC TrueSight Server Automation vs VMware Aria Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
239
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
VMware Aria Automation
Ranking in Configuration Management
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
170
Ranking in other categories
Cloud Management (1st), Network Automation (3rd), Cloud Security Posture Management (CSPM) (17th), Cloud Infrastructure Entitlement Management (CIEM) (6th)
 

Mindshare comparison

As of March 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.1%, up from 9.4% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 2.9%, up from 2.7% compared to the previous year. The mindshare of VMware Aria Automation is 5.7%, up from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Le Quang Long - PeerSpot reviewer
Significantly streamlined operations with good automation that helps with simplifying workflows
It helps me build a big catalog and provide it to my end users. It helps us automate the workflow of creating many VMs and the TensorFlow key method. I do not meet many people to operate it live beforehand. It operates for both of my products, but as a product, it is complicated to integrate and automate with other products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."
"What I like the most about Microsoft Intune is its ability to manage mobile devices. Through integration with System Center, it can also manage desktops and laptops."
"Intune's most valuable features are its device management capabilities, particularly its centralized integration with other Microsoft stack components."
"Intune's compliance features are valuable because they allow immediate visibility into ongoing situations."
"Fortunately, now everything is streamlined into a single, unified platform."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"The technical support of Microsoft Intune is good."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"It gives us more speed to deliver services and applications, and we rely on security."
"Aria Automation gives you the flexibility to deploy tenants with customized blueprints for permissions and policies. Version 7.8 consisted of multiple products, so you had to deploy a lot of virtual machines on one of the servers. Starting from 8.6, VMware consolidated all the components into one Linux appliance. This allows the option to use vRA or DevOps capabilities."
"It benefits the speed of our development, and the speed of anything we test and send through to production."
"The initial setup is straightforward. It's not that difficult."
"Currently, the primary feature we're using in VMware Aria Automation is its ability to execute tasks quickly. However, we haven't explored other features like workload management or the full stack yet. So it's hard to make comparisons or fully utilize its potential until we expand our usage."
"The most valuable feature that we have is that it's able to deploy several different operating systems, it's able to deploy whatever we want. We can take a template, spin it up, revise it, save it back off, and be able to have that for other departments. We can have one for our Dev team and one for our research team which has some specific requirements. We can keep track of them and deploy things automatically."
"The most valuable features for us are capacity planning as well as environment life management; putting in specific templates and workflows that we know are secure. That solidifies the environments that we're in or that are being provisioned. We also know that every environment being provisioned has a lifespan. It affects capacity, so it's great for budgeting, from my perspective, and good for my team."
"The most valuable features are that it's multi-tenant and the ability for scale."
"I want to build automation that is intelligent, part of the fabric of our environment, and is somewhat self-sustaining. I think SaltStack can help me do this."
 

Cons

"When we implemented Intune, it would have been helpful if Microsoft had provided some videos or data about Intune."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"It should be easier to define policies and comply with those policies."
"Improvements are needed in Microsoft Intune's enterprise app management, including support for more applications in app patching, boot batching, and discovery. I also hope the cost of Remote Help will decrease because it's a much-needed Intune function. Our customers need that capability, or they will buy it from a third party at a premium."
"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."
"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities."
"There needs to be more support for Mac operating systems."
"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"I would like to see more container integration in the next release of this solution."
"We would like to see this solution handle more multitasking."
"There is no other functionality available to patch the containers that we need to include."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"I'm not wanting any particular feature; but there should be cost reductions. VMware comes at a high cost, and that's why we are in the process of transitioning to a more affordable alternative."
"When you start to do a deployment where you need higher availability and more resiliency, then the complexity goes up drastically."
"It has some limitations for scalability, especially for remote data center management. For some components, everything need to be centralized."
"I have not found this solution to be user-friendly. It's really complicated. The demo shows that you can automate anything but they only show basic scenarios. If you want to do anything more complicated than that, it becomes very complicated to set up."
"The initial setup is complex. There are too many components to integrate, especially when we integrated with different storage types and backup vendors. All the integration made it more complex."
"For the administrator, it can be a little challenging. For the administrator, there are a lot of moving parts. It is fine once you figure out where the knobs are you need to twiddle, but it can be a challenge to get it up and running."
"The high price of the tool is an area of concern where improvements are required."
"One of the features that's a struggle today is some of the public cloud extensibility. Some of the plugins that are native to vRA and vRO, I'd like to see them come out earlier for vRO. I understand that in vRA, the plugins are a little bit more polished because the VRA is the GUI. But we'd like to see them released earlier in vRO, prior to a GUI being released. Azure, for example, is a public cloud provider but we have some instability issues with the plugin in vRO. It's okay for us if we separate the vRA from vRO plugin releases. So I'd like to see some increased stability in some of those public cloud plugins."
 

Pricing and Cost Advice

"Its pricing seems reasonable."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"Intune is included in the Microsoft 365 licensing package that we have."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"It is reasonable for the features it has."
"I am satisfied with the pricing."
"The solution is quite expensive compared to other vendors."
"The product is expensive."
"The product's pricing depends on the number of servers."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"We're looking at less than $100,000 USD for this solution."
"We have seen significant ROI. We used to have physical servers, it took 90 days to get a server, order it, buy it, and get it in. We have it down to 10 minutes, building a server with virtualization, and now that's too slow. So, we let the customer do it at their speed. Therefore, it is pretty much up in a couple of minutes and they have a server."
"This is an expensive product and the high price is starting to become an issue for us."
"VMware Aria Automation is expensive."
"As far as value is concerned, it has been essential to our environment. We have been able to deploy VMs quickly and the developers have their own sandbox, so they can spin up and destroy VMs at their own will."
"The pricing is very high."
"From a budget point of view, the pricing is a bit on the higher side."
"It is an open-source product."
"So much can be done with the Open Source side, and especially for smaller shops. I personally think the pricing for Enterprise is hard to justify."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Financial Services Firm
35%
Computer Software Company
11%
Government
6%
Manufacturing Company
5%
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything y...
Is there any way to try VMware Aria Automation for free?
When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A fre...
Which sectors can benefit the most from VMware Aria Automation?
I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of compa...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Rent-a-Center, Amway, Vistra Energy, Liberty Mutual
Find out what your peers are saying about BMC TrueSight Server Automation vs. VMware Aria Automation and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.