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BMC TrueSight Server Automation vs Chef comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.6
Microsoft Intune support experiences vary, with premium users satisfied, others facing delays, and mixed effectiveness of support staff.
No sentiment score available
BMC TrueSight Server Automation support is highly rated, though quality varies, especially from third-party vendors.
No sentiment score available
Customers commend Chef for its responsive support, active community, comprehensive documentation, and efficient issue resolution despite occasional delays.
 

Room For Improvement

Sentiment score
4.4
Microsoft Intune faces challenges in reporting, cross-platform support, policy configurations, interface complexity, costs, and macOS management.
Sentiment score
5.0
BMC TrueSight Server Automation faces challenges with integration, resource management, performance, usability, and lacks vital features like cloud connectivity and better scripting.
Sentiment score
5.6
Chef needs better support, pricing, role management, flexibility, documentation, integration, and improved automation to compete with Ansible.
If my organization has sensitive data we don't want to leak, deploying the policies can present technical challenges and potential loopholes.
 

Scalability Issues

Sentiment score
8.0
Microsoft Intune is praised for its scalability and adaptability, supporting various organizational sizes with seamless device management.
Sentiment score
8.6
BMC TrueSight Server Automation scalability is rated high but has mixed feedback, with some preferring alternatives like Ansible.
Sentiment score
8.4
Chef is highly scalable, efficiently managing infrastructures of all sizes and accommodating numerous clients based on server capacity.
 

Setup Cost

Sentiment score
7.5
Enterprises find Microsoft Intune competitively priced and cost-effective, especially when bundled with other Microsoft services in agreements.
No sentiment score available
BMC TrueSight Server Automation can be costly but offers strong support, essential services, and potential discounts based on server number and customer size.
No sentiment score available
Chef offers subscription plans with valuable automation features, but enterprise pricing is high and requires contacting sales for quotes.
 

Stability Issues

Sentiment score
7.9
Microsoft Intune is highly reliable, with minimal issues and high user satisfaction due to regular updates and strong infrastructure.
Sentiment score
7.5
BMC TrueSight Server Automation is stable but experiences performance issues during extensive patching and when managing many servers.
Sentiment score
8.5
Users rate Chef's stability 8-9/10, comparing it favorably to competitors like Ansible, and find it stable for various use cases.
 

Valuable Features

Sentiment score
8.0
Microsoft Intune excels with seamless Azure integration, strong security, centralized management, enhancing productivity and cost-effective remote device management.
Sentiment score
8.6
Standardized patching, automation, compliance, GUI/CLI operation, vulnerability management, and one-click deployment enhance server management and security.
Sentiment score
8.7
Chef offers compliance, easy configuration management, and automation for IT infrastructure, integrating with CI processes and supporting multiple clouds.
Autopilot allows bulk enrollment of devices, making it easy for end users, even those without technical expertise, to use their devices immediately.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
210
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Chef
Ranking in Configuration Management
17th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
19
Ranking in other categories
Build Automation (16th), Release Automation (7th)
 

Mindshare comparison

As of November 2024, in the Configuration Management category, the mindshare of Microsoft Intune is 11.8%, up from 10.1% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.1%, up from 2.7% compared to the previous year. The mindshare of Chef is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Arun S . - PeerSpot reviewer
Useful for large infrastructure, reliable, but steep learning cureve
Chef can be scaled as needed. The Chef server itself can scale but it depends on the available resources. You can upgrade specific resources to meet the demand. Similarly, with clients, you can add as many clients as you need. Again, this depends on the server resources. If the server has enough resources, it can handle the number of servers required to manage the infrastructure. Chef can be scaled to meet the needs of the infrastructure being managed. The solution is good to manage multiple large infrastructures. We can have 10 to 10,000 users using this solution and it manages them well.
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
Financial Services Firm
32%
Computer Software Company
11%
Wholesaler/Distributor
7%
Government
7%
Financial Services Firm
23%
Computer Software Company
15%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What do you like most about Chef?
Chef is a great tool for an automation person who wants to do configuration management with infrastructure as a code.
What needs improvement with Chef?
Chef does not support the containerized things of Chef products. In the future, Chef could develop a docker container...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
No data available
 

Learn More

 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Facebook, Standard Bank, GE Capital, Nordstrom, Optum, Barclays, IGN, General Motors, Scholastic, Riot Games, NCR, Gap
Find out what your peers are saying about BMC TrueSight Server Automation vs. Chef and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.