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AWS Systems Manager vs Chef comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.6
Microsoft Intune support experiences vary, with premium users satisfied, others facing delays, and mixed effectiveness of support staff.
No sentiment score available
AWS Systems Manager support quality varies, with business support often more responsive than developer support, depending on the support plan.
No sentiment score available
Customers commend Chef for its responsive support, active community, comprehensive documentation, and efficient issue resolution despite occasional delays.
 

Room For Improvement

Sentiment score
4.4
Microsoft Intune faces challenges in reporting, cross-platform support, policy configurations, interface complexity, costs, and macOS management.
Sentiment score
6.1
AWS Systems Manager requires better automation, integration, UI, dynamic configuration, OS coverage, and advanced backup, replication, and cost optimization features.
Sentiment score
5.6
Chef needs better support, pricing, role management, flexibility, documentation, integration, and improved automation to compete with Ansible.
If my organization has sensitive data we don't want to leak, deploying the policies can present technical challenges and potential loopholes.
 

Scalability Issues

Sentiment score
8.0
Microsoft Intune is praised for its scalability and adaptability, supporting various organizational sizes with seamless device management.
Sentiment score
8.2
AWS Systems Manager is highly scalable, efficiently managing resources and workloads, earning high ratings from organizations for its scalability.
Sentiment score
8.4
Chef is highly scalable, efficiently managing infrastructures of all sizes and accommodating numerous clients based on server capacity.
 

Setup Cost

Sentiment score
7.5
Enterprises find Microsoft Intune competitively priced and cost-effective, especially when bundled with other Microsoft services in agreements.
No sentiment score available
AWS Systems Manager is cost-efficient with mostly free features and minimal setup costs, though sometimes considered expensive during demand surges.
No sentiment score available
Chef offers subscription plans with valuable automation features, but enterprise pricing is high and requires contacting sales for quotes.
 

Stability Issues

Sentiment score
7.9
Microsoft Intune is highly reliable, with minimal issues and high user satisfaction due to regular updates and strong infrastructure.
Sentiment score
7.8
AWS Systems Manager is reliable but may experience issues like clipboard sharing, battery drain, and occasional instance choking or patching failures.
Sentiment score
8.5
Users rate Chef's stability 8-9/10, comparing it favorably to competitors like Ansible, and find it stable for various use cases.
 

Valuable Features

Sentiment score
8.0
Microsoft Intune excels with seamless Azure integration, strong security, centralized management, enhancing productivity and cost-effective remote device management.
Sentiment score
8.3
AWS Systems Manager simplifies infrastructure management through automation, integration with AWS services, user-friendliness, and reducing manual tasks.
Sentiment score
8.7
Chef offers compliance, easy configuration management, and automation for IT infrastructure, integrating with CI processes and supporting multiple clouds.
Autopilot allows bulk enrollment of devices, making it easy for end users, even those without technical expertise, to use their devices immediately.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
210
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Systems Manager
Ranking in Configuration Management
6th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Chef
Ranking in Configuration Management
17th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
19
Ranking in other categories
Build Automation (16th), Release Automation (7th)
 

Mindshare comparison

As of November 2024, in the Configuration Management category, the mindshare of Microsoft Intune is 11.8%, up from 10.1% compared to the previous year. The mindshare of AWS Systems Manager is 10.1%, down from 10.8% compared to the previous year. The mindshare of Chef is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
Betika Brandon - PeerSpot reviewer
Ensures high scalability and availability for managing increased workloads, but should improve integration with other AWS services
I utilize AWS Systems Manager for managing and handling interviews, resources, security, and configurations like database connections, API keys, and passwords. With AWS, I can execute commands on-premises servers. I also use AWS as a patch manager to automate instance patching for data security and…
Arun S . - PeerSpot reviewer
Useful for large infrastructure, reliable, but steep learning cureve
Chef can be scaled as needed. The Chef server itself can scale but it depends on the available resources. You can upgrade specific resources to meet the demand. Similarly, with clients, you can add as many clients as you need. Again, this depends on the server resources. If the server has enough resources, it can handle the number of servers required to manage the infrastructure. Chef can be scaled to meet the needs of the infrastructure being managed. The solution is good to manage multiple large infrastructures. We can have 10 to 10,000 users using this solution and it manages them well.
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
Computer Software Company
14%
Financial Services Firm
14%
Government
10%
Manufacturing Company
9%
Financial Services Firm
23%
Computer Software Company
15%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems m...
What is your experience regarding pricing and costs for AWS Systems Manager?
Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some servic...
What needs improvement with AWS Systems Manager?
It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agen...
What do you like most about Chef?
Chef is a great tool for an automation person who wants to do configuration management with infrastructure as a code.
What needs improvement with Chef?
Chef does not support the containerized things of Chef products. In the future, Chef could develop a docker container...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Amazon Elastic Container Registry
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Facebook, Standard Bank, GE Capital, Nordstrom, Optum, Barclays, IGN, General Motors, Scholastic, Riot Games, NCR, Gap
Find out what your peers are saying about AWS Systems Manager vs. Chef and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.